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Punjab National Bank [PNB] — refunds from amazon

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Order ID: [protected].[protected]

I have ordered FasTrack watch on 9 July and 11 july of RS 4890 each. I have returned one order on 11 July and cancelled another order on 13 July. I haven't received any refund but refunds are initiated from Amazon on 13 July and 15 july but the amount is not reflected in my account. The reference number of refunds are #141409 and #720211.I want my money back as soon as possible.The pnb customer care is also not taking my charge dispute claim.please help me
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Jul 21, 2018
Updated by Guwana74 Dear sir, in my account 2 refunds of money 4890 and 4890 each of my purchasing is initiated by amazon india at 13/07/2018 and 15/07/2018 .Which should be reflected in my account by 20/08/2018? Many times i called customer services of punjab national and also v home pnb branch (behror, alwar, Rajasthan) with refund reference no #141409 and #720211 but they denied to take complain and process of charge dispute file. Kindly provide me proper solution and guide bank to locate my refunded transaction.
Yours
Tamanna yadav d/o Manoj Kumar yadav

My account no-[protected], account holder name-Tamanna yadav d/o Manoj Kumar yadav
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I have made a payment of 1499₹ on 9th july 2018 and i have to get its refund on 11 th july 2018 with the reference no.[protected] but I didn't received the amount till now. So I contacted pnb customer care but they refuse to give the information ang fill the charge dispute form.
Regards Vaibhav garg
Ac no. [protected]
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