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Punjab National Bank [PNB] Complaints & Reviews

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1.1
Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 9

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S
Singh Abhilasha
from Varanasi, Uttar Pradesh
Jul 22, 2022
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Respected Sir/mam

I am an account holder of Bharatpur branch. My account number is [protected]. On date 01/07/2022 an amount 254 was debited from my account for the payment of online shopping from Flipkart. The mode of payment used was Debit Card. The online shopping process was successful.

The order has been cancelled on date 08/07/2022 and a refund has been initiated by Flipkart. The refund transaction details, as provided by Flipkart, given below:

Refund Processing Date-08/07/2022
Refund Amount-254
Refund Reference Number-30005421902182092333363

I have not yet received the refund amount in my bank account. Kindly do the needful.

Yours faithfully,

Name- Abhilasha Singh
+1 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    S
    Sahil nain
    Jul 21, 2022
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    Hello sir,
    I am not a PNB user
    I am Paytm Payments Bank user and my bank account has been blocked “ because of PNB “
    On 25/08/2020 i have recieved an amount of INR 100 from my friend’s PNB account with Txn id[protected] and after that my paytm bank account has been blocked. And paytm is asking for your permission to unblock my account. They registered this Txn as a fraud transaction and asking for ‘ written approval’ from you. So please help me sir I have funds in my account. You have to send them mail. Please help me. I have tried too much to unblock my account. I have sent you the chat screenshot with paytm on twitter.
    +1 photos
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      B
      Bsr123
      Jul 20, 2022
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      I have made a transaction amounting Rs.10000 on 15 July 2022 and amount got debited from my account yet not credited to merchant please resolve this issue as soon as possible
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Jul 20, 2022
      Updated by Bsr123       My account no is [protected]
      Email id: sowji.[protected]@gmail.com
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        R
        Rajendran Niar
        Jul 15, 2022
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        Address: Jio mobiles

        Dear Sir,

        I tried to recharge my friend's Jio mobile Number on 17 May 2022 for Rs.666 through my Jio No. [protected] and the phone does not recharged and money is not backed. The Customer Care executive of Jio says that to raise a chargeback request with bank. Already informed to the bank customer care about this vide complaint No.[protected], but no response received.

        Rajendran Nair
        [protected]

        A/c No.[protected]
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          V
          Vinod1905
          Jul 15, 2022
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          I had got refund of Rs. 1185.24 on 20.02.2022, Rs. 2015.80 on 20.02.2022 and Rs. 2368.52 on 02.03.2022 through amazon refund reference id[protected] but the amount had yet not been credited to my account even after persuasion with your bank through emails.
          The amount was refunded through amazon pay upi as it was the original payment mode. Whenever i call to amazon they say contact your bank and when i contact my bank they say contact amazon.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          View replies
          Same happened with me, they keep blaming each other and fool the customer.
          This happened with me while i was purchasing a domain from Dodaddy website, due to transaction failure i didn't complete order but PNB deducted my money.
          I waiting for refund for last 2+ years, i do not receive any refund, also they customer care is useless and make you feel helpless.
          These are digital thieves in the name of the bank.
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            M
            moinbadshah
            from Amroha, Uttar Pradesh
            Jul 12, 2022
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            Address: Vill. Budhanpur district Amroha Uttar Pradesh

            There is a major problem of lunch break hours in this branch of prathma u.p gramin bank.
            They usually takes 2 hours for lunch with there whole staff.
            I m standing here for more then an hour's just to update my passbook but they are on lunch with their whole staff.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              M
              Md Atahar hussain Abdul Kuddus Ansari
              from Nagpur, Maharashtra
              Jul 11, 2022
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              Address: Nari road Kampti teka naka

              Paytm se setranjaction feal ho gaya tha fir bhi
              A/C balance Cute gaya tha

              t
              +1 photos
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Jul 11, 2022
              Updated by Md Atahar hussain Abdul Kuddus Ansari               Paytm se tranjaction feal ho gaya tha fir bhi balance cut gaya Mera balance refund kiya jaye
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                J
                Jitun@7852
                Jul 11, 2022
                Jun 3, 2023
                This thread was updated on Jun 3, 2023
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                Address: Pinchuli, Taratarini chaka , ganjam ,odisha

                Shortfal rec ach & shortfal rec -sms chrg
                Why debit money from my account ?
                This Rs:- 295 And Rs:-6 debited from my onw PNB Bank account ?
                +2 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Jul 11, 2022
                Updated by Jitun@7852                 Why debited amount in my account ?
                View replies
                Recharge has been deducted from my account again, should I close the account?

                Shortfal rec ach - Comment #4107979 - Image #0
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                  A
                  Archana Yuvaraj
                  from Ambur, Tamil Nadu
                  Jul 10, 2022
                  Resolved
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                  Resolved

                  My RRN for Refund Id: rfnd_JqMNKDn06gZu0R

                  It is provided from TCNS

                  Payment Amount: 679
                  Payment Id: pay_JjMRCWXjLMTNHA

                  The refund amount is not credited yet. Kindly please check this. It is so frustating.
                  Dec 29, 2022
                  Complaint marked as Resolved 
                  It is resolved
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    J
                    Jadunath Saren
                    Jul 10, 2022
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                    Address: Salboni, bulan pur
                    Website: Google

                    Plzz sir mera account jo us account block and freeze hogaya sir keyse unblock karta hai mere ko pata nahi us account me balance bi hai utna nahi pataa emergency me 😭😭😭 sir plz unblock kardi jiye na regester mobile number [protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Jul 10, 2022
                    Updated by Jadunath Saren                     Plzz sir mera account thik karwa doo yaar 😭😭
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                      R
                      Rahhull
                      from Patna, Bihar
                      Jul 9, 2022
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                      Refunded from Amazon but not shown in my bank account

                      RRN:-[protected]

                      Please track this and provide me the resolution
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Jul 09, 2022
                      Updated by Rahhull                       Refundded by Amazon but amount not shown in my bank account

                      RRN[protected]

                      Please check
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                        A
                        arin007
                        Jul 8, 2022
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                        I have ordered a prepaid product from amazon on 02/07/2022 and I have also cancelled the product on that day. The product price is rs 23099 and the ordered id is #[protected]. Amazon initiated the refund amount on 03/07/2022 but my refund has been still not credit in my bank account.
                        Here is the reference id -[protected].
                        please resolve my issue as early as possible.

                        My [protected]@gmail.com
                        Phone Number-[protected]
                        +2 photos
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                          D
                          Digitalbanla
                          from Purulia, West Bengal
                          Jul 8, 2022
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                          Address: VILL- KUMARDIH, P.O.- KASHIDIH, P.S.- MANBAZAR, DIST.- PURULIA, PIN-723131, W.B., MOBILE NO-9547575580

                          Sir, I am Subal Chandra Mahato a customer of PUNJAB NATIONAL BANK having a/c[protected]. I have done an AEPS transaction on 7th June 2022 at 12.49 of Rs 1000 TRANSACTION ID-[protected] which was successful. Another AEPS transaction on same date at 1.30 pm of Rs 7300 has been debited from my account having TRANSACTION ID-[protected] which was not created by me and also on a same date two aeps transaction is impossible. Sir, I request you to please take necessory steps for return my money back to my account.
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                            P
                            Panneerselvam X Jayaraman
                            Jul 8, 2022
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                            Address: Medavakkam

                            I had a housing loan with PNB (Medavakkam Branch) from Aug 2018 to Apr 2022, repaid all my loan dues on time and closed my housing loan in Apr 2022 successfully.

                            For investment purposes, approached a financial institution recently, they came back and told that I had delayed payment records against my earlier housing loan with PNB and it's reflecting on my CIBIL report.

                            ECS payment is enabled for the monthly EMI Payments and it's executed 5th day of every month in the last 4 years without any delay from my end. Really shocked to see delayed payments reflecting on my CIBIL report.

                            I called up the bank and asked for the clarification there is no proper response. I sent an email to the bank but there is no reply. Hence am logging the complaint request here against PNB to get their attention to rectify this issue in CIBIL because of their mistake my credit score impacted.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              A
                              arin007
                              Jul 7, 2022
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                              I have ordered a prepaid product from amazon on 02/07/2022 and I have also cancelled the product on that day. The product price is rs 23099 and the ordered id is #[protected]. Amazon initiated the refund amount on 03/07/2022 but my refund has been still not credit in my bank account.
                              Here is the reference id -[protected].
                              please resolve my issue.
                              +2 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                L
                                Luqmaan Gani
                                Jul 5, 2022
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                                Resolved

                                IMPS transaction debited but not credited to the recipient

                                Respected Sir/Mam,
                                My name is Luqmaan Gani, bearing account number [protected]. On 1st July I made an IMPS transaction of 91500 Rs from my account and the transaction status was showing SUSPECT and on 2nd July I got a SMS mentioning the amount has been debited from my account and came into my statement, Its been 5 days now and the amount has not been credited to the recipients account till now. At the time on initiating the transaction...
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                                S
                                Subha Parida
                                Jul 5, 2022
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                                Please unlock my 240 lien balance. My user I'D- JZQ009414
                                Subrata Parida
                                Rahama
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  O
                                  OP_FAIZAN.
                                  Jul 3, 2022
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                                  Sir, Hmne PNB Bank Branch bijnor se Paise daale the iss account mein [protected] Branch Budhlada mein but Abhi tak nhi aay paise Daale hue 1din ho gye Aap hamari help kriye kuch. Thanks.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    D
                                    DeepakAnan
                                    Jul 3, 2022
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                                    Hi Team,

                                    Hope you are well!

                                    This is regards to my complaint of balance not updating in my account and rest balance deducting automatically. I have tried reaching you guys via your toll free number but your number is not contacting me to customer service, if they are connecting I am not getting any revert from you guys.

                                    Is this the way how you deal with your customers by making them regret to have account in your bank.

                                    I need my money back asap and without any excuse.

                                    Also i want to discuss this scenario with someone and i need you guys to call me.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      A
                                      Aditya Vishvkarma
                                      from Agra, Uttar Pradesh
                                      Jul 2, 2022
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                                      Address: Talheri Buzarg, Deoband

                                      I have visited ATM on 01/07/2022 located at both Deoband and Talheri Burzag. I have entered amount 20, 000 for withdrawn. I don't received any amount but I got message on my mobile that 20, 000 is withdrawn from my account. Please go through below details and revert my amount in my account as soon as possible. Please solve my issue urgent its need Check my problem in my account and refund my balance in my account.

                                      My account No. - [protected]
                                      Name - Amit Kumar
                                      Branch - Talheri Buzarg
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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