Punjab National Bank [PNB] — refund of my money

Address:	Biswas bhawan,uttarakhand,us nagar,nagla, Udham Singh Nagar, Uttarakhand, 263149
Website:	[email protected]

I ordered some products from jabong, money got deducted through phone pe, but the order was not placed, but the refund process was initiated by them as they have provided me the reference number is[protected]. Its almost 20 days now. I have faced this issue many times from pnb, there services are very poor. I want my money as soon as possible, otherwise i will have to file charge dispute form.