Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: Oct 27, 2025
Complaints 4893
Resolved
1099
Unresolved
3794
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 65

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Supriya Karan
from Ka�ma�rha�ti, West Bengal
Jan 13, 2021
Report
Copy

I have order the product through Amazon on date 19 December 2020.And the price of the product 539. And this is the order id[protected]-2028319). 3 January 2021 was the date of initiation of the refund so you have and still my refund has been not received. This is the Reference number[protected]
+2 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    deepak651
    from Mumbai, Maharashtra
    Jan 13, 2021
    Resolved
    Report
    Copy
    Resolved

    I had ordered something from Amazon on 21-DEC-2020 which i successfully cancelled on 23-Dec.-2020. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 30005103560356173521446 . Attached is the email from the Amazon team stating that the refund has been successfully completed.
    +1 photos
    Jan 16, 2021
    Complaint marked as Resolved 
    Thanx to consumer complaints
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    I had ordered something from Amazon on 6-jan-2021 which i return to amazon on 14th Jan but not received refund by Amazon. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 74332741015101479765366.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      APURVA KEDIA
      from Kolkata, West Bengal
      Jan 12, 2021
      Report
      Copy

      Address: 201/A Mahatma Gandhi Road , Kolkata 700 007

      This is to inform you that my current account number is[protected] in the name of PRATIBHA TEXTILE at united bank of india burrabazar branch kolkata 700 007 .
      i have regularly been facing issues regarding the clearing cheques deposited in the above branch .
      i have deposited many cheques on the 4th january 2021 and till now the cheques are not reflected in our account .
      The branch is not cooperating with us with the same issue inspite of complaining several times .
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shekhargupta54
        Jan 12, 2021
        Report
        Copy

        I had Ordered a Phillips Trimmer from AMAZON.IN on 18-DEC-2020 which i successfully canceled and since I paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 20th dec itself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them I regularly check my balance, nothing of that sort has been credited since then.

        My refund reference number is 5134040356029817736864. Attached is the email from the AMAZON team stating that the refund has been successfully completed.
        +1 photos
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Smt Rukmani Devi Agarwal
          from Sikar, Rajasthan
          Jan 11, 2021
          Report
          Copy

          Dear Sir, 11.01.2021

          We have made a oinline transaction on dt.08.1.2021 to Policybazaar but it was failed and the amount was deducted from our account and still it is not credited back into our account.The details are as :

          Account number - [protected]
          Account Name - FINE TEL
          Transaction date : 08.01.2021
          Transaction amoun t Rs. 11855.42
          Transaction number - [protected]/[protected]

          Kindly check the details and please credit back the amount into our account for this failed transaction.

          Regds

          FINETEL
          FALNA
          RAJASTHAN
          [protected]
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saiprasann
            from Delhi, Delhi
            Jan 11, 2021
            Report
            Copy

            Amazon Initiated Refund on 26th December 2020. But Not Recieved Till Now

            I Contact Punbaj National Bank but No Use.

            Plz Help Iam Hopeless!!

            Account Holder : Ganapavarapu Naga Babu

            Account No : [protected]

            IFSC code: Punb0888900

            Reference Number :[protected]

            My Refund Amount : 1079 rupees

            Plz Help...
            +1 photos
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Saiprasann
              from Delhi, Delhi
              Jan 11, 2021
              Report
              Copy

              Amazon Initiated Refund on 26th December 2020

              Till Now Not Recieved
              +1 photos
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Jan 11, 2021
              Updated by Saiprasann
              Punjab National Bank
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Z
                z555
                Jan 10, 2021
                Report
                Copy

                Address: singur, ashutosh pada sarani , station road, singur, hoogly, westbengal, pin- 712409

                On dated 07/01/2021 my acct. balance turn zero. with out any trace. local bank would not provide with any help.
                on 4 of Jan 2021 a malicious phone call asking me to recharge my phone number or my phone will be disconnected from 5/01/2021 which I refuse to recharge. next a couple of day I found out that my acct is showing zero balance. I ran to the bank and bankers said they does not have the link. very next day I again went to bank they said that "you have been cheated and the amount is gone on another acct". Then I asked that "I haven't share or any thing over any medium. why and how this thing happened" and then they rudely said we cant help. and leave or do what ever you want to do. cant help a bit" and then very same day evening my acct shows rs -1, 00, 000/-(minus one lakh) as balance. again I went to bank again, then they said again "get out we cant do anything".
                I need to by balance return. and also want to know how I been conned without sharing my any kind of details. (not even over the phone)
                +2 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  iMAnimesh
                  from Delhi, Delhi
                  Jan 10, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I had ordered something from FirstCry on 12-DEC-2020 which i successfully cancelled on the same day. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the FirstCry team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from FirstCry but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 75503720349044368585399. Attached is the email from the FirstCry team stating that the refund has been successfully completed.
                  +1 photos
                  Jan 12, 2021
                  Complaint marked as Resolved 
                  After complaining here, I received the money in my account in few days, meanwhile i did't do anything and the problem is solved. Thank You
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Jan 12, 2021
                  Updated by iMAnimesh
                  Delayed but i received the money in my account finally, thanks for the support.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    Yatin Chaudhary
                    Jan 10, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hello,
                    Amazon India has refunded me Rs 142/- in my bank account.
                    My bank account was united bank of india which is now PNB.
                    Amazon has initiated my refund on 31st dec. 2020 and given to me Refund Reference Number, then i talked to customer service of PNB and they said no amount in there to be received in you bank account.
                    I am just helpless
                    Bank Account No:[protected]
                    Bank : Punjab National Bank
                    Branch: raja babu road, bulandshahr (ifsc code:- PUNB0145020)
                    Refund Reference No: 74332741002100134726131
                    +1 photos
                    Jan 24, 2021
                    Complaint marked as Resolved 
                    CREDITED
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Jan 13, 2021
                    Updated by Yatin Chaudhary
                    not resolved yet
                    Jan 18, 2021
                    Updated by Yatin Chaudhary
                    Not Credited yet, Plz help me to solve the issue soon
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sudeep Mondal
                      Jan 10, 2021
                      Report
                      Copy

                      Address: QTR NO 895 , TRAFFIC COLONY,ASANSOL

                      1. 09/01/2021payu/[protected]/[protected]/ 286.80 4, 849.78

                      2. 09/01/2021ECOM[protected] UNIVERSITY OF HYDERABAD
                      275.00 5, 136.58
                      This two payment of 286 and 275 is failed but the balances are deducted.
                      please help me to bring my money back .
                      +1 photos
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        ckmr430
                        Jan 10, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: PUNJAB NATIONAL BANK KAKROLA

                        Hello,
                        Amzaon India has refunded me rs 2487.75/- in my bank account.
                        My bank account is in Punjab National Bank.Amazon has initiated my refund on 22th dec. 2020 and given to me Refund Reference Number:-#75105170358003587755017, then i talked to customer service of PNB and they said no amount in there to be received in you bank account.

                        Bank : Punjab National Bank
                        Bank Account No:- [protected]
                        IFSC Code:- PUNB0468400
                        Branch:PUNJAB NATIONAL BANK KAKROLA
                        Reference Number: #75105170358003587755017
                        +1 photos
                        Jan 14, 2021
                        Complaint marked as Resolved 
                        I have received money back in my account.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Jan 14, 2021
                        Updated by ckmr430
                        Thank you.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          jyoti dhake
                          Jan 10, 2021
                          Report
                          Copy

                          Address: BARASAT, KOLKATA

                          I had to receive a refund of ₹2597 from indigo bud did not received when queried from indigo they told that they have refunded the amount and gave me arn number and asked me to contact my banks customer care and giving them arn to track my refund. But when i called, the customer care executive didn't knew about arn and simply asked me to contact indigo and disconnected. Now indigo is saying to contact bank and bank is saying to contact indigo.

                          I want my money and pnb should track my refund.

                          Arn no is :75260820363044739025408

                          Msg from indigo.
                          Dear Jyoti, as I have checked refund of 2597 INR has been refunded on 28th dec in your same mode of payment by which you have paid . If not received please check with your bank with ARN '75260820363044739025408
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            ckmr430
                            Jan 10, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: PUNJAB NATIONAL BANK KAKROLA,Ring Midway Public School, Kakrola, Delhi - Delhi.

                            Hello,
                            Amzaon India has refunded me rs 2487.75/- in my bank account.
                            My bank account is in Punjab National Bank.Amazon has initiated my refund on 22th dec. 2020 and given to me Refund Reference Number:-#75105170358003587755017, then i talked to customer service of PNB and they said no amount in there to be received in you bank account.

                            Bank : Punjab National Bank
                            Bank Account No:-[protected]
                            IFSC Code:- PUNB0468400
                            Branch:PUNJAB NATIONAL BANK KAKROLA
                            +1 photos
                            Feb 10, 2021
                            Complaint marked as Resolved 
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ran5489
                              Jan 9, 2021
                              Report
                              Copy

                              To unblock PNB Rupay debit card

                              Respected Sir/Madam

                              With due respect I want to state that, I was trying to pay the fees of an online form on 03 January 2020 but due to wrong entry of my debit card it was blocked with message " Your card has been blocked for further use at rupay merchants". I talked on ur customer care number they said wait for 24 hours it will automatically unblocked, but even after 3 days its not unblocked, again as directed by helpline...
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              N
                              Naresh@15
                              Jan 9, 2021
                              Report
                              Copy

                              Address: N-II/39 THDC COLONY, BYE PASS ROAD, PRAGATIPURAM, Rishikesh distt Dehradun

                              Sir I have not received my refund amount from shopculers company. he told me your refund process from our side but my account not show refund amount 60/- this details is hete under:- 1- Refund amount 60/- 2- product name nine sister embroiderd sari 3- refund process dt 12/12/2020 4- Expected date of refund to show in your account 24/12/2020 5- refund mode bank name/credit card via paymeny gateway 6- reference Number[protected] This amount not received in my account till dt, 09/01/2021. please taken the answer my account no [protected] PNB
                              +2 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                collin d\'souza
                                from Mangalore, Karnataka
                                Jan 9, 2021
                                Report
                                Copy

                                Address: amazon.in

                                Dear Sir/Madam,

                                As per Amzon customer care updates they informed me that the amount of 3, 580/- should be credited to my account by 6-1-2021.. But!! Till now the above mentioned amount not credited to my account...they gave me the RRN(Refund Reference Number[protected].. Kindly look into this issue and update me please.

                                Thanks & Regards
                                +1 photos
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shahab03732
                                  Jan 9, 2021
                                  Report
                                  Copy

                                  Address: Integral University lucknow

                                  My 3 refund is not received by Punjab National Bank and i have a reference no from amazon and IRCTC
                                  kindly help me
                                  +3 photos
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Advss
                                    Jan 9, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I returned an order on 22nd December 2020 at flipkart.in. They have confirmed that the seller has initiated the refund of Rs.611.0 on 23.12.20 and the same should have been credited to my bank account by January 1st 2021.
                                    Now today is 10.01.2021 and it's been more 10 days from 1st Jan, 2021 and the money is still not credited in my bank account. The refund reference number is 85215220359051289475291. Please look into the matter.
                                    +1 photos
                                    Jul 1, 2021
                                    Complaint marked as Resolved 
                                    I had gotten my refund after 3 days of complaining here without getting any call..sorry for updating you so late. Thanks
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Jan 10, 2021
                                    Updated by Advss
                                    I got a call from a scammer after posting complaint here. He claimed that he is calling from pnb n asked to install an app name "QS" and proceed with his commands. When i denied to do so and said that i will contact my bank directly, he started abusing me and cut the call.
                                    Jan 10, 2021
                                    Updated by Advss
                                    For your information, Scammer called using the number [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      collin d\'souza
                                      from Mangalore, Karnataka
                                      Jan 8, 2021
                                      Report
                                      Copy

                                      Address: amazon.in

                                      Dear Sir/Madam,

                                      As per Amzon customer care updates they informed me that the amount of 3, 580/- should be credited to my account by 6-1-2021.. But!! Till now the above mentioned amount not credited to my account...they gave me the RRN(Refund Reference Number[protected].. Kindly look into this issue and update me please.

                                      Thanks & Regards
                                      +1 photos
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit