With due respect to the higher authorities of Punjab Roadways, i want to keep your attention on the concern of poor or misbehave performed by the several bus conductors of your department. My sister who is a medical student and used to travel to amritsar daily along with her friends. Today, at Amritsar Bus stand, on her way back to batala, she took the punbus no. PB06 V 7031, and provided her adhaar number to the conductor for getting the free travel facility allotted to the female section by our respected CM. But the conductor refused to note the number as she didn't have the print of adhaar. When she showed the Pdf and picture of adhaar for his satisfaction, the conductor refused it too and treated roughly and in loud high tone. Is this a way to communicate with the students or female..? The conductor debated a lot and finally rejected to allowed her to give the ticket.
The concern is, this is not the way to treat with any of the service holder. I request you to take a strict action regarding this.
Thanking you, with the hope that you'll look forward to my complaint.
Punjab Roadways customer support has been notified about the posted complaint.