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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 95

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L
Laxmikanta Pradhan
from Bhubaneshwar, Odisha
Dec 21, 2019
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Address: Khordha, Odisha

Sir, my term deposit matured on 23/11/2019, but till date money was freeze, not able to renew or transferd for another fd in other bank. I submitt application. Today they gave me simple interest for 27 days. But in fd it was mentioned in their data it unlimited renewal.
I dont understand the calculation.
It bank transfer on maturity date, i would have done another fd. Why consumer loose these money for these period
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    S
    sandeep kumar 9801832817
    from Patna, Bihar
    Dec 21, 2019
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    Address: bcet, durgapur, 801301

    Hello sir, i have a saving account with punjab national bank, ekangarsarai, nalanada. Branch name - pnb, ekangarsarai. A/c - [protected]
    Account holder name - amit ranjan.

    The incident occured without my notice via three fake upi trnasactions.
    Witb ref no.[protected],[protected],[protected].

    All these trnasactions are fraud transaction which has niether been asked or notified to me. I wud like to report misuse o[censored]pi transaction associated with following three mobile numbers fraud numbers and name
    [protected] habibur rahama
    [protected] ajit haoladar
    [protected] rahima bibi

    There has beem 3 seperate fraud transaction on my acccount via upi. My upi id is [protected]@ybl. I want to bring this fraud to notice of all the concerned authorities involved so as too some resolution can be made suck mishaps can be avoided on the bigger side for other cuatomers.. The thing that amazes me is the guys who flushed my account knew how much balance i had in that account. And precisely took out last amount of 3600. I did inform the issue to pnb branch manager. Pnb cuatomer care. The said to talk to upi customer care. On calling upi customer care they said ask the bank authorities. Me being a normal person have exhaused all my resources for the inquiry and resolution of this frauds..

    I would like to please take action on above mentioned upi transaction ids and phone number associted with fraud transaction.

    For any further questions i can be reached at [protected], [protected]@gmail.com
    +3 photos
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      D
      Deepak Khajuria
      from Noida, Uttar Pradesh
      Dec 20, 2019
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      Address: New Delhi, Delhi, 110031

      Dear sir/mam,

      Have applied on dt. 25/11/2019 still not received
      Fastag also status is stuck in new entry status i
      Have done the payment talked to customer care no.: [protected]
      Service 2-3 times they said i will get it in 7 working
      Days next time they told me u will get fastag
      In 14 working days now i am not even able to
      Connect to customer service...

      Ref no. : a11521
      Deepak kumar dogra
      Ph.: [protected]
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      I ordered my shoe on 14 dec. And then cancel but i don't get my refund back. Amazon says we transferred your money to bank but i don't receive any money. And they gave refund reference number

      pnb fastag — still not received fastag - Comment #3613132 - Image #0
      Pawan Ayaan's reply, Dec 23, 2019
      Don't receive refund
      दोनों पॉलिसी नंबर कैसे पत्ता करे, जब् किं sbi बैंक के वेबसाइड पर् दोनों पॉलिसी download होती हैं, और national इन्शुरन्स किं वेबसाइट पर् बैंक सेलेक्ट में pnb का नाम नही है। बाकी सभी बैंको के नाम आते है। कृपया मागदर्शन करे।
      Gopal Kawle's reply, Dec 17, 2019
      Policy reqaerd
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        A
        Archit Thakur
        from Mumbai, Maharashtra
        Dec 19, 2019
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        Staff account by email (Vt6142) dec 18, 2019 12:14:10 pm
        Dear archit,

        Thank you for contacting myntra
        We would like to inform you that your refund is successfully processed into your source account. For your reference we have listed out bank reference number/s.
        As we see, refund has been processed on[protected], it will take 48 hrs in case of delay to reflect in the source account.

        Amount - rs. - 2115 - bank reference number is[protected]

        Your first 6 digit of the card number will be 0. (To be added only for payment via credit/debit card)
        For any further disputes, i would request you to kindly contact your bank customer support team. The contact details of the bank support team will be printed on the flip side of the debit/credit card issued.

        Some nationalized banks may take more time than normal to credit the amount. If your bank support team is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed' with them. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          J
          jjmdav
          from Amritsar, Punjab
          Dec 18, 2019
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          Address: Dept. of Chemistry DAV College, Amritsar, Punjab, 143001

          I have applied pnbfastag through online and made payment of 400 inr (200 for security amount +100+ 100 as the top up amount). The reference number of the application is A13650 dated 29 nov 2019
          I have uploaded signed copy of the copy of rc/aadhaar and since then there is no update.

          There is no way to contact pnb fastag guys as the customer care people say they can only check the status ehich is showing pending
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Dec 20, 2019
          Updated by jjmdav
          no response yet
          Stii pending after 20dayd
          Dec 21, 2019
          Updated by jjmdav
          No update yet
          Dec 25, 2019
          Updated by jjmdav
          No response
          I had applied for Fastag remitting Rs.400/- on 22.11.2019. My reference number is ID A10622.
          It is nearly a month but I am yet to receive fastag.
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            J
            j sai baba
            from Hyderabad, Telangana
            Dec 18, 2019
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            Address: Hyderabad, Telangana, 500009

            Fastag ref. No. A12947

            I have applied for pnb fastag on 28nov and paid rs 400 online. I have not received fastag so far.

            I called on[protected] several times. With great difficulty i could get some answers, though not very helpful. I was told it takes 14 days to get fastag. Few days back i am told that my application is under processing, and i can hope to get fastag in 3 days.

            When i log into the pnb fastag site, my application status is shown pending.

            I have also send emails on the fastag pnb mail address provided. Did not get reply.

            Kindly expedite and send fastag. I will be grateful if i receive reply to his mail.

            Thanks,

            Janjam sai baba

            Application no. App073828. Dt 28/11/2019
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              A
              anita20
              from Hyderabad, Telangana
              Dec 17, 2019
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              Address: NSIC Ltd, NSIC Bhawan, NSSH Division, Okhla Industrial Estate, near Modi Mill, New Delhi, Delhi, 110020

              On 4th of December, 2019 I made my SBI Credit card payment of Rs.7543/- via PNB Internet Banking. The amount immediately deducted from my account
              but the transaction shows as failed.
              On the same date I made my electricity bill payment of Rs.11, 292.12/- to BSES via PNB Internet Banking. The amount immediately deducted from my account
              but the transaction shows as failed.
              On 6th december, I lodged a complaint on customer care for returning back the above said both amount to me. They have given me a Complaint No.A[protected] and register my complaint.
              But even after a lapse of 13 days, I have not get back my amount from Punjab National Bank. Its a harassement to me as my amount of Rs.18, 835.12 blocked by PNB and I am not able to make the payment to SBI Card & BSES for which they have imposed penalty on me for late payment.
              I am also enclosing herewith statement of my PNB Account which shows the debited amount.
              Through this forum I am again requesting PNB to refund back my amount of Rs.18, 835.12 immediately
              +1 photos
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                8
                845Harsh
                from Indore, Madhya Pradesh
                Dec 17, 2019
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                Address: 496118

                My name is harsh nayak and i had ordered mamaearth conditioner, moisturizer and parachute hair serum of rs. Amount of 750 in amazon on 6th of december and canceled it on 8th of december due to personal reason. And on 8/12/2019
                Amazon initiated the amount to my bank but i still didn't get the money. Amazon sent this reference number[protected] &[protected] and told me to fill charge dispute form but punjab nationalbank doesn't have such policy. So
                Please kindly respond to this complaint it's very urgent. My account number is [protected]
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Dec 19, 2019
                Updated by 845Harsh
                It was not resolved yet
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                  L
                  lowkesh.sharma
                  from Kolkata, West Bengal
                  Dec 14, 2019
                  Resolved
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                  Resolved

                  Address: Howrah, West Bengal, 711204

                  Respected sir/madam,
                  My name is lowkesh kumar sharma, resident of liluah, howrah, west bengal, taken an education loan from punjab national bank, belur branch, howrah, west bengal, in the year 2009 which was amounting to rs.4, 00, 000/- for mba education from international institute of business management, new delhi, which was tribally got completed in the year 2011. But i have not got any placement from the collage because collage got shutdown after the completion of our programme and we were the last batch of that collage.
                  After the completion of mba i have struggled a lot get my 1st job but finally after struggled of 6 months i got my first job of rs. 12, 000/- per month in the mean time i went to bank branch to submit my documents of the (Final semester report), at that time bank has not shared the loan repayment plan.
                  After 2 years form 2011, i have received the letter and calls from bank that i am not paying the loan emi’s and ask me to come to branch, i went there had a talk with the branch manager he said that the your total loan outstanding approx. Amount is rs.6, 00, 000/- in total then i ask him that how it’s come so big amount at that time he said you have not paid the amount during & after the programme for 2 years that’s its come after including interest and principle, i also informed that i have not got any intimation from branch about the repayment plan that’s why i did not payed he said at time ok this is your payment plan monthly emi’s of rs.9965.25 per month.
                  I informed the bank sir i will not being possible for me to pay this much amount every month from the salary of rs. 12, 000/- it will be difficult for me but then also i have paid the installment but not on regular basis and till today i am doing it so, till[protected] i have paid the total amount to rs. 5, 27, 000. But still its showing my loan outstanding amount is rs.6, 12, 000/-. If i need to make payment of this amount more then again it will take at least 4 to 5 years more which is very much impossible for me to survive and support my 5 members of my family.
                  Also, i would like to inform you that i did not receive any subsidy on the loan amount form the government end though there were so many subsidy and loan waiver facility launched by previous and present government.
                  Sir/madam, its my humble request to you please look into the matter at the earliest because i need to support my family for their survival.
                  Dec 14, 2019
                  Complaint marked as Resolved 
                  its not resolved yet
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  I had ordered an bag from Amazon and cancelled it..I havnet yet received the refund amount. Customer care isn't providing me a proper information.fix this problem as soon as possible.
                  punjab national bank and Amazon is such worse in handling refunds.
                  Dear Sir,
                  I have a saving account in pnb bank. From My account cheque return charges charged of Rs.118/- . My account No. is:-[protected]. Cheque date 28.11.2019 and Cheque no.000004. Its Mistake of technical issue on behalf of HDFC BANK, So please waive off my charges. So, please waive off my cheque return charges.

                  waiver request for education loan - Comment #3610247 - Image #0
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                    A
                    Arul Chola
                    from Chennai, Tamil Nadu
                    Dec 12, 2019
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                    Address: salem road, 637002

                    First let me introduce myself ..my name is Periyasamy. Account no is [protected]. i have transferred the RS 25 lac through the RTGS mode on 11th December. the banker told its returned, again i did 12 th December.they provided confirmation number..once the bank working hours finished they used to say the same dialogue. where is my amount 25 lac ?. I have made more than 5 times, and visited in person. but they didnot response properly.

                    1, Really are you a banker?
                    2, Do you have sufficient money to handle the Branch?
                    3, when will you return my money?

                    i believe the management team will take appropriate action against my complaint.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    I had ordered an bag from Amazon and cancelled it..I havnet yet received the refund amount. Customer care isn't providing me a proper information.fix this problem as soon as possible.
                    punjab national bank and Amazon is such worse in handling refunds.

                    rtgs transfer takes 72 hours and infin....??????!!!!!!!! great service !!!! - Comment #3610089 - Image #0
                    rtgs transfer takes 72 hours and infin....??????!!!!!!!! great service !!!! - Comment #3610089 - Image #1
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                      D
                      D k sharma29
                      from Delhi, Delhi
                      Dec 12, 2019
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                      Address: DWARKA DEKHI, New Delhi, Delhi

                      I applied for fast tag on 18/11/19 so that I do not face any problems at toll plazas,
                      but because of very poor and inefficient services I had not received my fast tag till date.I am enclosing copies of Receipt and various mails sent to them
                      It is really shocking that since 3.12.19 I am taking the matter with them and they are just sleeping over it

                      D K sharma
                      Ph No [protected]
                      +4 photos
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      My refund of Amazon not credited in my account reference number is[protected]
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                        K
                        krishan kumar
                        from Kolkata, West Bengal
                        Dec 10, 2019
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                        Address: Agra, Uttar Pradesh, 283125

                        Hello Sir,

                        My KCC Punjab National bank shamsabad agra(UP) loan a/c was [protected], I have cleared my loan on 31st Oct 2019 .PNB bank offered me for lump sum amount for closing KCC Account same I deposited amount .Now bank officer are misleading me and said they mistake for adding interest amount .This is not fault by customer so kindly provide me NOC .My KCC account is already closed .What is going on ?.It is happening fraud with Farmer .kindly help as soon as possible.

                        While I listened this I have heart attack..if you need report I will share you.i will do fir to pnb bank.why you need amount already closed account.

                        Lokman
                        [protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          J
                          J8 Neelankarai
                          from Chennai, Tamil Nadu
                          Dec 10, 2019
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                          Address: PNB, Sudharsan Building, No.14, 3rd Floor, Whites Road, Royepettah, Chennai-14, Chennai, Tamil Nadu

                          I have given my loan preclosure petition on 20.11.2019 at pnb, royapettah branch, whites road, chennai. But, till date they have not called me and no mail has been received so far. I called over phone to above branch on 06.12.19, one of the staff told me that, there is no data in the system. After that i am daily making calls to that branch, they are not answering / responding. Iam getting irritatting because of this. One day the operator told me that, sir, i will call you after some time. But, till date i am not received any call. Worst service. Please let me know the status of my preclosure petition.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            S
                            Sushma Srivastwa
                            from Kanpur, Uttar Pradesh
                            Dec 9, 2019
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                            Address: SHIVALIK NAGAR, Haridwar, Uttarakhand, 249403

                            Company opened salary account in branch of, bhel, sec-4, haridwar.
                            I have not received green pin (Otp). I need to activate the debit card as well as net banking. I am very trouble to not received the facility till today.

                            Name : sushma kumari srivastwa
                            N-183, shivalik nagar, haridwar.
                            A/c no. : [protected]
                            Mobile no. : [protected]
                            E mail id : [protected]@gmail.com
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              S
                              shashionline88
                              from New Delhi, Delhi
                              Dec 8, 2019
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                              Address: F93, 110016
                              Website: pnb.com

                              Hi,
                              This is with regards to atm transaction on 30/10/2019 for rs. 3500.
                              The amount was never dispersed from the atm yet the account was debited.

                              A complain was already raised however it was not resolved starting the transaction was successful which it wasn't.
                              Transaction was done through hdfc bank atm in gurugram office location.

                              Pnb a/c [protected]
                              Name: riya sahu

                              A complaint or service request successfully created. Your service number is [protected] but no action taken.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Dec 18, 2019
                              Updated by shashionline88
                              They never get in touch with their customers. All puppets are sitting there and repeat the same story over and over again.
                              If you are able to help me, please suggest legal action and proceedings.
                              Dec 18, 2019
                              Updated by shashionline88
                              Please feel free to contact at [protected] for any query.

                              Regards,
                              Shashi Sahu
                              Dec 20, 2019
                              Updated by shashionline88
                              I was not expecting a scam call out of this. Is your complaint available for everyone with no security???

                              They asked for the otp to hack the account.
                              Call came from [protected].
                              Dear Customer,


                              With reference to your complaint regarding a debit placed on XXXXXX Bank account in spite of the non-dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds: 1. Submit a complaint /dispute letter with the issuing bank [ i.e XXXXXX Bank branch where you hold the account. 2. The issuing bank will then raise a chargeback dispute/query on us (HDFC BANK) seeking the disputed transaction status. 3. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your bank. Assuring you of our best services always.

                              -Manoj

                              HDFC Bank Customer Assistance
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                                V
                                Vígñésh Wàráñ
                                from Kadayanallur, Tamil Nadu
                                Dec 8, 2019
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                                Address: MUNICIPAL CHATTRAM,NETHAJI ROAD., Erode, Tamil Nadu, 638001

                                Today (07/02/2019) place: erode.
                                I went to punjab national bank (Periyar mandram branch near erode taluk office). I dont know the name of the staff but he is male staff also he is not a manager to branch.
                                I asked some details to him for one strange old lady she is uneducated thats why she need my help. That staff behaves so disrepectively with her. And it also happened to me later so i am so disappointed with this it is not a good manner. I have an savings account in pnb and myfamily members also having account in ours pnb. After this events i am mentaly so depressed.
                                It affects myself more.in our area, many peoples need this branch bank services for every month in his salary time. Please kindly take any action or otherwise it will suffers more people it also affects ours bank name also even more because of some staffs. Kindly please stop this sir, or otherwise i will do something for that because. I can. I am dam sure ready to contact police or i can handle legaly for his behavious. Again please kindly do some sir. Finally
                                Thank your sir... Jai hind.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                There have been ₹ 749 refunds from Amazon but they have not come to my account and Amazon people say they have refunded the money.

                                branch staff behaves disrespectfully. - Comment #3603731 - Image #0
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                                  J
                                  Johndoe2345
                                  from Samalkha, Haryana
                                  Dec 6, 2019
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                                  On ajio app it shows my refund should reflect in my bank account but it’s not. They have given me tracking number and have asked me to contact the bank. I ordered shoe from the app and returned them it is been more than 7-8 days since my refund was initiated on the app. I don’t know how to track my refund from pnb bank. They have given me reference id - rur[protected]
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Punjab National Bank has declined to change my name in my pension account despite documents submitted by me.
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                                    S
                                    Surinder Jolly
                                    Dec 2, 2019
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                                    Address: 67 Brownlow Road, New SouthgateLondon N11 2BJ UK, SW32RBURAM

                                    I am drawing my pension at b. O. Minto road new delhi of punjab national bank. My ppo number is [protected]. It is always credited to my savings account [protected] with them. There is no credit on 2.12.2019. The branch officials have replied, the cm is on leave upto 5th december and he will only reply when he comes. No further reasons explained. May be, he has not uploaded the life certificate correctly please advise telephone number of pension cell who credit each month; they may be able to explain
                                    Thanks
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    My money stuck in atm machine but its showing my withdraw complete

                                    non payment of pension for november 2019 due on 1.12.2019 - Comment #3602846 - Image #0
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                                      A
                                      Amrinder@37
                                      from Mumbai, Maharashtra
                                      Dec 2, 2019
                                      Resolved
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                                      Resolved

                                      Address: SST Nagar, 147001

                                      I had booked two tickets from Irctc through debit card. But Due to some reasons i had to cancel the tickets. Irctc says that they have processed and refunded the money to my account so i should contact with my bank and file charge dispute but even after seven working days money is not reflecting in my account.I had contacted the bank but they say they do not know about refund reference number or charge dispute. Please do the needy and refund my money immediately. My Account details are as follows:

                                      Account Name: Amrinder Singh
                                      Debit card last four digits:1948
                                      Account No:[protected]

                                      My tickets details areas follows:
                                      Ticket 1:
                                      PNR Number [protected]
                                      IRCTC Transaction ID [protected]
                                      Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:20-Nov-2019
                                      Refund processing date:23-Nov-2019
                                      Refund amount:1270.0
                                      Refund reference no:85215229325946697230943

                                      Ticket2:
                                      PNR Number [protected]
                                      IRCTC Transaction ID [protected]
                                      Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:14-Nov-2019
                                      Refund processing date:17-Nov-2019
                                      Refund amount:290.0
                                      Refund reference no:[protected]
                                      +2 photos
                                      Dec 9, 2019
                                      Complaint marked as Resolved 
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        Lalit kuhar
                                        from Gurgaon, Haryana
                                        Dec 2, 2019
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                                        Address: SONEPAT, 131001

                                        Dear Sir,
                                        on dt.02.11.2019 make a imps thr net banking.but Benificery not recvd Credit. already Check Bank detail & ifsc. and not return me detail is below.
                                        also talk many time biut not recvd any positive response. and our call rdefused within talk. please help
                                        A/c no.[protected]

                                        02/11/2019 1, 800.00 IMPS-OUT/[protected]/CBIN0283321/[protected]
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Dec 04, 2019
                                        Updated by Lalit kuhar
                                        DEAR SIR,

                                        TILL DATE NOT RECVD ANY RESPONSE ALSO TALK CUSTOMER CARE
                                        My reference no. Is (rfnd_DdXL3yBBbHxbeX) this but i didnt get it till now its been 2 weeks and i did got my 700 rupees refund i need it jow
                                        No otp was coming I tried many times
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