[Resolved] Punjab National Bank [PNB] — Refund initiated by Amazon but not credit in my bank account

Sagar Bhola

from Jind, Haryana

Address:

Jind City main branch

On 21-9-20 I have done order throughout Amazon redmi 9mobile rs (8998) at same time order is declined and amount is debit from my ATM card. Amazon give me refund reference id :641036 on this order no:[protected] and says this amount is reflected in our bank account 10-10-20 but this amount is not credited in my account till the date.
My Account number:- [protected] and Account holder name:- Mohit bhola

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Jan 20, 2021

Complaint marked as Resolved

I am provide all the information for related these refund please solve this issue. I am very thankful to you

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Jan 16, 2021

Updated by Sagar Bhola I also email this issue on [protected]@pnb.co.in and I also fill charge dispute form in bank branch which is recommended by Amazon for this refund but bank donot give geniune reply for this amount (8998). Proof of the bank reply which is given to me is also attached with it.

Jan 16, 2021

Updated by Sagar Bhola And my debit card last digit:- 2988

Jan 17, 2021

Updated by Sagar Bhola On 21-9-20 Amazon send message in email your payment is declined by bank. Image of this email also attached with it.

Jan 18, 2021

Updated by Sagar Bhola Bank branch :- Jind City.
IFSC code:- PUNB0023100

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Comments

Satyapal Singh bhumihar

from Noida, Uttar Pradesh

I have still not get refund in my account Amazon has ennisate the amount and we get refrence id also refrence id number 30005110211021093579167 and order id number[protected] order date 21/1/2021 and cancle date 28/1/2021 and refund ennisate on2/2/2021 but refund not come account