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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 65

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A
Jan 14, 2021
Resolved
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There is an refund of 940 and 1880 from irctcwhich is successfully refunded from irctc but bank not crediting my amount they also behaving rudly on call and not giving me accurate information
The refund was credited till 28th December but today 14th of december and not credited
Please help me sir as soon ass possible
Jan 15, 2021
Complaint marked as Resolved 
Osm experience when i submit a complaint with u after few hours i got my re fund on same day thank you
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    A
    Ahmed Ali. K
    from Ambur, Tamil Nadu
    Jan 13, 2021
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    Address: #23/67, Baranakar 3rd Street, Flower Garden, Ambur - 635802. Tamil Nadu. India.

    We are keep on visiting to PNB (Ambur Branch) in person to check the subsidiary refund amount was sent from Haj Committee on 10-Nov-19 against UTR # [protected] on daily basis. It was told by branch team that it was not debited since it was returned back to party whereas the person who has sent this was clearly told that it was not returned from bank. Kindly help to look into this and arrange the same would be highly appreciated.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      V
      vaibhav19937478
      from Powai, Maharashtra
      Jan 13, 2021
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      I did not receive my refund from Amazon, Refund reference number is 74332741006100409006298
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        S
        Supriya Karan
        from Ka�ma�rha�ti, West Bengal
        Jan 13, 2021
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        I have order the product through Amazon on date 19 December 2020.And the price of the product 539. And this is the order id[protected]-2028319). 3 January 2021 was the date of initiation of the refund so you have and still my refund has been not received. This is the Reference number[protected]
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          D
          deepak651
          from Mumbai, Maharashtra
          Jan 13, 2021
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          I had ordered something from Amazon on 21-DEC-2020 which i successfully cancelled on 23-Dec.-2020. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 30005103560356173521446 . Attached is the email from the Amazon team stating that the refund has been successfully completed.
          Jan 16, 2021
          Complaint marked as Resolved 
          Thanx to consumer complaints
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          I had ordered something from Amazon on 6-jan-2021 which i return to amazon on 14th Jan but not received refund by Amazon. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 74332741015101479765366.
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            A
            APURVA KEDIA
            from Kolkata, West Bengal
            Jan 12, 2021
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            Address: 201/A Mahatma Gandhi Road , Kolkata 700 007

            This is to inform you that my current account number is[protected] in the name of PRATIBHA TEXTILE at united bank of india burrabazar branch kolkata 700 007 .
            i have regularly been facing issues regarding the clearing cheques deposited in the above branch .
            i have deposited many cheques on the 4th january 2021 and till now the cheques are not reflected in our account .
            The branch is not cooperating with us with the same issue inspite of complaining several times .
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              S
              shekhargupta54
              Jan 12, 2021
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              I had Ordered a Phillips Trimmer from AMAZON.IN on 18-DEC-2020 which i successfully canceled and since I paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 20th dec itself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them I regularly check my balance, nothing of that sort has been credited since then.

              My refund reference number is 5134040356029817736864. Attached is the email from the AMAZON team stating that the refund has been successfully completed.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                S
                Smt Rukmani Devi Agarwal
                from Sikar, Rajasthan
                Jan 11, 2021
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                Dear Sir, 11.01.2021

                We have made a oinline transaction on dt.08.1.2021 to Policybazaar but it was failed and the amount was deducted from our account and still it is not credited back into our account.The details are as :

                Account number - [protected]
                Account Name - FINE TEL
                Transaction date : 08.01.2021
                Transaction amoun t Rs. 11855.42
                Transaction number - [protected]/[protected]

                Kindly check the details and please credit back the amount into our account for this failed transaction.

                Regds

                FINETEL
                FALNA
                RAJASTHAN
                [protected]
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  S
                  Saiprasann
                  from Delhi, Delhi
                  Jan 11, 2021
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                  Amazon Initiated Refund on 26th December 2020. But Not Recieved Till Now

                  I Contact Punbaj National Bank but No Use.

                  Plz Help Iam Hopeless!!

                  Account Holder : Ganapavarapu Naga Babu

                  Account No : [protected]

                  IFSC code: Punb0888900

                  Reference Number :[protected]

                  My Refund Amount : 1079 rupees

                  Plz Help...
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    S
                    Saiprasann
                    from Delhi, Delhi
                    Jan 11, 2021
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                    Amazon Initiated Refund on 26th December 2020

                    Till Now Not Recieved
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Jan 11, 2021
                    Updated by Saiprasann
                    Punjab National Bank
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                      Z
                      z555
                      Jan 10, 2021
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                      Address: singur, ashutosh pada sarani , station road, singur, hoogly, westbengal, pin- 712409

                      On dated 07/01/2021 my acct. balance turn zero. with out any trace. local bank would not provide with any help.
                      on 4 of Jan 2021 a malicious phone call asking me to recharge my phone number or my phone will be disconnected from 5/01/2021 which I refuse to recharge. next a couple of day I found out that my acct is showing zero balance. I ran to the bank and bankers said they does not have the link. very next day I again went to bank they said that "you have been cheated and the amount is gone on another acct". Then I asked that "I haven't share or any thing over any medium. why and how this thing happened" and then they rudely said we cant help. and leave or do what ever you want to do. cant help a bit" and then very same day evening my acct shows rs -1, 00, 000/-(minus one lakh) as balance. again I went to bank again, then they said again "get out we cant do anything".
                      I need to by balance return. and also want to know how I been conned without sharing my any kind of details. (not even over the phone)
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        I
                        iMAnimesh
                        from Delhi, Delhi
                        Jan 10, 2021
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                        Resolved

                        I had ordered something from FirstCry on 12-DEC-2020 which i successfully cancelled on the same day. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the FirstCry team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from FirstCry but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 75503720349044368585399. Attached is the email from the FirstCry team stating that the refund has been successfully completed.
                        Jan 12, 2021
                        Complaint marked as Resolved 
                        After complaining here, I received the money in my account in few days, meanwhile i did't do anything and the problem is solved. Thank You
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Jan 12, 2021
                        Updated by iMAnimesh
                        Delayed but i received the money in my account finally, thanks for the support.
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                          Y
                          Yatin Chaudhary
                          Jan 10, 2021
                          Resolved
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                          Resolved

                          Hello,
                          Amazon India has refunded me Rs 142/- in my bank account.
                          My bank account was united bank of india which is now PNB.
                          Amazon has initiated my refund on 31st dec. 2020 and given to me Refund Reference Number, then i talked to customer service of PNB and they said no amount in there to be received in you bank account.
                          I am just helpless
                          Bank Account No:[protected]
                          Bank : Punjab National Bank
                          Branch: raja babu road, bulandshahr (ifsc code:- PUNB0145020)
                          Refund Reference No: 74332741002100134726131
                          Jan 24, 2021
                          Complaint marked as Resolved 
                          CREDITED
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Jan 13, 2021
                          Updated by Yatin Chaudhary
                          not resolved yet
                          Jan 18, 2021
                          Updated by Yatin Chaudhary
                          Not Credited yet, Plz help me to solve the issue soon
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                            S
                            Sudeep Mondal
                            Jan 10, 2021
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                            Address: QTR NO 895 , TRAFFIC COLONY,ASANSOL

                            1. 09/01/2021payu/[protected]/[protected]/ 286.80 4, 849.78

                            2. 09/01/2021ECOM[protected] UNIVERSITY OF HYDERABAD
                            275.00 5, 136.58
                            This two payment of 286 and 275 is failed but the balances are deducted.
                            please help me to bring my money back .
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              C
                              ckmr430
                              Jan 10, 2021
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                              Resolved

                              Address: PUNJAB NATIONAL BANK KAKROLA

                              Hello,
                              Amzaon India has refunded me rs 2487.75/- in my bank account.
                              My bank account is in Punjab National Bank.Amazon has initiated my refund on 22th dec. 2020 and given to me Refund Reference Number:-#75105170358003587755017, then i talked to customer service of PNB and they said no amount in there to be received in you bank account.

                              Bank : Punjab National Bank
                              Bank Account No:- [protected]
                              IFSC Code:- PUNB0468400
                              Branch:PUNJAB NATIONAL BANK KAKROLA
                              Reference Number: #75105170358003587755017
                              Jan 14, 2021
                              Complaint marked as Resolved 
                              I have received money back in my account.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Jan 14, 2021
                              Updated by ckmr430
                              Thank you.
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                                J
                                jyoti dhake
                                Jan 10, 2021
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                                Address: BARASAT, KOLKATA

                                I had to receive a refund of ₹2597 from indigo bud did not received when queried from indigo they told that they have refunded the amount and gave me arn number and asked me to contact my banks customer care and giving them arn to track my refund. But when i called, the customer care executive didn't knew about arn and simply asked me to contact indigo and disconnected. Now indigo is saying to contact bank and bank is saying to contact indigo.

                                I want my money and pnb should track my refund.

                                Arn no is :75260820363044739025408

                                Msg from indigo.
                                Dear Jyoti, as I have checked refund of 2597 INR has been refunded on 28th dec in your same mode of payment by which you have paid . If not received please check with your bank with ARN '75260820363044739025408
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  ckmr430
                                  Jan 10, 2021
                                  Resolved
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                                  Resolved

                                  Address: PUNJAB NATIONAL BANK KAKROLA,Ring Midway Public School, Kakrola, Delhi - Delhi.

                                  Hello,
                                  Amzaon India has refunded me rs 2487.75/- in my bank account.
                                  My bank account is in Punjab National Bank.Amazon has initiated my refund on 22th dec. 2020 and given to me Refund Reference Number:-#75105170358003587755017, then i talked to customer service of PNB and they said no amount in there to be received in you bank account.

                                  Bank : Punjab National Bank
                                  Bank Account No:-[protected]
                                  IFSC Code:- PUNB0468400
                                  Branch:PUNJAB NATIONAL BANK KAKROLA
                                  Feb 10, 2021
                                  Complaint marked as Resolved 
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    R
                                    Ran5489
                                    Jan 9, 2021
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                                    To unblock PNB Rupay debit card

                                    Respected Sir/Madam

                                    With due respect I want to state that, I was trying to pay the fees of an online form on 03 January 2020 but due to wrong entry of my debit card it was blocked with message " Your card has been blocked for further use at rupay merchants". I talked on ur customer care number they said wait for 24 hours it will automatically unblocked, but even after 3 days its not unblocked, again as directed by helpline...
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                                    Naresh@15
                                    Jan 9, 2021
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                                    Address: N-II/39 THDC COLONY, BYE PASS ROAD, PRAGATIPURAM, Rishikesh distt Dehradun

                                    Sir I have not received my refund amount from shopculers company. he told me your refund process from our side but my account not show refund amount 60/- this details is hete under:- 1- Refund amount 60/- 2- product name nine sister embroiderd sari 3- refund process dt 12/12/2020 4- Expected date of refund to show in your account 24/12/2020 5- refund mode bank name/credit card via paymeny gateway 6- reference Number[protected] This amount not received in my account till dt, 09/01/2021. please taken the answer my account no [protected] PNB
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      collin d\'souza
                                      from Mangalore, Karnataka
                                      Jan 9, 2021
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                                      Address: amazon.in

                                      Dear Sir/Madam,

                                      As per Amzon customer care updates they informed me that the amount of 3, 580/- should be credited to my account by 6-1-2021.. But!! Till now the above mentioned amount not credited to my account...they gave me the RRN(Refund Reference Number[protected].. Kindly look into this issue and update me please.

                                      Thanks & Regards
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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