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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 92

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R
Rem07
Mar 20, 2020
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Address: Kollam, Kerala, 691021

I ordered amazon pay gift card worth rs. 1000 from amazon.in on 9th march 2020 and successfully cancelled the product on 11th march. Amazon team gave me the reference number #[protected] to get status from pnb. I contacted pnb kollam branch for assistance. But they didn't help me. Now i don't know what to do. Please help me to get refunded amount as soon as possible..
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
I purses Samsung Original Level U Bluetooth from Amazon.
I return product to amazon because product was damage, my money rs2490 should be refund but till now my money not credit in my PNB Account thru UPI.
after that i call to amazon customer care and they give me a referance no [protected]
prinsandu's reply, Mar 20, 2020
I purses Samsung Original Level U Bluetooth from Amazon 27-02-2020.
I return product to amazon because product was damage, my money rs2490 should be refund but till now my money not credit in my PNB Account thru UPI.
after that i call to amazon customer care and they give me a referance no 6313736665 and after that i call to pnb customer care and they say to me no any information about this refrance no.
Sir please help me...
Amazon Account ID no is [protected] &
my mobile no is [protected]
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    Mansi BiSht
    Mar 17, 2020
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    Address: 841SP, sector21E ,Yadav villa, near police mess, Gurugram , Haryana, 122016

    I have ordered a product from amazon and i have done prepayment of that product and suddenly i cancelled the order. So amazon issued my refund of 485 and 160 for sending another defective product. This product irritated my skin so i contacted customer care of amazon they issued the refund of 160 which is the actual cost of the product. These amounts should be reflected by today but i have checked my account it's not showing in my account. It's been more than a week. This same thing happened last year also which had a amount of 470 something but i didn't compained. But it happened again that's why i filed complain. Amazon have already issued the refund as i got the text of these issued amounts but didn't received the issued amounts
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      guruvayu
      from Mumbai, Maharashtra
      Mar 16, 2020
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      Address: 400088
      Website: etc2.ventureinfotek.com:8443/pnbnetc

      I applied for pnb fatag in december 2019 after paying the required fee and i received a message on 8th jan2020 my applicationis app0125912 has been approved and tag id ending5418 has beenassigned and registredaganist my vehicle no mh03bh0571. I have not received the tag till date. I made complaints on 1st feb and27th feb, complaint nos cp08717 and cp09811 respectively.
      Helpline is not able to resolve and i made a complaint on pnb mail id
      Since my vehicle is already assigned a tag i am not able to approach any other source to get a new one.
      Pl help to resolve the issue
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        Rjvir
        Mar 15, 2020
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        Address: New Delhi, Delhi

        I have diposited atpar pnb cheque no. 416070 dated 20/02/2020 for ₹ 10, 000/- from shashi bala a/c no. [protected].in sbi afs tughlaqabad new delhi on 20/02/2020. Where sbi scanned and sent further for pnb clearance, where said cheque was dishonoured "reason 52-no such account" for this i was panelized by sbi for ₹ 177/-
        Rajvir singh [protected]
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          Abhishek Saxena1
          Mar 15, 2020
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          Address: Ghaziabad, Ghaziabad, Uttar Pradesh, 20104

          I dr. Abhishek saxena, had a savings account in punjab national bank, kaushambi (Ghaziabad, up) i. E. [protected], availed a term loan from branch in the year 2011, sanctioned amount was 9, 68, 000 rupees but i opted for only 6, 05, 000 rupees, loan account no. 300000je00300863 which was closed by me in march 2019, i had deposited full and final payment as per the date and hence the loan was closed and also i obtained a loan closure for the same. Than in december 2019 i applied for a credit card in a private bank, they checked my cibil and told me that 2 (Two) loans of mine from pnb are still active and amount of 39000 and 48000 are still outstanding from more than a year and a result of which my cibil has hit hard to a low of around 550 hence they cannot provide me the card. Whereas i have only this above mentioned account in pnb and only a single above mentioned loan was taken by me by pnb.

          Problem here is not card, problem is from where these two loans came, i went in december to the branch told the whole thing to loan manager of the branch, she searched it in the system, nothing like that showed up then she assured me that she will get it done with discussion with branch manager so she asked for week or ten days time. But after a month in january when i checked my cibil for the same, the problem is not yet resolved. Near about a month time i again visited to the same official in the branch, she again assured me that she will get it done, as its a technical issue, some technical team has to put on it and she will get it done. I was ok with the kind of confidence she showed but again february gone and march progresses the issue is still persist.

          I would like to request to get my problem to be addressed and resolved as soon as possible, already its been an year that i have clear the dues, then how can two loans from the same organisation still stands active if there is no history of such cases in the bank system.

          I am attaching the loan closure and noc obtained from bank.

          Kindly look into the matter and do the needful.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Hello please reissue my new debit card
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            D
            Deepak Morwal
            from Powai, Maharashtra
            Mar 14, 2020
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            Sir, i had applied for pnb fastag in the month of november 2019. My fastag id had been generated on 24 december 2019. But i have not received fastag sticker till today dated 14 march 2020. After many emails, calls to pnb fastag customer care, no fruitful response. I am feeling myself cheated. Now, i want refund of rs 400 paid for pnb fastag.
            My fastag reference number is a11478
            Please try to resolve my complaint
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              irishab
              Mar 14, 2020
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              I have returned a tshirt ordered from amazon.in and they have generated my refund on 3/3/2020 with refund reference number[protected] but the amount of ₹419 hasn’t been credited to my bank account no. [protected] even after 10 business days. Pnb’s customer care is saying they cannot check the status of refund reference number and can only check account balance. Amazon’s customer care is suggesting to charge a dispute form against pnb as they have done their part and for confirmation they have provided the reference number for refund of ₹419.00.
              Please process my refund through this reference number[protected]
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                S
                sandesh
                from Pune, Maharashtra
                Mar 13, 2020
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                Address: Baner, Pune, Maharashtra, 411045

                No response from [protected]@pnb.co.in and the customer care on toll free helpline only registers the complaints but no satisfactory response yet.

                Complaint numbers: cp08904 and cp09293
                Application number: a20590
                Account number: [protected]
                Application date: 11-dec-2019
                Tag issue date: 08-jan-2020
                Tag id: [protected]
                Applicant name: shubhada anup gandhi
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  irishab
                  Mar 12, 2020
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                  I have returned a tshirt ordered from amazon.in and they have generated my refund on 3/3/2020 with refund reference number[protected] but the amount of ₹419 hasn’t been credited to my bank account even after 10 business days. Pnb’s customer care is saying they cannot check the status of refund reference number and can only check account balance. Amazon’s customer care is suggesting to charge a dispute form against pnb as they have done their part and for confirmation they have provided the reference number for refund of ₹419.00.
                  Please process my refund through this reference number[protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    A
                    Abhinandan Khanna
                    from New Delhi, Delhi
                    Mar 10, 2020
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                    Address: House No. 1148, Milap Nagar Near Manav Chowk, Ambala City, 134003

                    A refund amount of rs. 3234/- was initiated by payu money on 02/03/2020. Merchant name is hmt limited. The refund still not received in my account. Payment id[protected]. I have confirmed from the vendor. They have told me that they have processed the amount but bank is not processing further. It has been a regular issue with pnb now. Please solve the issue.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      mishi vyas
                      Mar 9, 2020
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                      I made a payment of rs.7000 from phonepe app on 08/03/2020. The amount was debited immediately but not credited to the receiver's bank. The transaction id is p2003081110089698461425. I checked with the customer care of phonepe and according to them the money was successfully credited.
                      I would like to request a charge back request against the debited amount in order to have the amount refunded
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Today[protected] at 12.43 i went to ICICI ATM which is located in KOCHI REFINERY COMPOUND and withdrew an amount of 10000 AND 9000 I GET 1000 only but the next transaction 9000 cash was not dispensed from the atm and the account is debited with the same but i am unable to receive the amount.
                      Account no- [protected]
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                        R
                        Robinthaska
                        Mar 9, 2020
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                        Resolved

                        Address: 66, main chowk, 136129
                        Website: Flipkart

                        .
                        Hi sir / mam sir maise flipkart ki taraf se watch purchase kiya tha jo ki maine payment karne ke baad cancel kar diya flipkart ne uska refund amout ( ₹200 )30/01/2020 ko kar diya jo 11/01/2020 tak account main credit hona tha But kuch network ki problem ke karan account main nahi aa paya Maine flipkart walo se baat ki to unhone charge dispute form fill karna ko kaha maine bank ke customer care and PNB branch me concect kiya to unhone mana kar diya flipkart walo ne mujhe Refund reference number : 5802998752886159504069 diya ha
                        Please help me
                        Mar 12, 2020
                        Complaint marked as Resolved 
                        Refund is done on 11/03/2020 Thank you very much
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        I am having my pension account number [protected]. Defence Pension. I am unable to download my pension slip past 3 months. Kindly help me.
                        My payment of rs 100 is deducted but not paid till 20 days are gone till this ammount is not reflect back in my account
                        I have applied online for FASTAG through PNBFASTAG vide Ref ID No.24498 dated-27/12/2019
                        Amount of Rs.405.66 was debited to my SF account.
                        but till date fastag has not been delivered.
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                          D
                          DeeptiMandsaur
                          Mar 5, 2020
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                          ppf

                          Address: Punjab National Bank, Borivali West, Mumbai City, Maharashtra, 4601003

                          My ppf account is with borivali west branch mumbai.
                          Recently i updated the nominee details.
                          The nominee details updated are incorrect.
                          In my internet banking view it shows my husband's name twice.
                          I have already submitted written application twice in the branch but still it is not updated correctly. I also shared the screenshots of the forms which i submitted when i updated the nominee details.
                          Can someone...
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                          amankr1619
                          Mar 3, 2020
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                          Address: Nagpur, Maharashtra, 440006

                          I am a student of indian institute of information technology, nagpur and applied for loan 8 months ago, here in nagpur. But i am currently living in jharkhand and originally from bihar.
                          So the problem is with the new educational loan rules that we can't get educational loan from other cities.
                          I tried applying for pnb pratibha loan 3 times in this duration and everytime they rejected my loan application here in nagpur. I tried applying at my home city in ramgarh, jharkhand. But there they said that they won't give me a loan greater than 7.5 lakhs, without collateral. My college comes under pnb pratibha list of colleges and it is clearly mentioned that we can get a loan upto 15 lakhs without collateral.
                          So the problem is i am not getting my educational loan from the place i am studying for 8 months, and also i am not getting my loan from my home city.
                          So where should i go and where should i apply. I have wasted too much time and effort here which is ruining my studies too, so please help me with the issue.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          उक्त स्पीड पोस्ट दिनाक[protected] EQ[protected]IN को बुकिंग की गई जो आज दिनांक तक मिली नहीं है आप अनुरोध है कि उक्त पत्ता पर भिजवाए
                          Prakash Singh sisodiya
                          Co Punjab national Bank
                          Zonal audit office
                          Nehru place tonk road
                          Jaipur 302015
                          Mobile number [protected]
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                            Prem Kumar Pal
                            Feb 20, 2020
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                            Address: H.No.234, G-Block, Govindpuram,, Ghaziabad, Uttar Pradesh, 201013

                            I have a saving bank account with your bank. I have applied for a pnb fastag online from your pinjab national bank's website. After completing all the formalities, a20667 reference number was sent to me on 24th december, 2019. Further they intimated to me that my application no. App0127518 for punjab national bank fastag has been approved. Tag id ending with 5358 has been assigned and registered against my vehicle rc no. K0972896 on 8th january, 2020.
                            When i tried to open my fastag account using myfasgtag application, i am getting the message "connection error". Screen shot of "connection error" is enclosed herewith.
                            Please do help so that i may be in a position to login in my fastag account.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              thisispnkj
                              Feb 16, 2020
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                              There was a transaction of rs.36000 from my bank account which i did not make. I received an otp of rs.36k txn on amazon and i didn't share the otp with anyone. The amount got debited from my bank account and i reported immediately to the pnb bank but still i've not received any update or refund from the bank. I request pnb to look into the matter and refund the amount.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                gsrinivas1402
                                Feb 11, 2020
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                                Dear sir/ madam,

                                I have applied for pnb fastag on[protected]. My reference no. A20373 and application no. App0125731.

                                I have received an sms that fastag has been assigned and registered against vehicle no. Ap09cs4154 on 14.12.2019. Fastag id: [protected]

                                As i have not received fastag till date (Even after lapse of 14 working days as promised), i have contacted customer care. To my surprise, i learnt that, yet fastag has not been dispatched.

                                I could not understand where lies the problem in supplying fastag even after almost 60 days of raising the application, that too from a reputed organisation. Never expected such delay from a nationalised bank.

                                As it is now mandatory to use fastag, please do the needful to supply the fastag at the earliest.
                                — g srinivas
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Sir..i order a earphone from the flipkart but my refund is not completed by..bank so please take an action.
                                My acc. No. [protected]
                                ifsc code Punb0641200
                                My NEFT id is[protected]GN00297
                                Refund id is[protected]
                                My fast was approved 13jan2020 i cant get mt fast yet i am facing so much problem i am traving daily kanpur to lucknow.
                                Application no. App0156252
                                vehcile no. Up78dl o555
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                                  S
                                  Shivani Gupt
                                  Feb 10, 2020
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                                  irctc refund not reflected in my bank account

                                  I had booked two tickets from irctc through debit card. But due to some reasons i had to cancel the tickets. Irctc says that they have processed and refunded the money to my account so i should contact with my bank and file charge dispute form. I had contacted the bank but they say they do not know about refund reference number or charge dispute. Please do the needy and refund my money immediately. My account details are as follows:
                                  br...
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                                  Manohargee Manohar
                                  Feb 7, 2020
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                                  Address: 45 Kurinji street, Dindigul Road, Cholan Nagar, Tiruchirappalli 62009, Tamil Nadu, Tiruchirappalli, Tamil Nadu, 620009

                                  I applied for fastag online through punjab national bank on 17/01/2020. I got intimation that my id has been created. But till date i have not received the fastag sticker. Here below i have given the details. I have attached the photocopy of my profile as registered on the netc web portal through pnb.

                                  Vehicle registration no. Tn45ab3963
                                  Application no. App0190561
                                  Date of application: 17.01.2020
                                  Tag id: [protected]
                                  Status: active
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Dear i request for new cheque book before four day but till date cheque book not at this time cheque is argent for me.
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                                    Akash459
                                    from Machhlishahr, Uttar Pradesh
                                    Feb 7, 2020
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                                    Address: Jhansi, Uttar Pradesh, 284128

                                    Hii,

                                    My name is akash. I have ordered fastag from punjab national bank website on 19th december 2019 for my grand father with name - mr. Amar singh. The application reference number is a22622 and ipg reference number is 28695694. We have still not received the fastag till date. The customer care service is pathetic and portrays an unresponsive behaviour for the complaints filed with them. Please resolve the issue as soon as possible.

                                    Regards
                                    Akash kumar
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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