Punjab National Bank [PNB] — Refund | |
I had Ordered a Samsung M51 smart phone from Amazon on 27-OCT-2020 which was successfully cancelled on 29-OCT-2020 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 29th October itself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. I regularly check my balance, nothing of that sort has been credited since then. My refund reference number is 75503720304043295225007. Attached is the screenshot from the AMAZON team stating that the refund has been successfully completed and my bank statement from 29 oct to till date.
Was this information helpful? | |
Punjab National Bank [PNB] customer support has been notified about the posted complaint. | |
Add a Comment | |
22%
Complaints
4880
Pending
0
Resolved
1097
+91 11 2610 2303
+91 12 024 9000
+91 11 2575 5535
7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
Post your Comment