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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 54

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K
King9090
Feb 24, 2021
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Amazon provide refund reference number but pnb bank not still giving me correct information... Where should a comman man go ... Please help my refund reference no is 30005110431043113701823
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    deepti rathore
    Feb 24, 2021
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    Refund not showing in account it was processed on 5 feb 21 its 24now still no credit has been done from onb in my account idont know where the money has gone.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      deepti rathore
      Feb 24, 2021
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      I have raised a complaint against pnb but pnb is not listening amamzon has inititaed the refund but it is not credited in account neither any credit transaction is taki g place even pnb msg service is inactive.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        deepti rathore
        Feb 24, 2021
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        Refund not credited in acoount
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          K
          Kumar76sv
          Feb 24, 2021
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          My reference no. - [protected]
          I have ordered an ordered and on that day i had cancelled date 17/02/2021 i havent got my money it passed one week
          so as soon as possible refund my money through bank
          the amount is- 5882
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            A
            Anukriti Bhattacharya
            Feb 24, 2021
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            I ordered a Morphy Richards OTG 60L from Amazon on 21st January 2021 for 14, 899/- but had to replace it due to manufacturing defect. Got my machine replacedon 8th February 2021 but even that machine had a broken base so ultimately had to return it. According to Amazon, they refunded my money on 9th February 2021 but the amount hasn't been credited in my account yet. They gave me a RRN but PNB customer care told me that they cannot do anything about it and it should be dealt by Amazon only. Kindly look into the matter.

            RRN - 30005110211021204262760
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Feb 26, 2021
            Updated by Anukriti Bhattacharya             For reference, my account number is [protected]
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              D
              drraut2728
              from Talegaon Dābhāde, Maharashtra
              Feb 24, 2021
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              My refund of RRN NO.17203011046106404203322
              DTD 15 FEB.2021
              NOT RECEIVED SO FAR
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                V
                Vívëk Jãkhär
                from Ghumarwin, Himachal Pradesh
                Feb 24, 2021
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                Address: Rohtak

                Refund not add in my account
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  Malikprvs
                  from Rohtak, Haryana
                  Feb 24, 2021
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                  I have order the product on Amazon on 12-feb-2021 and the price of product is 13, 999 rupees. Order id of the product is[protected] and date of initiation of refund was 17-feb-2021 and still my refund is not received. This is my reference number 30005110431043184090080.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    G
                    gaurav saini ji
                    Feb 24, 2021
                    Resolved
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                    Resolved

                    I had made a payment of Rs. 9499/- on 6 Feb 2021 to amazon but due to personal reasons I cancelled my order. Amazon had initiated refund on 9 Feb 2021. But I haven't received the amount Rs. 9499/- in my bank account of Punjab National Bank. Amazon sent this reference number 30005110371037134805730.
                    Even I had contact to Branch Manager of PNB to filed the charge dispute form but they clearly deny and said they don't have charge dispute service in their branch.
                    I request you to look into this matter and credit the said amount in my bank account.
                    Mar 1, 2021
                    Complaint marked as Resolved 
                    Actually I contacted to Amazon senior representative, I called them 4-5 times. After 20 days, finally I get my refund.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Feb 24, 2021
                    Updated by gaurav saini ji                     It's urgent...please solved my matter as soon as possible
                    View replies
                    Dear Gaurav saini ji

                    Kindly contact us for more details.

                    Thanks
                    Amazon seller
                    +91-[protected]
                    Reply
                    gaurav saini ji's [Complaint's author] reply, Feb 25, 2021
                    kindly provide me your contact no.
                    Amznseller's reply, Feb 25, 2021
                    8604626374
                    gaurav saini ji's [Complaint's author] reply, Feb 25, 2021
                    You can also call me - 8053004294
                    gaurav saini ji's [Complaint's author] reply, Feb 26, 2021
                    This person is doing frauds. He called me and show as a amazon representative. So please be aware of him.
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                      S
                      Shivani Sunny Jamwal
                      Feb 24, 2021
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                      I had ordered 4 items jo meine return kr diya hai uske bad v aj 2 hafte se I didn't receive my refunds amazon wale bol re bj diya hai Bank wale bol re kuch ni ho sakta
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        Priyankajais
                        Feb 24, 2021
                        Resolved
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                        I ordered goods and paid online from Spencer on 25th jan which got cancelled the same day from there side.I applied for refund from them which is initiated and refunded by them per the mail.
                        It's been more than 25days, my acct is not credited yet.Here I disclose the proof of transaction from their end(Spencers).
                        Razorpay has also approved that the refund is made but my bank is not reflecting the transaction.
                        I had contact PNB branch and customer care. No proper response and my problem not yet resolve.The bank says there is no charge dispute facility.They are not helping me in any way
                        Please resolve my issue.
                        Bank reference No- 30004610301025239524145
                        Feb 25, 2021
                        Complaint marked as Resolved 
                        Thankyou soo much for your help.Not even 24hrs since I made complaint and my issue is resolved.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Feb 24, 2021
                        Updated by Priyankajais                         Not yet resolved
                        Feb 24, 2021
                        Updated by Priyankajais                         Please Do not mark it as resolved without solving it..
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                          Shivansh88
                          Feb 24, 2021
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                          I had ordered the product from Amazon on 16 February 2021 . The price of the product was 1199 rupees. The order ID is[protected]. I have not received the refund still in my bank account and the reference ID which I got from Amazon is 30005110471047208882555.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            D
                            Deborah kumar
                            Feb 24, 2021
                            Resolved
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                            Resolved

                            Mere account me pesa credit nhi hua hai abhi sir Punjab national bank mi taraf se nahi meri koi complent darj nhi kr rhe hai or nahi charge dispute form fill bhi nhi kr rhe hai sir morning se call kr rha hu online [protected] pr sir mere pass refund reference no. Hai h Sara data hai reference no. 30005110401040213704687, 30005110401040213704687, 30005110401040213704687
                            Feb 25, 2021
                            Complaint marked as Resolved 
                            9568523362.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Feb 24, 2021
                            Updated by Deborah kumar                             Not credit my refund balance by Punjab national bank. मेरा अभी तक refund वापिस नहीं हुआ है 15 तारिक को और 17/02/2021 को अमेज़ॉन से रिफंड क्रेडिट हो चुका है पर पंजाब नेशनल बैंक से बैलेंस क्रेडिट नहीं हुआ है सर नाही बात कर रहे है और नाही कम्प्लेंट ले रहे हैं काफी बार कॉल किया मेरे पास फुल डेटा है
                            This is to confirm that refund for amount 385.00
                            355.00
                            299.00 has been successfully processed on[protected]
                            [protected]
                            [protected] and the amount should reflect in your account by now.

                            Refund Reference # 30005110401040213704687
                            30005110401040213704687
                            30005110401040213704687 plz sir my balance credit me my in account

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                              N
                              nitinmim
                              Feb 24, 2021
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                              Address: Talheri buzurge saharanpur u. p. 247554

                              R/sir
                              my name is nitin kumar

                              I bought a product on date 4 feb 2021.
                              product name oppo reno 5 pro 5G. with order OD[protected]
                              I have cancelled this ordered on date 8 feb 2021 because. the product not dilivered to me till maximum period has given by flipcart.
                              refunded amount initiated by flipcart with bank reference no.P2102061148017526214966 07 feb 2021.but money not credited in my account no. [protected]
                              my mo no. [protected]
                              pls solv my problams. thanks
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Y
                                yashu026
                                Feb 24, 2021
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                                My name is (yash) and I had ordered (zinq 200000mah li-polymer power bank with 18w pdand qc 3.0 quick charge z20kp(black)) of RS.649 Amount(zinq 200000mah li-polymer power bank with 18w pdand qc 3.0 quick charge z20kp(black) ) in Amazon on[protected] I didnot get order then on[protected]
                                Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                                (30005110261026224388759) and told me to fill charge dispute form but PNB Bank doesn't have such policy. So
                                please kindly respond to this complaint it's very urgent. My card number is ([protected])
                                thankyou
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  L
                                  Lokesh2
                                  from Darbhanga, Bihar
                                  Feb 24, 2021
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                                  I have ordered a product VIVOY91 on 09/02/2021 and the price of product was 9500 rupees.this is the order I'd[protected] and the date of initiation of refund from Amazon was same i.e 09/02/2021. Still my refund has not received. And refund refrence number given by Amazon is 30005110401040123071995
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    M
                                    Mohit Singhania
                                    Feb 24, 2021
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                                    Address: 52A/26 JAWAHAR NAGAR ,ROHTAK

                                    I have ordered a product from flipkart on 15th Jan 2021 but the product is damaged so i have complaint so the flipkart changed my product on 23rd Jan 2021 . But the product i received is again not working properly so have complaint for return the product .so the product i have returned but i don't get my refund back reguarding this order id - OD[protected] The coustmer care give me reference id - 17203011029104362676812 The refund amount is 2449 But its not reflect in my account.
                                    But the seller say it has been credited in my account on 14th Feb 2021
                                    But i have not received
                                    Please resolve this problem
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      C
                                      ChoudharyHc
                                      Feb 24, 2021
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                                      I had ordered from Amazon on[protected] worth rs 29999/- which i successfully cancelled on[protected] amd sincei had paid with debit card, the amount was supposed to be credited by[protected] in my bank account but didn't happened till today. I contacted Amazon team which replied me back with reference number stating they have successfully initiated the refund process on[protected]
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        R
                                        Ritik bansal470
                                        Feb 24, 2021
                                        Resolved
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                                        Resolved

                                        Address: Lodhi mohalla mania

                                        I need my refund and i want to dispute raise against refund
                                        Feb 27, 2021
                                        Complaint marked as Resolved 
                                        I need my refund for reference number 2102181309193141564
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Feb 26, 2021
                                        Updated by Ritik bansal470                                         I need my refund from reference id[protected]
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