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Punjab Roadways Complaints & Reviews

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Updated: Mar 15, 2026
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Punjab Roadways reviews & complaints page 21

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A
Akshara Rana
from Hoshiarpur, Punjab
Jul 1, 2018
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Address: Chandigarh, Punjab, 144411

I use to take bus from chaheru to chandigarh, and it had happened twuce that the bus conductor had made the ticket from jalandhar instead of chaheru. Though i had asked him before, he still argued and made the overcharged ticket. Strict actions should be taken. Following are the details as mentioned on the ticket:
Punjab roadways, ordinary
No. 00032131
1/july/2018, 8:57:27,
Jalandhar to chandigarh
Fare 180/-
W. Bill:89578,
Mac id 94600715
Bus 3876, c:p46, d:dp17
Punjab Roadways customer support has been notified about the posted complaint.
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    Nitingoyal108
    from Raikot, Punjab
    Jun 19, 2018
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    People traveeling in buses of roadways are so disturbed because of their services. Yesterday on[protected] no bus came down the bridge in rajpura, punjab from 6:45 p. M. Till 8:00 p. M. All the pessengers there have to suffer alot because of this.
    If i say from ludhiana in the morning a bus of jagraon depot was leaving at 6:40 for delhi & reaches always on time in rajpura but that bus is rescheduled because of quarrel with a bus of destination yamuna nagar who always got lafe may be because of old bus but pessengers have to suffer because of this by reaching office late.
    It an appeal to punjab roadways if you are increasing the fares do something for people also.
    Punjab Roadways customer support has been notified about the posted complaint.
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      S
      Singhsunpreet2
      from Kasaragod, Kerala
      Jun 16, 2018
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      Website: Pepsu.com

      This is the worst this website, the authorities, drivers and enquiry people can do. I booked a bus ticket from kashmiri gate isbt. The bus boarding was from platform 22. The bus was scheduled to leave at 3:10a. M. And i arrived at 3:00a. M. But there was no bus at platform 22. And i had no informtion regarding the bus number and the driver. Contact number of enquiry was not available (Unreachable) and no one was there at enquiry counter. The bus was wrongly placed at platform 27 without the information of the customer. And due to this i missed my bus. I want an enquiry against everyone and want my refund. Do reply or i will be taking this battle to twitter now.
      Punjab Roadways customer support has been notified about the posted complaint.
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        K
        Kamboz Inder
        from Ludhiana, Punjab
        Jun 5, 2018
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        Address: Fazilka, Punjab

        Today i have traveled from golu ka to ferozepur on bus number pb 05af 9445 conductor on this bus don't do proper stop on golu ke stope and same other stopes. When i complaint regarding this to conductor he used abused language with me and also other passengers. Pls do needful on this as soon as possible.
        Dated 05/06/2018
        Balwinder kumar
        [protected]

        Ticket number_088293
        Punjab Roadways customer support has been notified about the posted complaint.
        I used to travelling daily from Hoshiarpur to Balachaur
        In the evening time pun bus Pb06F2861
        Not coming inside Balachaur.. They follow bypass route..
        Please Help us.. ask Pun Bus Conductor s to follow Balachaur inside Route.
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          R
          R Bhardwaj
          from Dhariwal, Punjab
          Jun 4, 2018
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          Address: Tarn Taran, Punjab, 143401

          Today i went to amritsar from tarn taran... The conductor charged me rs 25. (Normal) but in the evening i got a bus of punjab roadways of moga dept.. They charged me rs 30 and even every customer is being charged higer then normal fare.. One of my co passenger is charged rs 70 of harike as in the morning he was charged rs 60... So why this happening even thr conductor is drunk.
          Punjab Roadways customer support has been notified about the posted complaint.
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            P
            Param Shiv
            from Tosham, Haryana
            May 30, 2018
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            improper behavior of conductor bus number pb1bq24541

            Since last 1 week bus conductor of bus number pb1bq24541 is misbehaving and is denying boarding of passengers from ambala city i have to travel from ambala city to jagadhri everyday i board the same bus at around 6.30 from ambala city but the conductor denies me ticket for jagadhri and ask me to deboard bus at ambala cantt bus stand i have got ticket for the same but since last 2 days he asks the bus driver to stop bus at some distance from...
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            P
            Pyara singh dang
            from Patiala, Punjab
            May 24, 2018
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            Address: Ludhiana, Punjab, 141003
            Website: [email protected]

            Date24.5.2018
            Route chandigarh to ludhiana
            Time 5.45 pm
            Bus chandigarh depo
            My name pyara singh dang
            Mobile [protected]
            Sir sat shri akal g sir esss bus walia ne mere ticket no 35 katia te otha apne reshte dar nu betha ta bus driver ne te nal hi misbehave v kita mera nal ticket kt k kehnda utr ess ess bus de driver virud karwai kiti jawe nahi ta ma ess complaint nu head head officers tak pohchawa ga
            Punjab Roadways customer support has been notified about the posted complaint.
            Very Bad Service, Invonvienice faced by many of traveller due to bad maintence of Nangal Bus service..A buggy bus start from nangal, though also in understanding with bus driver & conductor.

            Please give a solution on the same ...

            Bus no. PB 12 L6409.
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              S
              Sahil Grewal
              from Nawanshahr, Punjab
              May 19, 2018
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              Address: Bathinda, Punjab

              With deep regret saying this... Mercedes as busses are drowning the name of such a big brand... I booked seat from bathinda to chandigarh, they charged complete fare, but no seat till now are we paying to do entire journey on stool and while purchasing the ticket, ticket collector told will provide seat in another 10 minutes.
              After 40 minutes of the journey he gave seat to another person as he is not cooperating to sit on stool, to increase their profit.
              Is it a local bus or the punjab government ask them to make more and more putting the comfort of people on stake...,
              Not at all acceptable...,
              Have pics and a video how conductor is increasing the volume in bus without taking care of others to make more money...
              Need resolution on the same or will have to post on all social media sites... This is what we call punjab where we talk of respect and humbleness...
              Wahe guru ji... What kind of punjab is this... This kind of behaviour will... Reduce tourism too...
              Punjab Roadways customer support has been notified about the posted complaint.
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                A
                Ashu Trivedi
                from Ludhiana, Punjab
                May 11, 2018
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                Many bus driver says that they wont stop bus on stopages like dhilwa. Bt it is not right they should stop. Many girls nd boys are coming to college from dhilwa stand. So there should be a proper instructions to bus driver that they have to stop bus on dhilwa bus stand. So students can go colleges easily. And come back to there homes easily. All shall be very thankful of yours.
                Punjab Roadways customer support has been notified about the posted complaint.
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                  D
                  deepak@10
                  from Delhi, Delhi
                  Apr 28, 2018
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                  Address: 140401

                  I have picked a bus from rajpura by pass to delhi isbt after 4:30 pm 27 april 2018, it took hell of a time to travel 230 km distance and i reached isbt delhi at after 11pm, the speed of the bus was so poor, as well as it looks alike 100 year old bus, i could not even imagine to travel through punjab roadways buses ever in my life. For two seats i paid 440 rs/- but the experience i had is just only suffering,
                  Discomfortable seats, driver and conductors were without uniforms.

                  I dont really hope some one will read this email of complaint, as the condition of transportation is getting worsen every day.

                  I would not going to save money by taking suffering in this such types of buses. Why not mininsters travel, in this such type of transportation
                  Punjab Roadways customer support has been notified about the posted complaint.
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                    D
                    Dr.Vikas
                    from Delhi, Delhi
                    Apr 12, 2018
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                    Address: Mohali, Punjab, 160055

                    Yesterday i was traveling from jalandhar to chandigarh in the evening from bus no. Pb 32
                    J7234. And here are few complaints and suggestions-
                    1. During enite journey, driver kept changing lanes and had no fear of occurrence of accident, sir, size of bus is huge, if you will drive your bus in opposite lane, what can other party can do, in addition of praying his god.
                    2. What is need o[censored]sing pressure horn, why not a simple horn.
                    3. What is the need o[censored]sing, higher tone language, with passengers.
                    4. Why do not conductor have a complaint or suggestion book.
                    Punjab Roadways customer support has been notified about the posted complaint.
                    Hlo sir 9589 bus no time 6.15pm 43 bus stand and condctor not ticket da local passenger khara morinda and 6 phase mohali.do you now ? stay for this bus ra wa dabba 8pm collect da 500rs par route.plz action da this bus . thanks you
                    Dear sir namskar mane Kal 5.30.par bus no.PB12Y1444 me tapri (sahranpur) se chadha, mane cunductor se bola, muze mansurpur ka tikit de do, tab vo bola, mere pas tapri se nahi ha, nagalheri se banaunga, tikit tha 65rs ka, aor usne liye 80rs, dear sir Meri apse request ha, ki aap action le...thanks...nand Kishore mob.[protected]
                    Your daily bus service is always miss on Monday. Many students, court couriers and jobs persons that go to your bus every day are very upset. Please do necessary action
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                      B
                      Bajwajaskaran
                      from Pathankot, Punjab
                      Apr 11, 2018
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                      Address: Gurdaspur, Punjab, 143505

                      Respected Sir,
                      With dew respect inform you that in the time of 7:00 Am to 09:00 AM their is physically less service of Punjab roadways from Batala to Amritsar, but in timetable in was lot of service of Punjab Roadways. For this reason senior citizen passenger, pass passenger and Police official passenger faces many difficulties. And some time Punjab Roadways drivers who came form Pathankot vaiya Gurdaspur go through bypass to Amritsar and had never enter in Batala. So Regarding this please help us.

                      We think you help us.
                      Punjab Roadways customer support has been notified about the posted complaint.
                      Me jalandhar to Balachaur d ticket lai k aa riha ...ticket 85rs d ha te me 500 rs ditte ...me bkaaya puchya ta counter te kiha k inside d bus lai lio..but jdo me bus conductor nu puchya one saaf kehta k otho counter to e laine c...eh boht vdhya treeka ha customer nu luttn da...bus no.9771 ...ticket no. 00030496
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                        P
                        preet jit
                        from Asandh, Haryana
                        Apr 7, 2018
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                        Respected sir,
                        we are regular student come from Mehta to University daily having bus pass facility but the conductor of pendu bus service not allow us to sit in bus which makes so uncomfortable the misbehavior of conductor make us embarrassed. kindly take action to improve the condition beacause our time is so precious which ruin because of him. thankfully
                        Punjab Roadways customer support has been notified about the posted complaint.
                        Bus no. PB 35 Q 9162 going to pathankot through kharar, the driver driving the bus was driving the vehicle very negligently ND my vehicle was just about to get scratched but I managed anyhow to save my vehicle. I want the respected authoritative person should take action against the driver .
                        SAHIL MEHNDIRATTA
                        ADVOCATE
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                          V
                          Vinod Kohli
                          from Hajipur, Punjab
                          Mar 31, 2018
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                          Address: Ludhiana, Punjab, 141104
                          Website: [email protected]

                          Respected sir,
                          My name is vinod kohli. I want to file case against the driver of above said bus no. Pb30n 2978.
                          Sir on 30 march when me my wife and my 2 years old daughter were coming from ludhiana to raikot at 6:45pm near baddowal the driver of above said bus was trying to over take ltc bus it was narrow escaped when he drove the bus very close to me we just with god grace escaped other wise result may be lethal.

                          I request u to enquire the driver and cancel his license
                          Becoz when i approached him at mullanpur he scold and used abusive language both conducter and driver
                          Plz take prompt action or may some other may not becm the victim of this brutality...
                          With highest regard nd hope for justice...

                          Vinod kohli
                          Punjab Roadways customer support has been notified about the posted complaint.
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                            Kparneet27
                            from Amritsar, Punjab
                            Mar 29, 2018
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                            Respected sir/mam
                            Through this form, i want to bring to ur kind notice that the bus service of punjab roadways is pathetic. The buses on route are actually not running and those running are not providing services up to the mark. I have to travel regularly from jalandhar to batala in the evening. After enquiring i came to know that 4-5 buses are on route from 5 to 6 pm but actually not a single one is on route. A bus runs after 6 and that too is not confirmed. Also if they have to board any passenger from the stops on the route, the driver of the roadways slows down the bus but never stops it. Its just a pretention that the bus was stopped. This is dangerous for the passengers who want to board the bus. This has become a great hassel to commute on the route from jalandhar to batala due to these pathetic services. Kindly look into the matter and reply as necessary
                            Punjab Roadways customer support has been notified about the posted complaint.
                            On 6 april 2018 at 6.30pm punbus No PB08 5876 stop near main entry gate of lpu where private buses are also stop, when students enter he said 50rs is ticket, and behave rudely in front of tourists. He is wearing Blue turban please take serious action.
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                              6
                              69 උħU†ÏƴApA
                              from Ludhiana, Punjab
                              Mar 24, 2018
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                              Address: Pathankot, Punjab, 145001

                              4 people in a white verna car were driving drunked and careless with a speed of 100 km/hour in a very populated road. They passed from me and i survived very difficultly.. After seeing their careless drivery i decided to chase them and note down their car number... The driver of the car stopped the car atleast 1 km away from the accident place... Where when i reached the took out of the car they were 4 men... And they slapped me for no reason and took my scooty keys.. After some requests they. Let me go and said never return or else u will get killed. I dont actually remember the car number but it was a white verna of number pb 35 x 4181 or 4818 at last
                              Punjab Roadways customer support has been notified about the posted complaint.
                              Today I was travelling with my friend from Delhi to chandigarh. Bus no 6143 and driver name is KULDEEP SOHAVI. In this bus water bottle was not available. They stopped the bus at Vivian Hotel and they are selling water bottles at rs 50/.
                              Please look into matter as this is the quastion of pun bus reputation.
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                                S
                                Singh786
                                from Hoshiarpur, Punjab
                                Mar 23, 2018
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                                Address: Shahid Bhagat Singh Nagar, Punjab, 144524

                                Dear sir/madam

                                I am facing very huge problem by the service provided my your companie’s busses at my stop balachaur. Can you tell me why are they not stopping at balachaur stop?? Their busses are totall empty but still they are not stopping there. I need a response from you guys asap with a valid reason. Those drivers and conductors are working for government and we guys are paying taxes so that people can get services from government. Can you guys find out what is happening there. I am lookimg gorward to hear from you
                                Punjab Roadways customer support has been notified about the posted complaint.
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                                  K
                                  Kparneet27
                                  from Amritsar, Punjab
                                  Mar 9, 2018
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                                  Address: Jalandhar, Punjab

                                  Respected sir/mam
                                  Through this form, i want to bring to your kind notice that i am facing a huge problem due to the services provided by roadways. I have to travel from jalandhar to batala on daily basis. It is my daily experience that the buses donot run on time from jalandhar to batala. Already the number of buses on the route is very less and on top of it, the starting time of the buses is not known or they are not followed.in the evening, i am supposed to take bus from jalandhar to batala but the starting time is not known. Even i have not received any answer to my queries. The person in charge say they donot know anything in this regard. They are promoting the private bus services. I feel the public is being harassed by them as people are not able to take advantage of the public transport. If this continue the public transport will get a huge blow and the public will be adversely affected. I hope you will look into the matter for the bettermwnt of the society
                                  Punjab Roadways customer support has been notified about the posted complaint.
                                  Thank you Sir.I feel the complaint has been paid notice to by you.I am greatful and hope the services will be made even more better in future
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                                    A
                                    Anshu598
                                    from Chandigarh, Chandigarh
                                    Mar 7, 2018
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                                    Address: Bathinda, Punjab, 151001

                                    Respected sir. Today i was going to jassichownk from police lines bathinda at near about 8:15am. When i was about yo leave the bus at jassi the conductor started misbehaving and started abusing and said to driver not to stop the bus. Sir i am new to to the city basically i am from himachal pradesh. I said him sorry i entered for very short route.. He started abusing in front of all passenger and taken me to another stop to which i was unknown. Please take suitable action against that conductor. I am very new to city what should i do i don't know anything about city. That kind of person are working for money not for humanity and making the image of punjab down among another people.
                                    Punjab Roadways customer support has been notified about the posted complaint.
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                                      V
                                      Viren Verma
                                      from Hoshiarpur, Punjab
                                      Mar 3, 2018
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                                      Address: Pathankot, Punjab, 145001
                                      Website: PUNBUS BUS

                                      Dear sir,
                                      My self viren from pathankot city.
                                      Actually i started journey from pathankot at sharp 08:00 am and this punbus reached at dasua at 09:45 and was still waiting for passengers and then at 10 o'clock started jouney again then nus reached hoshiarpur at 10:50 then started at 11 am and then this bus reaching to chandigarh at 1:00 pm (It took 6 hours).
                                      Is this service?
                                      If bus will cover distance from pathankot to dasua in 2 hours then its shame for punjab and after that india.
                                      Instead of punbus other buses like ctu, j&k, haryana roadways always give excellent service...
                                      They cover distance very soon.
                                      If haryana roadways bus arrives at 8 am then it reach to its destination chandigar at 12:30 pm.
                                      Please improve service of punjab buses...
                                      I ignored private bus and wait for 30 minutes for punbus but its for nothing...
                                      All passengers are disagree.
                                      After its destination of chanfigarh this bus will go for delhi.

                                      Thanks
                                      Viren verma
                                      Punjab Roadways customer support has been notified about the posted complaint.
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