[Resolved] Punjab National Bank [PNB] — "Refund never processed" | |||
I purchased samsung Galaxy on5 pro from amazon.in. it is returned and refund of 5329 rupees is initiated in 21st dec 2016. But i didn't get my refund in my pnb account number [protected]. So they gave me a reference number 75260826357010769435010 for refund transaction and said file charge dispute as "refund never processed ". When i contacted pnb customer care service they said there is nothing like 'file dispute' and said to contact to branch. At branch same excuse is found. Was this information helpful? | |||
Jan 9, 2017 Complaint marked as Resolved I mailed to [email protected] with the given reference number. Also complained to national cosumer helpline number. But i don't know which step worked. Punjab National Bank [PNB] customer support has been notified about the posted complaint. | |||
6 Comments | |||
Comments
Same issue i have been facing, same bank, same merchant, same replies and the result is till date i have not received my refund for the samsung phone that i had bought but later cancelled.
Reply
Congratulations man on your big day.
Vishal_Tyagi's reply, Jan 12, 2017
I had bought a samsung phone on 17dec, canceled it on 23rd, furiously waited for almost 17 days.Mailed a lot of people and called a bunch of times and received the refund amount on 10 jan. Don't know what worked, maybe its their routine.
Have you got your money and if yes then how?
Amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 458007.
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do.I AM WAITING FOR REFUND FOR MORE THAN A WEEK
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do.I AM WAITING FOR REFUND FOR MORE THAN A WEEK
Solved me refund
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30005110411041154474387
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