Punjab National Bank [PNB] Complaints & Reviews

Sir, i had applied for pnb fastag in the month of november 2019. My fastag id had been generated on 24 december 2019. But i have not received fastag sticker till today dated 14 march 2020. After many emails, calls to pnb fastag customer care, no fruitful response. I am feeling myself cheated. Now, i want refund of rs 400 paid for pnb fastag.
My fastag reference number is a11478
Please try to resolve my complaint

I have returned a tshirt ordered from amazon.in and they have generated my refund on 3/3/2020 with refund reference number[protected] but the amount of ₹419 hasn’t been credited to my bank account no. [protected] even after 10 business days. Pnb’s customer care is saying they cannot check the status of refund reference number and can only check account balance. Amazon’s customer care is suggesting to charge a dispute form against pnb as they have done their part and for confirmation they have provided the reference number for refund of ₹419.00.
Please process my refund through this reference number[protected]

No response from [protected]@pnb.co.in and the customer care on toll free helpline only registers the complaints but no satisfactory response yet.

Complaint numbers: cp08904 and cp09293
Application number: a20590
Account number: [protected]
Application date: 11-dec-2019
Tag issue date: 08-jan-2020
Tag id: [protected]
Applicant name: shubhada anup gandhi

I have returned a tshirt ordered from amazon.in and they have generated my refund on 3/3/2020 with refund reference number[protected] but the amount of ₹419 hasn’t been credited to my bank account even after 10 business days. Pnb’s customer care is saying they cannot check the status of refund reference number and can only check account balance. Amazon’s customer care is suggesting to charge a dispute form against pnb as they have done their part and for confirmation they have provided the reference number for refund of ₹419.00.
Please process my refund through this reference number[protected]

A refund amount of rs. 3234/- was initiated by payu money on 02/03/2020. Merchant name is hmt limited. The refund still not received in my account. Payment id[protected]. I have confirmed from the vendor. They have told me that they have processed the amount but bank is not processing further. It has been a regular issue with pnb now. Please solve the issue.

I made a payment of rs.7000 from phonepe app on 08/03/2020. The amount was debited immediately but not credited to the receiver's bank. The transaction id is p2003081110089698461425. I checked with the customer care of phonepe and according to them the money was successfully credited.
I would like to request a charge back request against the debited amount in order to have the amount refunded

.
Hi sir / mam sir maise flipkart ki taraf se watch purchase kiya tha jo ki maine payment karne ke baad cancel kar diya flipkart ne uska refund amout ( ₹200 )30/01/2020 ko kar diya jo 11/01/2020 tak account main credit hona tha But kuch network ki problem ke karan account main nahi aa paya Maine flipkart walo se baat ki to unhone charge dispute form fill karna ko kaha maine bank ke customer care and PNB branch me concect kiya to unhone mana kar diya flipkart walo ne mujhe Refund reference number : 5802998752886159504069 diya ha
Please help me

My ppf account is with borivali west branch mumbai.
Recently i updated the nominee details.
The nominee details updated are incorrect.
In my internet banking view it shows my husband's name twice.
I have already submitted written application twice in the branch but still it is not updated correctly. I also shared the screenshots of the forms which i submitted when i updated the nominee details.
Can someone help at the earliest.

Regards,
Deepti

I am a student of indian institute of information technology, nagpur and applied for loan 8 months ago, here in nagpur. But i am currently living in jharkhand and originally from bihar.
So the problem is with the new educational loan rules that we can't get educational loan from other cities.
I tried applying for pnb pratibha loan 3 times in this duration and everytime they rejected my loan application here in nagpur. I tried applying at my home city in ramgarh, jharkhand. But there they said that they won't give me a loan greater than 7.5 lakhs, without collateral. My college comes under pnb pratibha list of colleges and it is clearly mentioned that we can get a loan upto 15 lakhs without collateral.
So the problem is i am not getting my educational loan from the place i am studying for 8 months, and also i am not getting my loan from my home city.
So where should i go and where should i apply. I have wasted too much time and effort here which is ruining my studies too, so please help me with the issue.

I have a saving bank account with your bank. I have applied for a pnb fastag online from your pinjab national bank's website. After completing all the formalities, a20667 reference number was sent to me on 24th december, 2019. Further they intimated to me that my application no. App0127518 for punjab national bank fastag has been approved. Tag id ending with 5358 has been assigned and registered against my vehicle rc no. K0972896 on 8th january, 2020.
When i tried to open my fastag account using myfasgtag application, i am getting the message "connection error". Screen shot of "connection error" is enclosed herewith.
Please do help so that i may be in a position to login in my fastag account.

There was a transaction of rs.36000 from my bank account which i did not make. I received an otp of rs.36k txn on amazon and i didn't share the otp with anyone. The amount got debited from my bank account and i reported immediately to the pnb bank but still i've not received any update or refund from the bank. I request pnb to look into the matter and refund the amount.

Dear sir/ madam,

I have applied for pnb fastag on[protected]. My reference no. A20373 and application no. App0125731.

I have received an sms that fastag has been assigned and registered against vehicle no. Ap09cs4154 on 14.12.2019. Fastag id: [protected]

As i have not received fastag till date (Even after lapse of 14 working days as promised), i have contacted customer care. To my surprise, i learnt that, yet fastag has not been dispatched.

I could not understand where lies the problem in supplying fastag even after almost 60 days of raising the application, that too from a reputed organisation. Never expected such delay from a nationalised bank.

As it is now mandatory to use fastag, please do the needful to supply the fastag at the earliest.
— g srinivas

I applied for fastag online through punjab national bank on 17/01/2020. I got intimation that my id has been created. But till date i have not received the fastag sticker. Here below i have given the details. I have attached the photocopy of my profile as registered on the netc web portal through pnb.

Vehicle registration no. Tn45ab3963
Application no. App0190561
Date of application: 17.01.2020
Tag id: [protected]
Status: active

Hii,

My name is akash. I have ordered fastag from punjab national bank website on 19th december 2019 for my grand father with name - mr. Amar singh. The application reference number is a22622 and ipg reference number is 28695694. We have still not received the fastag till date. The customer care service is pathetic and portrays an unresponsive behaviour for the complaints filed with them. Please resolve the issue as soon as possible.

Regards
Akash kumar

Dear sir/ madam,

I have applied for pnb fastag on[protected]. My reference no. A20373 and application no. Aoo0125731.

I have received an sms that fastag has been assigned and registered against vehicle no. Ap09cs4154 on[protected]. Fastag id: [protected].

As i have not received fastag till date (Even after lapse of 14 working days as promised), i have contacted customer care. To my surprise, i learnt that, yet fastag has not been dispatched.

I could not understand where lies the problem in supplying fastag even after 48 days of raising the application, that too from a reputed organisation. Never expected such delay from a nationalised bank.

As it is now mandatory to use fastag, please do the needful to supply the fastag at the earliest.
— g srinivas

Dear sir,

Today morning at 7:12 i went to pnb bank atm which is located in csmt station and withdrew an amount of ₹1, 500 on 07/02/2020 but the cash was not dispensed from the atm and the account is debited with the same but i am unable to receive the amount.
So, please look into the matter asap.
Account no[protected]
Account holder name - jayshree katekar

I would like to highlight the issue i faced on 03rd february 2020 with branch manager rakesh kumar vaish of punjab nation bank, chandausi braham bazar branch distt - sambhal u. P - 244410. I visited there for correction in my father’s name. One of the working officer suggested me to submit a written request along with the adhar card and pan card copy. I submitted my application along with the required documents in the branch and requested them to provide me new passbook with the correct name as per the adhar card. The bank employee who submitted my form asked me to wait till after lunch. I got to know few of the customers, who were visiting to the branch from 4-5 days to get their passbook update as the officer who use to print the passbook was not sitting on the respected counter and was sitting on other cash counter and nobody was there for passbook update/ print.

When i enquired about availability of that officer after lunch he replied in a very rude manner “i don’t know” and nobody was there to listen me/us and also enquired other officers but same answers received, finally, i went to the branch manager, hoping a positive answer but he was like the others and above. He said check out side on the counter.

When, i told him the situation, he got angry on me and the tone was very rude, when i requested him to be calm he said (Dhakke maar kar bahar nikalo isko). So i wanted to know is this the service bank is providing to their customers. Is this the right approach to handle a customer if it is than the pnb is giving the worst service.

So, i am writing this to let you know that how your branch officers are dealing with the innocent customers. And would like to request you to take appropriate action again the manager (Rakesh kumar vaish) first.

Call me if you need any further information on +91-[protected]

I would appreciate if you could update me on this complaint.

Hi,
I performed an online money transfer of 25000/- INR on 9th December. This amount is NOT received by the concerned person. The amount got immediately deducted from my account and has never credited back to my account. I have already raised multiple complaints to bank, even talk to the Branch manager. Punjab national Bank, new market Bhopal, Madhya Pradesh. It was informed to me that the amount will come back within 45 Days please wait.
Complaint Number: [protected]

Please help me.

Thanks,
Gareema Bhandari

Sir. I have to complaint about the money refund issue from the bank side.
I purchase a shoes form amazon.com on 25 december 2019. After few minute i canceled that, then after 5 days i get a messege from amazon.com that my refund is issue on my same master card. But i dont get any msg from pnb. My money is stuck somewhere in pnb procedure.. But know its almost 1 month i want my money back

I have bought endowment plan policy 22013684 from pnb met life policy in year 2016, when I surrendered my policy in 2019 for my personal reason and they have deducted around 45% of my total amount deposited in policy.
I followed up this matter with their grievance team and GRO but didn't get any satisfactory answer how my money reached to almost half in 3 years.
please see below mails i sent to them by asking where amount was invested that reached to almost half and asked further more are they following the rules and regulation of IRDA about deduction charges and that is still not answered by them.
So I request you to look into this matter and help me to get my money back from pnbmetlife.