Punjab National Bank [PNB] — rs 799 refund from amazon

Address:

Basti, Uttar Pradesh, 272131

Dear sir

I have ordered a mi power bank from amazon there courier partner is not abled to delivered the product at the given address so they returned the product to amazon and initiated the refund process and send a mail that your amount has been refunded and it will reflect in your amount by now i. E on 7/10/19 but uptill now amount not credited in my account i have contacted both the customer care pnb as well as amazon but get no solution.