[Resolved]  Punjab National Bank [PNB] — debited money not credit

Address:754202
Website:PNB TXN

Dear sir,

I am bc agent samir kumar mishra having ko code k0200263 he had done off-us transaction on 1st march 2018 through micro atm and it was successful transaction but transaction slip not printed account has been debited and my settlement account of bank has been credited also. So i give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact i am not received the payment yet from bank. Details of transaction is as under:

Bank name: bank of baroda, costmer atm card no - [protected] name - shashimani bal

Amount: rs.10000

Rrn number:[protected]

Settlement account no: [protected]

Transaction particular - nfsam[protected]/[protected]

Bc code: k0200263

Date of transaction:01/03/2018

Reason for failure: time out and amount reverse

Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1. Online complain 2. Branch writing complain 3. Intigra mysupervisor. Their not solve this matter. This money very needy for me. I chek my account not credit
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Apr 20, 2018
Complaint marked as Resolved 
ear Sir, I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under: Bank Name: Bank of Baroda, Costmer ATM card no- 6069941050167162 NAME -SHASHIMANI BAL Amount: Rs .10000 RRN number: 806013189013 Settlement account no: 2837002100002942 Transaction Particular- NFSAM -806013189013/6069941050167162 BC Code: K0200263 Date of transaction:01/03/2018 Reason for failure: Time out and amount reverse Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Apr 20, 2018
Updated by Samir1976
ear Sir,

I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

Amount: Rs .10000

RRN number:[protected]

Settlement account no: [protected]

Transaction Particular- NFSAM[protected]/[protected]

BC Code: K0200263

Date of transaction:01/03/2018

Reason for failure: Time out and amount reverse

Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
Apr 20, 2018
Updated by Samir1976
ear Sir,

I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

Amount: Rs .10000

RRN number:[protected]

Settlement account no: [protected]

Transaction Particular- NFSAM[protected]/[protected]

BC Code: K0200263

Date of transaction:01/03/2018

Reason for failure: Time out and amount reverse

Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
Apr 20, 2018
Updated by Samir1976
ear Sir,

I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

Amount: Rs .10000

RRN number:[protected]

Settlement account no: [protected]

Transaction Particular- NFSAM[protected]/[protected]

BC Code: K0200263

Date of transaction:01/03/2018

Reason for failure: Time out and amount reverse

Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
Apr 20, 2018
Updated by Samir1976
ear Sir,

I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

Amount: Rs .10000

RRN number:[protected]

Settlement account no: [protected]

Transaction Particular- NFSAM[protected]/[protected]

BC Code: K0200263

Date of transaction:01/03/2018

Reason for failure: Time out and amount reverse

Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
Apr 20, 2018
Updated by Samir1976
ear Sir,

I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

Amount: Rs .10000

RRN number:[protected]

Settlement account no: [protected]

Transaction Particular- NFSAM[protected]/[protected]

BC Code: K0200263

Date of transaction:01/03/2018

Reason for failure: Time out and amount reverse

Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
Apr 20, 2018
Updated by Samir1976
ear Sir,

I am BC agent Samir Kumar Mishra having KO code K0200263 he had done off-us transaction on 1st march 2018 through micro ATM and It was successful transaction but transaction slip not printed account has been debited and my settlement account of Bank has been credited also. so I give the customer his amount but after 6 hours this amount automatically reverse from my settlement account but not credited to customer account. Due to this fact I am not received the payment yet from Bank . Details Of transaction is as under:

Bank Name: Bank of Baroda, Costmer ATM card no- [protected] NAME -SHASHIMANI BAL

Amount: Rs .10000

RRN number:[protected]

Settlement account no: [protected]

Transaction Particular- NFSAM[protected]/[protected]

BC Code: K0200263

Date of transaction:01/03/2018

Reason for failure: Time out and amount reverse

Please arrange to credit the transaction amount to my account immediately. We solicit your early action in this regards, i am 1.online complain 2.branch writing complain 3. intigra mysupervisor .their not solve this matter.this money very needy for me.I chek my account not credit
Complaint comments 

Comments

I have to urgently tranfer the amount to my parents account but even after doing everything rite am not getting otp, i usually recieve otp on time from pnb but this is for the first time that even after i tried through net banking as well as through paytm but the whole transfer thing is stuck on otp
Please help immediately

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