Punjab National Bank [PNB] — pnb oriental royal mediclaim policy claim under policy no.233500/48/2017/4870 account rishav jindal

Please refer to the above cited subject.

In this context i submit that on the request/persuasion of some punjab national bank official (Main branch, nabha, patiala (Pb) 147201) for health insurance, as they have to achieve targets given by higher authority, i accepted one health policy mentioned above. Unfortunately on 01.02.2018 morning i feel uncomfortable & doctors after angiography diagnosed as cad/acute problem and subsequently successfully ptca to right coronary artery done at patiala heart institute, patiala. My family was not aware of my cashless insurance, but in the evening when i inform about the policy the hospital authority refused as it was to be lodged immediately on the admission in the hospital. After discharge from the hospital on 03.02.2018, i lodge the claim to “ raksha tpa pvt. Ltd, sco 359-360 2nd floor sector 44 d, chandigarh, office on 07.02.2018. With complete documents as per their requirement.

On 07.03.2018 i again received mail with queries. The required different certificates from the treating doctors submitted along with other certificates demanded which were already submitted. I was in a hope that my medical bill will be settled shortly as nothing is pending from our side. Now my relative visited the office at chandigarh 4-5 times. But all the times they were advised that it will be settled with in a week time. It was come to know from the public at chandigarh office that the company not settled claim generally and send same objections time and again. We are given to understand that in your office the person handling the claim are just know 2x2=4, they do not study the documents but try to send back claim with some queries time and again. We were given assurance from your office all the time that now there is no issue in this case & it will be settled.

The claim of just rs.1.50 lacs has no importance for us. But this is our right, we are not begging. Since, you are unnecessarily harassing & humiliating to our family without any cause, therefore you have compelled us to initiate legal proceeding against you for unnecessary harassing for compensation of rs.20.00 lacs minimum. We will also go to media & press openly to damage the status pnb oriental insurance with full proof documents so that customers choice some other policies..

Yours faithfully,

(Rishav jindal)
[protected]
[protected]