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Punjab National Bank [PNB] reviews & complaints page 47

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N
Niraj Kumar Varma
Mar 17, 2021
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Respected sir,

The amount 306.56 was debited from my account number-[protected] on date[protected] for the purpose of Amazon Bsc & samanya Nursing Book booking.The mode of payment used was debit card.

After order return picked up in book has been initiated by AMAZON. Date[protected]

The refund transaction, details as provided by AMAZON, are given below. Refund Reference # 30005110611061108789993 Refund date[protected]
Refund amount-306.56
Refund status- Success
The refund amount in not yet credited to my bank account. Kindly do the needful.
Name-NIRAR KUMAR VARMA

Mob no.-[protected]
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    M
    mithungaine
    Mar 17, 2021
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    My name is Mithun Gaine and I had ordered JBL ENDURANCE RUN SWEAT-PROOF SPORTS headphone of RS amount 1149. I purchased it from Amazon on 20.02.2021 and after on 25.02.2021 I returned this order due to personalreasons. And on 04.03.2021 Amazon initiated the amount to my account but I still didn't get money. Amazon sent this reference number 30005110511051009293378
    So please kindly respond to this complaint it's very urgent.
    My account number is[protected].
    And my IFSC code is PUNB0072420.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Abirbikash
      Mar 17, 2021
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      My name is Surjendu Bikash kar and I had ordered Mountain breeze sugar-free panmint frdh breath strips of RS 599. I purchased it from Amazon on 03.03.2021 and after on that day I returned this order due to missing item. And on 06.03.2021 Amazon initiated the amount to my account but I still didn't get money. Amazon sent this reference number[protected].
      So please kindly respond to this complaint it's very urgent.
      My account number is[protected].
      And my IFSC code is PUNB0068620.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        Abirbikash
        Mar 17, 2021
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        Hello Sir,
        My name is Mithun Gaine and I had ordered Mountain breeze sugar-free panmint frdh breath strips of RS 599. I purchased it from Amazon on 03.03.2021 and after on that day I returned this order due to missing item. And on 06.03.2021 Amazon initiated the amount to my account but I still didn't get money. Amazon sent this reference number[protected].
        So please kindly respond to this complaint it's very urgent.
        My account number is[protected].
        And my IFSC code is PUNB0068620.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          A
          aparna2534
          Mar 16, 2021
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          My refund of Rs. 1966/- was generated from Amazon.in on 04/03/2021, and is successful at their end with reference number #30005110571057188056095 but is not credited to my account. You are requested to check and credit the amount to my account please.
          A/C No -[protected]
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            K
            Kishore Gahtori
            Mar 16, 2021
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            Address: New delhi

            Sir my amazon refund issued from amazon on 5th march but still it is not showing on my bank account.
            Amazon customer care told refund received from PNB bank .
            They gave 2 reference no
            300051105810580783972 for 637rs
            And 30005110571057157886324.
            Kindly solve the issue
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            View replies
            Today I mailed them about this issue but they kept repeating that money not credited from amazon.i am adding screenshot.
            Both party are saying opposite things so how I ll get my money.
            Reply
            Today I mailed them about this issue but they kept repeating that money not credited from amazon.i am adding screenshot
            Reply
            Problem solved.I got my refund with 2 days, I posted here. Thanks to consumer complaints team
            Reply
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              N
              Nkm8874
              Mar 16, 2021
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              Address: LALGANJ RAEBARELI

              My name is NARENDRA KUMAR and my bank is (PUNJAB NATIONAL BANK) account number [protected]. Amount 1281 is pending bank or Amazon pay so please help me
              Refund reference number is 30005110641064149220311

              Please help me
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Mar 16, 2021
              Updated by Nkm8874               Please help me
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                M
                mithungaine
                Mar 15, 2021
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                My name is MITHUN GAINE and I had ordered JBL ENDURANCE RUN SWEAT-PROOF SPORTS headphone of RS.Amount 1149 in Amazon on 20.02.2021 and after 25.02.2021. I returned this order due to personal reason. And on 04.03.2021 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                (30005110511051009293378) and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So
                please kindly respond to this complaint it's very urgent. My account number is[protected]. and IFSC CODE is UTBI0MATC01.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  N
                  NaziaKA
                  Mar 15, 2021
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                  Resolved

                  I had ordered a phone worth Rs. 35, 949/- on Amazon on March 3rd through PNB debit card and cancelled the order on March 4th. The refund has been processed by Amazon on March 4th itself but not reflecting in Bank account.

                  Transaction Id : 31yvAleY5SeKPsRVgxIT.

                  Refund Reference:# 74056631064106240961209.

                  After several calls with PNB customer care, they have refused to help and refused to file chargeback form as well. Money is stuck with PNB but they refuse to even check. Please refund my money immediately.
                  Mar 22, 2021
                  Complaint marked as Resolved 
                  Customer care was no help. Raising charge dispute form also did not work for me. I sent emails to the manager of my branch, zonal office ([email protected]) and the principal nodal officer ([email protected]) and threatened to take legal action and file complaint with RBI. I did not receive any reply but my refund was credited in the next 2 days.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    @shiv goswami
                    Mar 15, 2021
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                    Address: house no.112 nehru nagar madhoganj pin code-241302

                    Hello, I am Shivangi goswami, my account no is-[protected].i had returned a product to Amazon on 5, they intiated my refund from their side but i did't receive in my bank account then after my inquiry about my refund they issued a refund reference no-30005110581058168839516 on 13/03/2021.i also did a mail on [protected]@pnb.co.in on 13/03/2021 but there was no response.i want my amount 1540 back to my pnb account .do it as possible as you can.
                    my contact no is-[protected].
                    Thank you
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      H
                      hardik8395
                      Mar 15, 2021
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                      My name is Rekha Devi and I had purchased Amazon prime membership of RS 999 in Amazon on 4th march 2021 and after a couple of hours I canceled this order due to personal reason. And on 4th march 2021 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this transaction id and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
                      please kindly respond to this complaint it's very urgent.
                      Thanks you sir
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        R
                        raghav_04
                        Mar 15, 2021
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                        I ordered from amazon and paid her online, amazon canceled it i received a message 3march from amazon. That you have been refunded the balance 2199.when i was in the bank about this there is no balance in your account on 3rd march But is no such information in the bank, amazon gave me the reference id 30005110571057157878164, and this is order id is[protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Mar 17, 2021
                        Updated by raghav_04                         I got my refund. Thanks for your support.😁😁
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                          Uplcuser Pradeep
                          Mar 15, 2021
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                          Address: Vill-Tila, block- birdha, dis- Lalitpur (U.P.)

                          Sir, on 14th february i ordered one product to amazon but due to delivery issue, they can't deliver product and product returned. They send refund on 2nd march but it did not come in my account, so please money transfered in my account. Thank you sir!

                          Name - Pradeep

                          My A/c no : [protected]

                          Reference number # 30005110451045089116824
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Mar 15, 2021
                          Updated by Uplcuser Pradeep                           No update still
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                            anil9882718080
                            Mar 15, 2021
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                            Address: Himachal Pradesh

                            My name is anil i I ordered from amazAnd I paid for it online.Amazon canceled it on 3 March.Amazon refunded on its behalf.But the bank has not returned me yet.When i went to the bank and ask.So the bank said we do not have any such information.amazon give me refund reference 30005110591059207504762
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              amaanullah8917
                              Mar 14, 2021
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                              Address: Ziaul haq house, manpur jaggan ka bagh nikat budh bazar, moradabad 244001

                              I want to raise a complaint toward pnb that my name is Aman Ullah and my acc number is [protected] has made a transaction on amazon on 7th march 2021 and cancelled it on 7th march 2021 .. amount was deducted from my bank but didn’t get refund.. amazon has successfully processed refund on 7th march 2021 with refund reference id number 30005110661066148575962 .. pnb customer care is not listening and my money got stucked . please help me .. its been 7 days now and i didn’t get my money back 😭😭
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                H
                                Hardeep Sehrawat
                                Mar 13, 2021
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                                Address: Tauru

                                I recieved refund from amazon but my pnb account not reflect this.
                                Refund referance no. #30005110471047148546740
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  S
                                  Suhanraj Chakraborty
                                  from KOLKATA, West Bengal
                                  Mar 13, 2021
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                                  Resolved

                                  It was second time sir, please help me . Punjab national Bank customer care executive assistant doesn't work for my problem they was negligence . Amazon send me the refund reference number they claim that they send me the refunded balance but PNB still not credited the amount to my bank account . The refund reference number was #74332741063106252575198 and #74056631064106240957074 . Sir please try to understand my problem and solve my problem as soon as possible.
                                  Mar 20, 2021
                                  Complaint marked as Resolved 
                                  The all credit goes to Consumer complaint forum them Dear sir I get my money today thank you for your help .
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Mar 15, 2021
                                  Updated by Suhanraj Chakraborty                                   Nothing Still my money not credited on my bank account. why they delay PNB BANK don't give me any solution I want my money back Consumer forum authority kindly help me .

                                  Mar 19, 2021
                                  Updated by Suhanraj Chakraborty                                   Sir, one refund balance 1299 is credited today to my bank account but the another refund balance 3299 still not credited to my bank account.

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                                    P
                                    Pooja812646
                                    Mar 13, 2021
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                                    I didnt get my refund which was through amazon they have initiated the amount but bank didn't initiated it to my account
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Please provide my refund
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                                      Rishabh.lunawat
                                      from Deoli, Delhi
                                      Mar 13, 2021
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                                      I have complaint to a PNB branch and email to PNB costumer care mail ID for around 10 Times but there is so carelessness from their side that they had not contacted me yet for my complaint raised nether through mail nor mobile.

                                      I just want satisfied reply from their side for my issue raised to them.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Mar 13, 2021
                                      Updated by Rishabh.lunawat                                       Please find an image

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                                        R
                                        Raaghav Gaur
                                        Mar 12, 2021
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                                        Address: Punjab National Bank, PVS Road, L Block, Ambedkar Chowk, Shastri Nagar, Meerut - 250004

                                        I requested for a new cheque book on 26th February through internet banking with request ID[protected] from PNB mobile app. Till date I have not received my cheque book nor their is any ki d of notification from the bank.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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