Punjab National Bank [PNB] Complaints & Reviews

Hi,
I was supposed to get a refund of rs. 2947.00 from amazon india on 23 july 2020 but i didn't get it because my bank pnb india never processed it. I emailed them both amazon and pnb but no response from pnb so far. I was given a refund reference number from amazon regarding my refund and suggested to file a charge dispute as refund never processed by my pnb bank. So i mailed them regarding this and talked to the customer care executive but no response. I can't go to my bank because of the lockdown and covid-19 situation in my city. My refund reference number is 75503720201041031954124.

Rupees 634.00 has been transferred through 3 transactions from amazon pay wallate. The details are as follows
Sl.
No. Transactions id amount
1. 75503720203041067812780 rs 239.00
2.[protected]
Rs. 96.00
3. 75503720205041103606111
Rs. 299.00
Total rs. 634.00to be credited to my savings account [protected]of pnb jatni branch

Respected sir
I have account with pnb halvad branch with the account no.[protected] the branch manager can't tell me if required balance not maintain then u pay charges for that type so please refund my all charge form the date.1.01.2018 to till date..

I have ordered an item with aamazon with rupees 9653 and have returned the item . Amazon has provided me Refund reference no. Of bank but bank is not transferring money they are saying talk to amazon and Amazon is saying talk to bank.
Refund Reference No. - 75503720205041103700369

Refund processed on 22nd july is not credited in my pnb account yet.i called at pnb customer care and explained everything he said we cannot do anything call amazon
Even after giving him refund reference no and transaction id pnb cutomer care refused to help me
Pls help me
Here is refund reference no
Hello,

This is to confirm that refund for amount xxxx has been successfully processed on 7/22/2020 and the amount should reflect in your account by now.

Refund Reference # 85215220205029058350453

Refund not received my bank and i call costumers provides

Transaction date 22/07/2020 but refund not show my account

Refund Reference #{75503720204041087810334 }

By Amazon

Sir,
I odered oppo A31 moblie through amazon on 15 JUL 20 nd cancel on same day ..Amazon issued refunds on 16JUL 20 nd give a confirmation male ..your refunds of Amount 10190 has initiated with Refund reference
# 30005401990197110856604 but till now i didn't get money in my account ..please resolve my ..issues

I had ordered a product of Rs.12649 in amazon on date 20/07/2020 and i cancelled this order due to personal reason. and amazon initiated the amount on same date 20/07/2020 in my card according to amazon but i still didn't get the money in account. Refund reference number is 75503720203041067837829 provided by Amazon.
so please kindly respond to this complaint on very urgent basis.

My name is amandeep kaur and i had ordered r s aggarwal quantative aptitude for competitive exams of rs 584 in amazon on 15 july 2020 and after returned date 19 july 2020. Ireturned this order due to personal reason. And on 19 july 2020 amazon initiated the amount to my card but i still didnt get the money. Amazon sent this reference number (75503720202041045989545) and tolde me to fill charge dispute form but punjab national bank doesn't have such policy. So please kindly respond to this complaint its very urgent.
Thank you sir/madam

I was told by Amazon to raise a concern with the bank for a recent order made . The bank customer care will keep you on hold for 10-15 mins and then cut the call. I have the refund reference number but nothing is happening. I have tried contacting them at least 12-13 times.

My name is ravikant and i had ordered miracle mic of rs.327 in amazon on[protected] and after[protected] i returned this order due to personal reason. And on[protected]
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected]
And told me to fill charge dispute form but punjab national bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent.
Thanks you sir

I have ordered phone from amazon but after some days i ask for refund and amazone provided successful refund they said but bank has not cleared amount and then i call costomer care than they clearly refuse to tell anything and not ready to listen anything

I have purchase a phone from amazon and i pay 10199 rs from my punjab national bank debit card after some time due to some reason i cancel my order and amazon refund my amount in 3 to 5 working days. But after 7 days no amount will add in my account so i call amazon customer care and tell about my problem then he say they refund my amount on 21/07/2020. Then i call punjab national bank customer care they tell me no amount will be sent from amazon to your account. But amazon customer care send refund reference number to me. Kindly help me for this problem.
Date of incident-20/07/2020
Client number-[protected] or [protected]
Refund amount from amazon

In case you do not receive the refund by the expected credit date, please contact the bank's customer care and mention the below rrn (Refund reference number).
Amount added to
Punjab national bank *4701₹1459
Order id[protected]
[protected]
Rrn75503720209041182235325...

Name:abhijeet kumar saha

A/c:[protected]

Reference no:75503720200041013388896

Refund amount:999

Actual transaction date:13/07/2020

Mob no:[protected]
I have purchased mi trimmer of ₹999 from amazon.in on 13/07/2020 but unfortunately it was cancelled by amazon seller after 2 days but amazon initiated refund to pnb on 18/07/2020 but pnb did not credited the refund amount to my bank. As i talked to customer care of pnb he said that bank didn't receive any type of transaction. It is very unfortunate for me that why pnb didn't created my refund till now please solve my issue and refund my amount as soon as possible.

I did not get the refund for my cancelled order in Amazon.

My account no.-[protected]
ifsc no-0054000
Debit card no-[protected]

I got the following mail from Amazon-

This is to confirm that refund for amount 1299.0000 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference # 75503720201041034647550

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

I have bought two products from amazon india mobile app 12500 on 15.07.20 and 15500 on 17.07.20 with my pnb debit card.after cancellation they have initiated the refund on the same days respectively. they have provided me two refund ref no 75503720200041013033047 (order id[protected] of rs 15500) and 85215220198028739495215 (order id[protected] of 12500).i called and mailed amazon and they everytime assured me that refund was initiated and should reflect in your ac within 4-5 business days.

i called pnb customer care helpline several times they are saying that they could not locate the refund, ans of the mail from their end was same.
they even denied to lodge a complaint from their end.
after that i have lodged a complaint on cgrms portal pnb on 28-07-20 And service no given to me CW[protected].

my money was stuck somewhere for about 15 days and i have became a shuttle cock between punjb national bank nd amazon india.

Amazon refunded my refund amount but doesn't show in my transaction. The refund process initiate 19/7/2020 and the expected credited date is 24/7/2020 but till now it's doesn't credited my amount of 12927
Refund reference #75503720202041049367524
75503720202041049468223

I made a payment on 16th July 2020 from my PNB DEBIT CARD. I had Cancel the order the order on same day. My refund has not yet processed. Amazon is saying they have processed the same & have also provided Refund Reference number 75503720199040989742667.BUT as on[protected], I have not received any refund.PNB customer care is the worst. They don't even provide complete information just disconnect the call during the conversation

In case you do not receive the refund by the expected credit date, please contact the bank's customer care and mention the below rrn (Refund reference number).
Order id[protected]
Rrn75503720190040817115861