| Address: Pnb headquarters |
Pnb bank is saying contact Amazon
Amazon is saying contact pnb bank
But money is not given to me
Dear Customer,
Greetings from PNB!
Thank you for giving us an opportunity to address your concerns.
At the outset, our sincere apologies for the inconvenience caused to you.
This is to inform you that your account is not yet credited by Rs. … (26490 ) as per details given below.
Request you to take up this issue with your Amazon Team.
This is to confirm that refund for amount 26490.00 has been successfully processed on[protected] and the amount should reflect in your account by now.
Refund Reference # 30005110251025172974810
Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.
Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
My name is priyanka gupta and i have order a ajanta photo frame from Amazon.in and returned back due to some defects and my refund amount of RS 899 was processed from Amazon on 16th February 2021 and its now 16th February 2021 till now my refund is not credited. By asking amazon they are telling me to contact Bank Customer Care Team, I have contacted them but didn't received any positive reply from them. Amazon team has also provided me the Refund Reference Number: 30005110381038133470680
So, Kindly help me out with this issue.