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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 47

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R
Ram Krishan Bajpai
from Dehra Dun, Uttarakhand
Feb 28, 2021
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Address: NAI BASTI BEHIND RAMA INTER COLLAGE pilibhit uttar pradesh

Sir, the total amount Of Rs.22639 withdrawn from my account on 02.02.2021, 03.02.2021 and 09.02.2021 .I complained to my city branch, so I didn't get any solution from branch.No amount was withdrawn by me.As per bank direction for min.balance cash deposit Rs 2500 & My acoount balance is nil
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    Nikasandev
    from Ghumarwin, Himachal Pradesh
    Feb 28, 2021
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    I had purchased 2 products online from different applications and due to some reasons i had returned both of them. Both the companies have issued refund but i still don't get it. Details of both the products are below:

    1. Puma shoe of Rs1924 from myntra
    Returned on 4 feb and refund issued on 14 feb 2021.
    Refund reference number: 30001010361024230089466

    2. Twinkling neckpiece of rs 444 from meesho
    Returned on 3 feb and refund initiated on 5 feb 2021.
    RNN[protected].

    I have filed a complaint in NCH and complaint number is: 2585213
    Kindly help me at the earliest
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      Pallavi Madhesia
      Feb 28, 2021
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      I purchase the book from Amazon of Rs.485 and I paid the money in online mode through debit card but I return that on date 8 Feb 2021 but I doesn't receive my refund till now but according to Amazon service they refunded my money but I doesn't received it yet in my bank account and according to my bank there is no any money transferred back in my bank wallet...So my complaint is that I doesn't receive my refund of Rs.485 yet.
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Feb 28, 2021
      Updated by Pallavi Madhesia
      Refund reference number provided by Amazon

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        Neelam matwan
        from Ghumarwin, Himachal Pradesh
        Feb 28, 2021
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        Hello,

        I'm writing about the refund of my Order #[protected]. which i had orderd on 23 jan 2021 and retured in 26 jan from amazon..
        amazon's Billing team has confirmed that they have issued a refund to my ORIGINAL PAYMENT METHOD for Rs. 569 on 5 February 2021. The amount should reflect in my bank account statement or credit card statement after [REFUND DATE + 5 BUSINESS DAYS]. but it is not credit till this date(28 feb2021).This is the RRN 30005110231023183626201 provided by amazon
        plz solve this issue as soon as possible
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          Neelam matwan
          from Ghumarwin, Himachal Pradesh
          Feb 28, 2021
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          My self neelam kol, I had orderd from amazon 0n 23 jan and retured it on 26 jan but not recieved my return amount yet .
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            S
            Shivansh88
            Feb 28, 2021
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            Amazon had initiated the refund of Rs.1199 on 16/02/2021 with reference ID 30005110471047208882555 . After being sending mails to the bank and calling PNB customer care, no response is given, neither money is credited into the bank account.
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              V
              vvk302
              from Hāora, West Bengal
              Feb 28, 2021
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              My order Refund of Rs 828 on 5th Feb 2021 from amazon to my PNB account has not been credited yet despite various followups with bank and amazon customer care.
              The Reference Number of the refund from Amazon is 30005110281028133276238.
              Please kindly help me to get this refund.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Feb 28, 2021
              Updated by vvk302
              Amazon has refunded Rs 828 on 5th Feb 2021in my pnb account, however I still didnt get that money in my pnb account despite various followups with bank and amazon customer care.
              The Reference Number of the refund from Amazon is 30005110281028133276238.
              Please kindly help me to get this refund
              Feb 28, 2021
              Updated by vvk302
              Amazon's Ref no for successful refund issued is below
              30005110281028133276238

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                G
                Gauangad
                Feb 27, 2021
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                I have already made complaint on [protected]@pnb.co.in. But asked to lodge complaint to Refund Team.
                I am a customer of OBC ac no [protected] since 19 Oct 2016. I have made a flight booking through Debit Card on Cleartrip site. The same booking/flight is cancelled by operator. The amount Rs 14, 940/- is refunded by Cleartrip on 20th Jan 2021. But till date the same amount is not credited in my account. Reference Trip ID[protected]
                Pls do the needful at the earliest
                Thanks & Regards
                Gautam Deka
                +1 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Mar 08, 2021
                Updated by Gauangad
                My complaint is still not addressed. Pls do the needfull at the earliest to keep faith of customer on your organization. Thanks.
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                  P
                  PallaviNarula
                  from Pūndri, Haryana
                  Feb 27, 2021
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                  I donot get refund amount in my account however it got successfully refund from amazon
                  Reference Id of refund
                  30005410411040093481234
                  30005410411040093481234
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    S
                    Soni kritika 04
                    from Ghumarwin, Himachal Pradesh
                    Feb 27, 2021
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                    Kritika soni
                    Feb 27, 2021
                    On 15th of February, 2021, I made a transaction with Amazon of Rs 1199 for ordering a Coolpad Cool Bass True Wireless Earbuds (TWS), True Digital Display Charging Case, Bluetooth Earphones with Mic for Calls and HD Stereo Music (Blue) But returned it immediately as i ordered the wrong one and opt for refund and Amazon has initiated the return and refund on dated 15 Feb 2021 but it has been over the 10-12 days I yet to receive the refund in my PNB account.
                    Customer service of Amazon is saying that we have refunded and generated RRN no., it's your bank problem and customer service of PNB is saying amount not credited and we cannot check through RRN no. Please do the needful and resolve my problem . This is a miserable condition I am facing.
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                      S
                      Soni kritika 04
                      from Ghumarwin, Himachal Pradesh
                      Feb 27, 2021
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                      Address: Municipal council residence near jawahar park Sundernagar distt mandi Himachal Pradesh

                      I cancelled my order on 15 February 2021and amazon initiated refund on 15 February 2021 and it was expected to add in account on 20 February 2021 but i didn't get it . Now i m sending my new ifcs code as my account is in obc branch but now they said that i have to gave u reference number which i have already gave earlier .
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        Malikprvs
                        from Rohtak, Haryana
                        Feb 27, 2021
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                        सेवा में,

                        श्रीमान शाखा प्रबंधक
                        पंजाब नेशनल बैंक
                        गांधरा, रोहतक

                        विषय - अमेजॉन कैंसल ऑर्डर के लिए रिफंड आवेदन

                        महोदय,

                        मैं गांधरा, रोहतक, हरियाणा शाखा का धारक हूं। मेरा खाता संख्या [protected] है। दिनांक 12/02/2021 को अमेजॉन से ऑनलाइन खरीददारी के भुगतान के लिए मेरे खाते से 13999 रुपए डेबिट हुए थे। उपयोग किए गए भुगतान का माध्यम डेबिट कार्ड था। ऑनलाइन शॉपिंग प्रक्रिया सफल रहा था।
                        यह ऑर्डर दिनांक 17/02/2021 को कैंसल हो चुका है। अमेज़न द्वारा प्रदान किए गए रिफंड विवरण नीचे दिए गए हैं:

                        रिफंड प्रोसेसिंग तिथि - 17/02/2021
                        रिफंड राशि - 13999
                        रिफंड संदर्भ संख्या - 30005110431043184090080

                        मुझे अभी तक अपने बैंक खाते में रिफंड राशि नहीं मिली है। मैं आपसे अनुरोध करता हूं कि इस राशि को प्राप्त करने में मेरी सहायता करें।

                        आपका आभारी,
                        प्रवेश

                        नाम - प्रवेश
                        पता - गांव - गांधरा, तहसील - सांपला, रोहतक

                        खाता क्रमांक - [protected]
                        मोबाइल नंबर - [protected]
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                          J
                          Jpuneet1998
                          Feb 27, 2021
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                          I ordered four shirts from Ajio on 1 Dec, 2020 whose total price is 1199.20 rupees and two shirts delivered to me first and then remaining two shirts delivered to me on 9 Dec, 2020 order I'd is FL[protected] but for some reason I returned all the shirts and they pick first two shirts and next day remaining two shirts total refund amount is 1199.20 they initiated the refund for two shirts on 9dec first which is 599.60 and then initiate 599.60 for remaining shirts on 11 dec but I recieve only 599.60 in my bank account and 599.60 rupees are still not recieved In my account Ajio told me to talk with my bank which is punjab national bank but bank not responds so please talk to bank to give my refund Ajio gave me the RRN or ARN is[protected] please talk to bank to raise charge back complaint for this RRN or ARN
                          +2 photos
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Feb 28, 2021
                          Updated by Jpuneet1998
                          IFSC CODE PUNB0041900
                          ACCOUNT NAME PUNEET KUMAR JINDAL
                          ARN number is[protected]
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                            A
                            AmitSumon
                            Feb 27, 2021
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                            Resolved

                            On 10th of February, 2021, I made a transaction with Amazon of Rs 1906.25 for ordering a Gas Oven But returned it due to fault in it and opt for refund and Amazon has initiated the return and refund on dated 21 Feb 2021 but it has been over the 5 days I yet to receive the refund in my PNB account.
                            Whereas in the app of Amazon it is saying that payment transferred to original payment method. Customer service of Amazon is saying that we have refunded and generated RRN no., it's your bank problem and customer service of PNB is saying amount not credited and we cannot check through RRN no. Please do the needful and resolve my problem . This is a miserable condition I am facing.
                            The twist here is the Total payment I hade made to Amazon for the product is Rs 2290( Rs 384 from Amazon Pay Balance and balance Rs 1906 from Debit Card) . Amazon has refunded the Amazon pay balance on the date of return 21st Feb 2021 immediately but money to my bank account is yet to receive. So Amazon is repeatedly saying that we have refunded all the amount that's why you have received the rest Amazon pay balance. You have to contact your bank for the rest 1906 amount. Attached screenshot for your reference and necessary action.
                            +4 photos
                            Feb 28, 2021
                            Complaint marked as Resolved 
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            On 23th of February, 2021, I made a transaction with Amazon of Rs 17080.00 for ordering a processor But returned it due to fault in it and opt for refund and Amazon has initiated the return and refund on dated 23 Feb 2021 but it has been over the 5 days I yet to receive the refund in my PNB account.
                            Whereas in the app of Amazon it is saying that payment transferred to original payment method. Customer service of Amazon is saying that we have refunded and generated RRN no., it's your bank problem and customer service of PNB is saying amount not credited and we cannot check through RRN no. Please do the needful and resolve my problem . This is a miserable condition I am facing.

                            Refund initiated by Amazon but money not credited in my bank account of PNB( As OBC is owned by PNB now) - Comment #3805873 - Image #0
                            Refund initiated by Amazon but money not credited in my bank account of PNB( As OBC is owned by PNB now) - Comment #3805873 - Image #1
                            How did you get back money?
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                              S
                              subhabratadas
                              from Medinipur, West Bengal
                              Feb 27, 2021
                              Resolved
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                              Resolved

                              Refund from Flipkart

                              To

                              The Punjab National Bank

                              Subject- Refund application for Flipkart cancelled order

                              Respected Sir/mam

                              I am an account holder of SUNERGERIA branch. My account number is [protected]. On date 05/02/2021 an amount 9499 was debited from my account for the payment of online shopping from Flipkart. The mode of payment used was Debit Card. The online shopping process was successful.br...
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                              Bhanu Jainn
                              Feb 27, 2021
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                              Hello sir/madam,
                              My refund from amazon is issued from their side but stuck somewhere and didn't credited to my punjab national bank account. List of refund is listed below:-

                              1. Refund of amount 299/- is processed on 08/02/21 whose refund reference number is #30005110341034164130862.

                              2. Refund of amount 297.99/- is processed on 11/02/21 whose refund reference number is #30005110391039174781686.

                              3. Refund of amount 1759/- is processed on 16/02/21 whose Refund reference number is #30005110421042142990250.

                              The above refunds are initiated but didn't credited to my bank account. I have talked to the pnb customer care and also coordinated with the bank but they're not helping me. Please reconcile the transactions and check this problem.

                              Bhanu jain
                              A/c no. [protected].
                              +3 photos
                              Mar 2, 2021
                              Complaint marked as Resolved 
                              I got my refund. Thanku consumer complaint team
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                S
                                Sandeep Chawlia
                                from New Delhi, Delhi
                                Feb 27, 2021
                                Resolved
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                                Resolved

                                My refund has processed by amazon by amazon but my refund amount is still not showing in my account no. i.e [protected]
                                My refund reference no. are 30005410421040113961841, 30005410521041084527974,
                                30005410521041084527974

                                My refund amount is 3599, 2615, 4999.

                                Pnb is one of the slowest bank in india
                                +3 photos
                                Mar 1, 2021
                                Complaint marked as Resolved 
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  subhabratadas
                                  from Medinipur, West Bengal
                                  Feb 27, 2021
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                                  Resolved

                                  Please fill chargeback form
                                  Please help Punjab National Bank customer support and branch not any help to fill chargeback dispute form my refund amount initiated on 05/02/2021 RS 9499 still not credi to my bank account
                                  My refund reference number- 17203011036105783207922
                                  Please help
                                  +1 photos
                                  Mar 1, 2021
                                  Complaint marked as Resolved 
                                  Thank you
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    subhabratadas
                                    from Medinipur, West Bengal
                                    Feb 27, 2021
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                                    Resolved

                                    Please help Punjab National Bank customer support and branch not any help to fill chargeback dispute form my refund amount initiated on 05/02/2021 RS 9499 still not credi to my bank account
                                    My refund reference number- 17203011036105783207922
                                    +1 photos
                                    Mar 1, 2021
                                    Complaint marked as Resolved 
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                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      subhabratadas
                                      from Medinipur, West Bengal
                                      Feb 27, 2021
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                                      Resolved

                                      Please help Punjab National Bank customer support and branch not not any help to fill chargeback dispute form my refund amount initiated on 05/02/2021 still not credit my bank account
                                      +1 photos
                                      Mar 1, 2021
                                      Complaint marked as Resolved 
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                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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