Punjab Roadways Complaints & Reviews

Dear sir

2 Feb 2024 8:40 Am I was alredy late for office i was sit in Pun bus PB06 AT 1639 the conductor said bus is not going to dhariwal bus stand rather bus route Amritsar Batala naushera majja Dhariwal Gurdaspur etc but conductor refuse to pickup the passenger many. They are follow the rules of govt authorities kindly against action conductor
Regards
[protected]
Aman chawla

I'm a student at pcte college baddowal and I have made student bus pass from moga to baddowal but there is no stop at baddowal as your Punjab Roadways and punbus don't stop here so I have to go ludhiana bus stand to take a bus or mullanpur bus stand but from many days your all buses don't stop mullanpur they all goes from flyover. I want that buses should stop here as it will convenient for me and many others

My name is Rajwinder. Today I travel in Punjab roadways. The conductor and bus driver was disrespectful word and argued with me. She did not stop the bus on toll tax( near gurdwara sahib) she said this is not a bus stand and argued with me . This Punjab roadways Root was Jalandhar to Jagraon. The bus no is 5232
Please action against this staff.

Today on 25dec2023 I was coming back to Pathankot from ISBT SEC-43 Chandigarh.I was here in Chandigarh to look after my relative who is a cancer patient and admitted at PGI ENT from last few days.
As I am Central Govt. Employee under Ministry of Home Affairs and I have to join my duty today 25.12.2023 afternoon so i was in hurry to reach at my home pathankot and then leave to amirtsar airport to join my duty at amritsar upto tonight.
I just asked conductor whether your bus will reach at destination on time or not, he simply replied that I don't let the hurried costumers to sit in my bus . I begged for the ticket 3 times but he denied and simply replied you just go on CTU bus it will come at 12.50pm and dont let you to enter my bus even though the half of the bus was empty at that time.
This kind of rude and helpless behaviour is not accpetable from public servant and is not benificiary to goverment agency too.
Authorities should take strict action against such person.

Bus No. PB 06 BB 3764 (leave around 12.12 pm from ISBT 43 CHD on 25.12.2023
Conductor: Goldy from Pathankot (Village: Gharota) as enquired from counter by myself.

Thanking You

Yours faithfully
Vinod kumar
Email: [protected]@gmail.com

I was traveling from Delhi to pataila, after reaching to patiala I realised my bad was not there with I kept 2 seats before near conductor seat, we suspected that it might me thef and I realised that this theft happened on rajpura bus stand

Dear sir /madam iam here to file a complaint against bus driver and conductor. Iam going to travel from amritsar to fatehgarh churia on 26oct 2023. But the bus driver conductor and their other mates stopped me to travel in a bus and do taunt and use other rude and cheap words to me which is unbearable. They harras me mentally. Afterthat I waited for an hour to reach my destination. I have ever seen before they taunt other lady passenger and taunt them. They are empty of govt .they don't have any right to use wrong word but they always do. Please take nessary action against them . The number of bus is PB02CR6721

Toll at Mujawar roadway on the way from goa to pune. The traffic is moving slow and a long queue due to non working of fastag reader.

The conductor of Punjab roadways are very bad they even don't know how to behave with the passenger...I am a daily passenger who travel from jalandhar to nurmahal bus from past 3 years and my stopage is jandiala yesterday we were traveling the conductor with employee ID *PC343* did not made a round for the ticket and my colleague was having aadhar card in her hand when she ask that you did not visit for the ticket kindly cut the ticket he started shouting as he always do he says that you are free passengers who travel daily and it is your duty to visit us and ask for the ticket...when she says that it is your duty to cut the ticket he says that I will slap you and now the bus will not move with that passenger. Ask to get out from the bus and he made a video that the passenger is traveling without ticket because I says that I will file a complaint against you...he says that if you will do this I am making a video for my safer side you cannot do anything against me I am a conductor...is this the right way to talk to a girl...i need a strict action on that conductor because I always notice that he used the same with the other passengers also. He does not even have manners to talk when we were moving out of the bus he abused us...His Id is PC343...KINDLY TAKE A BIG ACTION ON THE CONDUCTOR... HE is the only reason why Punjab roadways buses are not liked by the persons...for your reference I am attaching ticket where his ID nd Bus no is mentioned... please take necessary action

Respectfully, Sir,

With due respect, I would like to state that on September 2, 2023, at 5:00 a.m., I was going from Chandigarh to Hoshiarpur. First and foremost, the conductor was really disrespectful to us, and I repeatedly requested him for the ticket, but he never responded, and he was issuing tickets to male passengers. He claimed we had to pay the full fair after wasting our 20 minutes. I was having Aadhaar card, Pan Card, Voter cards too.
When I attempted to register a complaint against him, no one was present in rooms 13 and 14, and no one opened the door when we knocked.

This is the case of every time when we travel via prtc buses. They always issue 7-8 male tickets and 1 female tickets. This happed to us every time. 8 out of 10 bus conductors are very rude to us.

Conduct Name was Sandeep (not sure). The timing was 5:45 and the day was Saturday.

I humbly request to look into this matter and Please ask all conductor to issue tickets to female passengers equally and treat wisely.

Punjab roadway Hoshiarpur to nangal
Timing 7;pm from Hoshiarpur
Bus number PB65BB4409
It was reached At 8:30 pm at una and the driver didn't stopped in una ISBT.
More than 7to 8 passengers are waiting for this bus due to critical situation in nangal dam because of construction of flyover. So please take c action upon this because I reached at home 10 o'clock.

I am at jalandhar bus stand for punjab roadways bus to ludhiana and one bus is standing in front of me from last half an hour but he refuses to provide me the seat because am a lady and punjab adhar card holder

They drop passengers along with their suitcases on busy main road in Ludhiana. If ladies or disabled people they cause them stress and inconvenience like this.

Inside bus stand at Ludhiana information office the person doesn't know of the bus will come inside bus stand or will leave them on road. Therefore if you are picking people up you dont where to wait.

It's bakwas. Same Purana India.

The matter of concern is dispute between the bus drivers. The route of Chandigarh transport undertaking is scheduled as 7:10 am from Nurpur bedi to Chandigarh on daily basis. While bus was moving towards their destination on the time, suddenly the Punjab roadways bus stood front of the CTU bus and the driver of Punjab roadways shows their anger. They start talking to each other and the fight was begin from here.
The point is, why passengers faced hindrances due to their personal glitches?
Someone has to reach their office, someone goes for their health check up,
Someone has to attend the interviews.

The behaviour of the drivers of both buses are not acceptable.

I'm filing the complaint, So the matter between the drivers will be resolved as soon as possible on their own basis

Thanks &Regards

Hi I was travel from ISBT kashmiri gate Delhi to Jalandhar on 23-08-23 time 7.06 pm. Volvo punbus Ludhiana depot bus number is PB10GX0103. The behaviour of conductor is very very rude i think he takes any drugs. First he misbehave with one Punjab roadways driver on counter number 24 ISBT for parking and after that he use rude words and misbehave with senior citizen patient age 70. Kindly take strict action against him i already share the ticket and bus picture with Transport Minister of Punjab . Ticket number is 00121168, 00121169 time of purchase 18:54:16 Date 23/08/23 W.Bill:316563 MAC-ID 41350721 C:CTC10. D:PT124 BUS103

I took bus from ISBT 43 to Hamirpur Himachal Pradesh bus no 2910 nangal depot started 5.45 from 43 sec. After reaching una Bus stand driver stoped bus and I asked him when bus will go, he told me it will take 30 minutes I went out for food and came back after 10 minutes and didn't find bus. I asked here and there and they said bus has departed and stop only 2 minutes, now I have my bag and other things in bus who is responsible for that ? Very wrong thing that driver told about information about departure. Now I have to bear una to Hamirpur fare again . Please resolve my query for refund from una to Hamirpur because wrong information of driver I didn't travel . Very bad experience with Punjab roadways and that driver which doesn't have sence how to manage passenger and giving them false information

I am a student. i have a bus pass and punjab roadways stamp on it. today a conductor have not accepted it he started abusing me and said after this dont travel on my bus. bus is jalandar-II
time 2:10
date- 3 august 2023
location - kotakpura

With due respect I would like to fetch your attention towards the irregular bus service in my locality in morning time. The areas facing this problem are Village Bhol Kalota, Amroh, Bringli, Ramgarh, Bhavnaur and many others that come in the same route to Talwara, in district Hoshiarpur . The first bus HRTC comes at 6: 30 am at Bhol Kalota and next bus KHALSA comes at 7:40 am. There is a huge gap of 1 hr 10 minutes between the 2 bus timings. We have to face problem as we don't reach our places on time. Many students and teachers get late to their respective schools . So kindly consider my plea and get ourselves a new bus service between 7:00 am to 7:30 am . Thank you!

Hello sir
Today I am travel on jalandhar to Tangra(amritsar) on punjab roadways/punbus nawansahar depot
And conductor was cut the tickets and I am saying Tangra then he is very shout at me and rude behaviour that I m not stop on Tangra I am daily travel jalandhar to Tangra every bus was stop on evening time there was very few private buses on evening time after a huge humble request he is cut the ticket (jalandhar to Tangra) aftersome time Tangra was coming then he is not stop the bus on tangra bus stop they stop outside of city chohan near sir it's not good and after I m out of bus the conductor was saying some misbehaving word pls take strict action sir
Thank you

A gov bus conductor aur bus driver ne ek ldke ko thappad mara aur kick kiya uski chest pr aur bhut galliya bhi nikali aur ek lady ko usne gaaliya bhi nikali aur thappad bi maara aur wha se bus ko lekr chla geya so my kindly request to you plz strict action liya jaye kyuki kl unke saath hua hai aur aur kl ko kisi aur ke saath bhi ho skta hai

Confirmed booking staff not bothered and leave children at bus stand, customer care -ve response, waited 2 hrs, buy fresh ticket to reach destination Educate bus staff to inform missing passengers before bus starts