Punjab National Bank [PNB] — PNB housing finance - Duplicity transactions

Address:

Ahmedabad, Gujarat, 382470

Dear Team

With deep agony I am writing this mail to you. I am not getting any proper response from your side. My name is Ranjeet Singh PNB Housing Finance Home loan A/C no HOU/AHM/0216/266675.

I have written nth number of mails to you “PNB housing finance team”, but there is no response; it is getting difficult now.

It is very painful and pitiful to wasting my time and energy on you.

Such a lacking behavior is inappropriate; I’m a salaried person and have many prior commitments, without my consent you people debit my account with multiple EMIs.

Event 1- In the month of April 16 they made two duplicity transactions. (Account statement attached)

Event 2- Same in the month July 16. (Account statement attached)

You guys never respond to my mails.
Your CC teams have no answers.
Your Toll Free no is never been free to connect.
It seems your back end teams have no idea what they are doing.

This unprofessionalism of bank has impacted not even of on my cibil score but also my credit worthiness where there is no fault of mine.

The impact of this negligent behavior is not limited to my image but monitory also. Wherein I have been charged twice the bouncing charge one at PNB (where I have home loan A/C) & 2nd at SBI (I have issued advance cheques).

PNB Hposing Finance has no right to apply/deposit multiple EMIs / ECS/Cheque without informing me or taking my consent.

I have sent multiple Mails and even called toll free number however was unable to get a proper answer.

So I request your intervention in my case and help me to get my money back (Bounce charges or any penalty impose) in my account and a written apology letter.


Thanks,

Ranjeet Singh
[protected]
[protected]@yahoo.com