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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 53

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M
Manojkumarmeena57
Feb 22, 2021
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Address: Meena seemla, dausa (Raj)

Sir
My refund is successful untill Bank is not reflected my amount in account
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    rn1133
    Feb 22, 2021
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    Refund from Amazon has not been refunded in my PNB Bank Account as it was supposed to be there on 13th of february and I just got a reference number from Amazon and bank's customer care told me that they can't do anything about it.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Feb 22, 2021
    Updated by rn1133
    this is the reference number from Amazon please help me with this.

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      Sohaibkhan
      Feb 22, 2021
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      Refund issues

      Please sir mera refund jaldi kijiye 1month ho chuka hai abhi tak Punjab national bank ne refund process nahi kiya hai Amazon ki taraf se refund process ho chuka hai...
      +1 photos
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      Vikas Naithani
      Feb 22, 2021
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      I ordered amazfit watch from Amazon of amount Rs.3999 and cancelled it on 8 feb 2021. Order ID[protected] of my order. Amazon intitiated my refund on 10 feb 2021 but in my PNB bank account amount not received yet.
      Amazon has provided me refund reference no. 30005110391039194967885.
      Kindly help me in getting my amount back.
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Mar 01, 2021
      Updated by Vikas Naithani
      Received this msg from PNB. They are not acknowledging their fault.

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        Prashant singh raghav
        Feb 22, 2021
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        Address: House no 23 asola village fatehpur beri

        My refund was came to Amazon but the amount is not reflecting in my account so what i have to do for this problem please give the solution
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          Niya Singh
          Feb 22, 2021
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          Address: Vivek vihar,karrahi road,Kanpur

          I have an account in PNB, karrahi branch, Kanpur.
          My refund of Rs.364 has been initiated by Amazon on 07/02/2021 but the refund is not reflecting in the accout.The refund reference number has been generated on 17/02/2021.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            C
            Chirag nimesh
            Feb 22, 2021
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            Address: Utter Pradesh,meerut,kanker khera

            My name is Chirag and I had ordered shoes of RS. 499 Amount from Amazon on 31/01/21
            and after 2/2/21 I returned this order due to personal reason. And on 3/2/21
            Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
            "30005110311031143597076" and told me to fill charge dispute form but punjab national bank doesn't have such policy. So
            please kindly respond to this complaint it's very urgent.
            Thanks you sir
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              nrc1952
              Feb 22, 2021
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              We are a corporate customer with the erstwhile OBC which has since merged with your bank. In their Net banking facility we could do all online transactions related to Fixed deposits. However after the total integration wef 01/12/2020 in your Corporate internet banking site it states this functionalty is not available . Pl contact helpdesk. we sent mails to Call centre and ur Digital Banking Division . They are stating it is not avaiable. But how it is possible. Do u expect Corporate customers will have to visit the branch everytime for all work relating to FDR. All other banks are having this facilty for Corporate customers. Kindly look into this issue
              Narayanan Ramachandran
              [protected]@gmail.com
              Mob No [protected]
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                S
                sharmanitin1507
                Feb 22, 2021
                Resolved
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                Resolved

                Address: Kirti Nagar, New Delhi (West)

                My name is Nitin Sharma and I had ordered Product of RS.45.02 in Amazon on 28 December, 2020 and d after that I cancelled this order due to personal reason. And on 11 Feb, 2021 Amazon initiated the amount to my card and on 16 Feb, 2021, they said that money is credited in my account but I still didn't get the money. Amazon sent this reference number : # 30005103570358183190764 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My Account Number is [protected] and IFSC Code is : PUNB0014800.

                The official email I received from Amazon is :

                " Hello,

                This is to confirm that refund for amount 45.02 has been successfully processed on[protected] and the amount should reflect in your account by now.

                Refund Reference # 30005103570358183190764

                Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund. "

                Thanks you sir
                Feb 22, 2021
                Complaint marked as Resolved 
                Not resolved yet. my refund money is not yet credited in my account
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Feb 22, 2021
                Updated by sharmanitin1507
                The refund is not credited yet in my bank account.
                Feb 22, 2021
                Updated by sharmanitin1507
                This is the proof amazon has given but money is not credited yet in my account

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                  C
                  chanchal Saxena
                  from Mumbai, Maharashtra
                  Feb 21, 2021
                  Resolved
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                  Resolved

                  I made a purchase using my pnb debit card on 19/01/21 by bluestone.com of amount Rs 23227.Which was returned and seller and amount was refunded on 9/02/21 with bank ARN 30001010411019100779295 at 20:49:18.But the amount yet not been credited.
                  +2 photos
                  Mar 2, 2021
                  Complaint marked as Resolved 
                  resolved
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    R
                    Rajasingh0512
                    Feb 21, 2021
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                    Hi There,

                    I am not able to withdraw my money, in the bank they are saying that it is locked the amount is 10000.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      A
                      Aditya445447
                      Feb 21, 2021
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                      Website: Amazon.in

                      Hello sir/mam
                      I have returned singer electric kettle, amount of ₹744.5 has been refunded from Amazon on 11feb but still didn't received yet
                      Reference number - 30001010431030200936467
                      Order id[protected]
                      Thank you
                      Aditya kumar
                      +2 photos
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Feb 22, 2021
                      Updated by Aditya445447
                      Account number- [protected]
                      Ifsc code - PUNB0208400

                      Sir is there any update regarding my complaint ..
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                        Aditya445447
                        Feb 21, 2021
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                        Website: Amazon.in

                        Refund of ₹744.50 has been initiated from Amazon on 11feb still didn't received yet
                        Refund reference number - 30001010431030200936467
                        Order id[protected]
                        Please resolve this issue
                        Thank you
                        +1 photos
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          C
                          chanchal Saxena
                          from Mumbai, Maharashtra
                          Feb 21, 2021
                          Resolved
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                          Resolved

                          My refund from bluestone.com is not yet reflected in my account.Refund was processed on 9/02/2021 with ARN 30001010411019100779295
                          +1 photos
                          Mar 2, 2021
                          Complaint marked as Resolved 
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            B
                            Bhanu Jainn
                            Feb 21, 2021
                            Resolved
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                            Resolved

                            I have cancelled orders from amazon of ₹529/- and ₹299/- whose refund is initiated from amazon but stuck somewhere and didn't credited to my punjab national bank account. The refund reference number of both the transactions is #30005110341034164130862.
                            Amazon is saying to talk to pnb customer and quote the above numbers to locate the refund or either charge a dispute form but pnb is saying they can't help in this issue.
                            Please help me in this issue
                            +3 photos
                            Mar 1, 2021
                            Complaint marked as Resolved 
                            I received my refund today. Thanks to the consumer support team
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              A
                              Adityag_genuine
                              from Bansi, Uttar Pradesh
                              Feb 21, 2021
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                              Hello I had ordered this book on 29 jan 2021 from Amazon and it was a prepaid order so payment was done by my pnb bank account debit card. But the delivered product was faulty so I returned it. The money had to be refunded to my bank account till 14 feb 2021. But I haven't received the money yet on 21 feb 2021. Amazon has told me that refund has been sent successfully by them and it's a problem from bank side.
                              Today amazon has provided me refund reference no. 30005110291029174440566
                              Kindly look into the matter so that I can get the money as soon as possible. Thank you.
                              +1 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Feb 26, 2021
                              Updated by Adityag_genuine
                              It has been 5 days since my complaint has been forwarded to the bank but still today I have not received my money yet and I have not been yet contacted by the bank in any manner.
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                                R
                                Raghvendra KOURAV
                                Feb 21, 2021
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                                I have ordered Amazon and refund initiated 29 January and refund ref no. generated 5 fabuary but ammount not credit my bank account
                                a/c [protected]
                                reference no.30005110221022074609195
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  C
                                  chanchal Saxena
                                  from Mumbai, Maharashtra
                                  Feb 21, 2021
                                  Resolved
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                                  Resolved

                                  I have purchased a jwellery from bluestone which was returned. the seller has issued the refund but it is not yet reflected in my account.
                                  +1 photos
                                  Mar 2, 2021
                                  Complaint marked as Resolved 
                                  resolved
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Feb 21, 2021
                                  Updated by chanchal Saxena
                                  amount debited was rs 23227 on 19/01/21 which was refunded in original payment mode on 9/2/21.
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                                    MOHD intezar
                                    Feb 21, 2021
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                                    Address: F-1/339 Sangam vihar new delhi 110080

                                    Hello Maam my name is Mohd intezar.
                                    Amazon on behalf of the company, my payment has come if you do not get me the payment by making it big in the bank and put my payment in my account
                                    +1 photos
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Apne koi reply nhi diya hai meri payment kab tak aayi ac me

                                    Refund payment - Comment #3804958 - Image #0
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                                      Pallavi rana
                                      Feb 21, 2021
                                      Resolved
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                                      Resolved

                                      Address: Delhi

                                      On 01-02-21, I ordered the product from Amazon for Rs. 361 and cancelled the same product on the same day.
                                      Amazon already credited the amount to my bank account on 06-02-21 but the amount is not credited in my pnb bank account till date.

                                      Order id:[protected]
                                      RRN: 74332741033103276566656
                                      +1 photos
                                      Feb 23, 2021
                                      Complaint marked as Resolved 
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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