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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 84

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N
Navneetverma117
Jul 30, 2020
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Refund processed on 22nd july is not credited in my pnb account yet.i called at pnb customer care and explained everything he said we cannot do anything call amazon
Even after giving him refund reference no and transaction id pnb cutomer care refused to help me
Pls help me
Here is refund reference no
Hello,

This is to confirm that refund for amount xxxx has been successfully processed on 7/22/2020 and the amount should reflect in your account by now.

Refund Reference # 85215220205029058350453
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Akshay anekar
    Jul 30, 2020
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    Address: ROOM NO 105.SAI SHRADDHA APARTMENT. SECTOR-36, KARAVE VILLAGE .SEAWOODS. NERUL.NAVI MUMBAI

    Refund not received my bank and i call costumers provides

    Transaction date 22/07/2020 but refund not show my account

    Refund Reference #{75503720204041087810334 }

    By Amazon
    +1 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Jul 30, 2020
    Updated by Akshay anekar
    Refund not received my bank and i call costumers provides

    Transaction date 22/07/2020 but refund not show my account

    Refund Reference #{75503720204041087810334 }

    By Amazon
    Jul 30, 2020
    Updated by Akshay anekar
    Please complete processing faster
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      A
      Ashish kumar 110022
      Jul 30, 2020
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      Sir,
      I odered oppo A31 moblie through amazon on 15 JUL 20 nd cancel on same day ..Amazon issued refunds on 16JUL 20 nd give a confirmation male ..your refunds of Amount 10190 has initiated with Refund reference
      # 30005401990197110856604 but till now i didn't get money in my account ..please resolve my ..issues
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        M
        mahendra1993
        Jul 30, 2020
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        I had ordered a product of Rs.12649 in amazon on date 20/07/2020 and i cancelled this order due to personal reason. and amazon initiated the amount on same date 20/07/2020 in my card according to amazon but i still didn't get the money in account. Refund reference number is 75503720203041067837829 provided by Amazon.
        so please kindly respond to this complaint on very urgent basis.
        +1 photos
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          D
          DeepKaur1
          Jul 29, 2020
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          My name is amandeep kaur and i had ordered r s aggarwal quantative aptitude for competitive exams of rs 584 in amazon on 15 july 2020 and after returned date 19 july 2020. Ireturned this order due to personal reason. And on 19 july 2020 amazon initiated the amount to my card but i still didnt get the money. Amazon sent this reference number (75503720202041045989545) and tolde me to fill charge dispute form but punjab national bank doesn't have such policy. So please kindly respond to this complaint its very urgent.
          Thank you sir/madam
          +1 photos
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            U
            UtkarshSrivastava179222
            Jul 29, 2020
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            I was told by Amazon to raise a concern with the bank for a recent order made . The bank customer care will keep you on hold for 10-15 mins and then cut the call. I have the refund reference number but nothing is happening. I have tried contacting them at least 12-13 times.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              V
              V. Ravikant Kutar
              Jul 29, 2020
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              My name is ravikant and i had ordered miracle mic of rs.327 in amazon on[protected] and after[protected] i returned this order due to personal reason. And on[protected]
              Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected]
              And told me to fill charge dispute form but punjab national bank doesn't have such policy. So
              Please kindly respond to this complaint it's very urgent.
              Thanks you sir
              +3 photos
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                A
                Jul 29, 2020
                Resolved
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                Resolved

                Address: E-134 ali vihar sarita vihar 110076

                I have ordered phone from amazon but after some days i ask for refund and amazone provided successful refund they said but bank has not cleared amount and then i call costomer care than they clearly refuse to tell anything and not ready to listen anything
                +1 photos
                Aug 3, 2020
                Complaint marked as Resolved 
                Got my refund thnk you so much osm experience
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Jul 30, 2020
                Updated by [email protected]
                How many days it will take to reflect amount in account please
                Aug 02, 2020
                Updated by [email protected]
                Plzz sir/mam take any strict action against them by which they processed my amount as early as possible really i need money urgently please
                This mail which is provided by amazon with refund refrence no.

                Refund not initiate in account till 9 days - Comment #3711660 - Image #0
                How many more days it will take to reflect amount in my account for my own money i am taking that much stress please sir/mam help
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                  G
                  govindsingh0235
                  Jul 29, 2020
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                  Address: civil line dharamshala distict kangra tehsil dharamshala pin 176215 (h.p)

                  I have purchase a phone from amazon and i pay 10199 rs from my punjab national bank debit card after some time due to some reason i cancel my order and amazon refund my amount in 3 to 5 working days. But after 7 days no amount will add in my account so i call amazon customer care and tell about my problem then he say they refund my amount on 21/07/2020. Then i call punjab national bank customer care they tell me no amount will be sent from amazon to your account. But amazon customer care send refund reference number to me. Kindly help me for this problem.
                  Date of incident-20/07/2020
                  Client number-[protected] or [protected]
                  Refund amount from amazon
                  +2 photos
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                    A
                    Ayush mn
                    Jul 29, 2020
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                    Refund

                    In case you do not receive the refund by the expected credit date, please contact the bank's customer care and mention the below rrn (Refund reference number).
                    Amount added to
                    Punjab national bank *4701₹1459
                    Order id[protected]
                    [protected]
                    Rrn75503720209041182235325...
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                    S
                    subho256
                    from Noida, Uttar Pradesh
                    Jul 29, 2020
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                    Name:abhijeet kumar saha

                    A/c:[protected]

                    Reference no:75503720200041013388896

                    Refund amount:999

                    Actual transaction date:13/07/2020

                    Mob no:[protected]
                    I have purchased mi trimmer of ₹999 from amazon.in on 13/07/2020 but unfortunately it was cancelled by amazon seller after 2 days but amazon initiated refund to pnb on 18/07/2020 but pnb did not credited the refund amount to my bank. As i talked to customer care of pnb he said that bank didn't receive any type of transaction. It is very unfortunate for me that why pnb didn't created my refund till now please solve my issue and refund my amount as soon as possible.
                    +2 photos
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Aug 11, 2020
                    Updated by subho256
                    RBI Has solved my problem at 4/8/2020 with 4 hours of complain.
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                      S
                      Jul 28, 2020
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                      Address: India

                      I did not get the refund for my cancelled order in Amazon.

                      My account no.-[protected]
                      ifsc no-0054000
                      Debit card no-[protected]

                      I got the following mail from Amazon-

                      This is to confirm that refund for amount 1299.0000 has been successfully processed on[protected] and the amount should reflect in your account by now.

                      Refund Reference # 75503720201041034647550

                      Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        D
                        dipanjande
                        Jul 28, 2020
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                        Address: kolkata

                        I have bought two products from amazon india mobile app 12500 on 15.07.20 and 15500 on 17.07.20 with my pnb debit card.after cancellation they have initiated the refund on the same days respectively. they have provided me two refund ref no 75503720200041013033047 (order id[protected] of rs 15500) and 85215220198028739495215 (order id[protected] of 12500).i called and mailed amazon and they everytime assured me that refund was initiated and should reflect in your ac within 4-5 business days.

                        i called pnb customer care helpline several times they are saying that they could not locate the refund, ans of the mail from their end was same.
                        they even denied to lodge a complaint from their end.
                        after that i have lodged a complaint on cgrms portal pnb on 28-07-20 And service no given to me CW[protected].

                        my money was stuck somewhere for about 15 days and i have became a shuttle cock between punjb national bank nd amazon india.
                        +3 photos
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          A
                          Anshika Bhandari
                          Jul 27, 2020
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                          Address: 2000-A adarsh nagar near nirankari bawan naya gaon

                          Amazon refunded my refund amount but doesn't show in my transaction. The refund process initiate 19/7/2020 and the expected credited date is 24/7/2020 but till now it's doesn't credited my amount of 12927
                          Refund reference #75503720202041049367524
                          75503720202041049468223
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                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            D
                            DDeepender sharma
                            Jul 27, 2020
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                            Website: pnbibanking.in/home.html

                            I made a payment on 16th July 2020 from my PNB DEBIT CARD. I had Cancel the order the order on same day. My refund has not yet processed. Amazon is saying they have processed the same & have also provided Refund Reference number 75503720199040989742667.BUT as on[protected], I have not received any refund.PNB customer care is the worst. They don't even provide complete information just disconnect the call during the conversation
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Jul 28, 2020
                            Updated by DDeepender sharma
                            HOW is this resolved ? ...i haven't any refund
                            Jul 28, 2020
                            Updated by DDeepender sharma
                            haven't received any refund
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                              Ayush mn
                              Jul 27, 2020
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                              In case you do not receive the refund by the expected credit date, please contact the bank's customer care and mention the below rrn (Refund reference number).
                              Order id[protected]
                              Rrn75503720190040817115861
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Jul 27, 2020
                              Updated by Ayush mn
                              This statement is given by Amazon
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                                C
                                Chinmoy review
                                Jul 27, 2020
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                                Address: Punjab nationa bank ,Srirampur branch,tamluk purba medinipur,west bengal

                                I have returned a product to amazon they refund initiated, reference no75503720203041068326087. But bank ignore it. The bank customer executive says they have not received such reference no. So how can i get my refund
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  F
                                  Fahim@23
                                  Jul 26, 2020
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                                  Address: A25/46 SALEMPURA KOILABAZAR

                                  Amazon give me a my refund ammount but my banc is not created my refund ammount why my refund ammount is 272.1.0 only
                                  +1 photos
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Jul 26, 2020
                                  Updated by Fahim@23
                                  Please show why not my adding refund ammount
                                  Jul 26, 2020
                                  Updated by Fahim@23
                                  Why not add this ammount

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                                    P
                                    Pankaj kumar singh007
                                    Jul 26, 2020
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                                    Address: PUNJAB NATIONAL BANK , BAZPUR

                                    The bank is unable to locate the refund with the reference number provided,
                                    'refund reference # 75503720199040989879659
                                    . At that time, they will see a pending refund and will follow the path back to locate the refund. Amazon is showing refund processed on 17/07/2020 but bank is disagreeing to their own reference number and not refunding my amount of rs 2649.00 in my account no [protected]
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    There are persons on this website who seek your information and one of your user tried to do fraud by contacting me through my mobile no provided in my complaint and asked me to give my account information he told me to download TeamViewer app and controlled my mobile screen also made a fake google pay account using my mobile number which after verifying i found out of a bhimsen adding the screenshots of hi conversation reported this fake scam caller who disguised himself being a person from rbi

                                    payment not received refund not processed - Comment #3710697 - Image #0
                                    payment not received refund not processed - Comment #3710697 - Image #1
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                                      N
                                      Nav2528
                                      from Patiala, Punjab
                                      Jul 26, 2020
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                                      Address: Bsf campus Paloura, Jammu

                                      I have not been received/ reflected my refund amount of 561 in my account after 10 days of refund initiation by e commerce websit. My refund reference number is 75503720202041046746852.
                                      +1 photos
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