Punjab National Bank [PNB] Complaints & Reviews

On 15th February Amazon India initiated a refund worth Rs.599 in my PNB account but the refund not yet reflected in my account.

Amazon also provided me the Refund Reference Number. I’m providing you the reference number. Please credit my refund to my account as soon as possible.

Refund Reference ID: 30005110361036214215101

My name is Neeraj and i had ordered YES2GOOD Samsung Galaxy S9 Plus Case, Magnetic Adsorption Case Metal Frame Flip Cover 360° Tempered Glass Back with Built-in Magnet Cover for Samsung Galaxy S9 Plus [Black], of Rupees 799 in Amazon on[protected], order no.[protected].And i returned this order due to personal reason, and on[protected] Amazon initiated the amount to my card, but i still didn't get the money.Amazon sent this reference no. 30005110341034133936571 and told me to fill charge dispute form but indian bank doesn't have such policy.so please kindly respond to this complaint.its very urgent.My card no. Is [protected] .
Thanks you sir/Madam

Have order a moblie phone from amazon pocox2 on 6of feb 2021 nd paid the payment prepaid by debit card but my order was cancel by the amazon 8 offeb 2021 my order id is[protected] nd i paid Rs 18794
00. But even after 20 days i dont get my refund credited in my account . The amazon had provided me the refund reference id no that is # 30005110371037192675942 but still not get the refund back.

I have order a moblie phone from amazon pocox2 on 7 of feb 2021 nd paid the payment prepaid by debit card but my order was cancel by the amazon 8feb 2021 my order id is[protected] nd i paid Rs 18794
00. But even after 20 days i dont get my refund credited in my account . The amazon had provided me the refund reference id no that is # 30005110371037192675942 but still not get the refund back.

Sir, the total amount Of Rs.22639 withdrawn from my account on 02.02.2021, 03.02.2021 and 09.02.2021 .I complained to my city branch, so I didn't get any solution from branch.No amount was withdrawn by me.As per bank direction for min.balance cash deposit Rs 2500 & My acoount balance is nil

I had purchased 2 products online from different applications and due to some reasons i had returned both of them. Both the companies have issued refund but i still don't get it. Details of both the products are below:

1. Puma shoe of Rs1924 from myntra
Returned on 4 feb and refund issued on 14 feb 2021.
Refund reference number: 30001010361024230089466

2. Twinkling neckpiece of rs 444 from meesho
Returned on 3 feb and refund initiated on 5 feb 2021.
RNN[protected].

I have filed a complaint in NCH and complaint number is: 2585213
Kindly help me at the earliest

I purchase the book from Amazon of Rs.485 and I paid the money in online mode through debit card but I return that on date 8 Feb 2021 but I doesn't receive my refund till now but according to Amazon service they refunded my money but I doesn't received it yet in my bank account and according to my bank there is no any money transferred back in my bank wallet...So my complaint is that I doesn't receive my refund of Rs.485 yet.

Hello,

I'm writing about the refund of my Order #[protected]. which i had orderd on 23 jan 2021 and retured in 26 jan from amazon..
amazon's Billing team has confirmed that they have issued a refund to my ORIGINAL PAYMENT METHOD for Rs. 569 on 5 February 2021. The amount should reflect in my bank account statement or credit card statement after [REFUND DATE + 5 BUSINESS DAYS]. but it is not credit till this date(28 feb2021).This is the RRN 30005110231023183626201 provided by amazon
plz solve this issue as soon as possible

My self neelam kol, I had orderd from amazon 0n 23 jan and retured it on 26 jan but not recieved my return amount yet .

Amazon had initiated the refund of Rs.1199 on 16/02/2021 with reference ID 30005110471047208882555 . After being sending mails to the bank and calling PNB customer care, no response is given, neither money is credited into the bank account.

My order Refund of Rs 828 on 5th Feb 2021 from amazon to my PNB account has not been credited yet despite various followups with bank and amazon customer care.
The Reference Number of the refund from Amazon is 30005110281028133276238.
Please kindly help me to get this refund.

I have already made complaint on [protected]@pnb.co.in. But asked to lodge complaint to Refund Team.
I am a customer of OBC ac no [protected] since 19 Oct 2016. I have made a flight booking through Debit Card on Cleartrip site. The same booking/flight is cancelled by operator. The amount Rs 14, 940/- is refunded by Cleartrip on 20th Jan 2021. But till date the same amount is not credited in my account. Reference Trip ID[protected]
Pls do the needful at the earliest
Thanks & Regards
Gautam Deka

I donot get refund amount in my account however it got successfully refund from amazon
Reference Id of refund
30005410411040093481234
30005410411040093481234

Kritika soni
Feb 27, 2021
On 15th of February, 2021, I made a transaction with Amazon of Rs 1199 for ordering a Coolpad Cool Bass True Wireless Earbuds (TWS), True Digital Display Charging Case, Bluetooth Earphones with Mic for Calls and HD Stereo Music (Blue) But returned it immediately as i ordered the wrong one and opt for refund and Amazon has initiated the return and refund on dated 15 Feb 2021 but it has been over the 10-12 days I yet to receive the refund in my PNB account.
Customer service of Amazon is saying that we have refunded and generated RRN no., it's your bank problem and customer service of PNB is saying amount not credited and we cannot check through RRN no. Please do the needful and resolve my problem . This is a miserable condition I am facing.

I cancelled my order on 15 February 2021and amazon initiated refund on 15 February 2021 and it was expected to add in account on 20 February 2021 but i didn't get it . Now i m sending my new ifcs code as my account is in obc branch but now they said that i have to gave u reference number which i have already gave earlier .

सेवा में,

श्रीमान शाखा प्रबंधक
पंजाब नेशनल बैंक
गांधरा, रोहतक

विषय - अमेजॉन कैंसल ऑर्डर के लिए रिफंड आवेदन

महोदय,

मैं गांधरा, रोहतक, हरियाणा शाखा का धारक हूं। मेरा खाता संख्या [protected] है। दिनांक 12/02/2021 को अमेजॉन से ऑनलाइन खरीददारी के भुगतान के लिए मेरे खाते से 13999 रुपए डेबिट हुए थे। उपयोग किए गए भुगतान का माध्यम डेबिट कार्ड था। ऑनलाइन शॉपिंग प्रक्रिया सफल रहा था।
यह ऑर्डर दिनांक 17/02/2021 को कैंसल हो चुका है। अमेज़न द्वारा प्रदान किए गए रिफंड विवरण नीचे दिए गए हैं:

रिफंड प्रोसेसिंग तिथि - 17/02/2021
रिफंड राशि - 13999
रिफंड संदर्भ संख्या - 30005110431043184090080

मुझे अभी तक अपने बैंक खाते में रिफंड राशि नहीं मिली है। मैं आपसे अनुरोध करता हूं कि इस राशि को प्राप्त करने में मेरी सहायता करें।

आपका आभारी,
प्रवेश

नाम - प्रवेश
पता - गांव - गांधरा, तहसील - सांपला, रोहतक

खाता क्रमांक - [protected]
मोबाइल नंबर - [protected]

I ordered four shirts from Ajio on 1 Dec, 2020 whose total price is 1199.20 rupees and two shirts delivered to me first and then remaining two shirts delivered to me on 9 Dec, 2020 order I'd is FL[protected] but for some reason I returned all the shirts and they pick first two shirts and next day remaining two shirts total refund amount is 1199.20 they initiated the refund for two shirts on 9dec first which is 599.60 and then initiate 599.60 for remaining shirts on 11 dec but I recieve only 599.60 in my bank account and 599.60 rupees are still not recieved In my account Ajio told me to talk with my bank which is punjab national bank but bank not responds so please talk to bank to give my refund Ajio gave me the RRN or ARN is[protected] please talk to bank to raise charge back complaint for this RRN or ARN

On 10th of February, 2021, I made a transaction with Amazon of Rs 1906.25 for ordering a Gas Oven But returned it due to fault in it and opt for refund and Amazon has initiated the return and refund on dated 21 Feb 2021 but it has been over the 5 days I yet to receive the refund in my PNB account.
Whereas in the app of Amazon it is saying that payment transferred to original payment method. Customer service of Amazon is saying that we have refunded and generated RRN no., it's your bank problem and customer service of PNB is saying amount not credited and we cannot check through RRN no. Please do the needful and resolve my problem . This is a miserable condition I am facing.
The twist here is the Total payment I hade made to Amazon for the product is Rs 2290( Rs 384 from Amazon Pay Balance and balance Rs 1906 from Debit Card) . Amazon has refunded the Amazon pay balance on the date of return 21st Feb 2021 immediately but money to my bank account is yet to receive. So Amazon is repeatedly saying that we have refunded all the amount that's why you have received the rest Amazon pay balance. You have to contact your bank for the rest 1906 amount. Attached screenshot for your reference and necessary action.

To

The Punjab National Bank

Subject- Refund application for Flipkart cancelled order

Respected Sir/mamÂ

I am an account holder of SUNERGERIA branch. My account number is [protected]. On date 05/02/2021 an amount 9499 was debited from my account for the payment of online shopping from Flipkart. The mode of payment used was Debit Card. The online shopping process was successful.br...

Hello sir/madam,
My refund from amazon is issued from their side but stuck somewhere and didn't credited to my punjab national bank account. List of refund is listed below:-

1. Refund of amount 299/- is processed on 08/02/21 whose refund reference number is #30005110341034164130862.

2. Refund of amount 297.99/- is processed on 11/02/21 whose refund reference number is #30005110391039174781686.

3. Refund of amount 1759/- is processed on 16/02/21 whose Refund reference number is #30005110421042142990250.

The above refunds are initiated but didn't credited to my bank account. I have talked to the pnb customer care and also coordinated with the bank but they're not helping me. Please reconcile the transactions and check this problem.

Bhanu jain
A/c no. [protected].