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Punjab Roadways Complaints & Reviews

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Updated: Mar 15, 2026
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Punjab Roadways reviews & complaints page 21

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A
Abhi Rajput
from Samalkha, Haryana
Jul 2, 2018
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Hey,

Worst volvo service ever, degrading the name of the volvo.

I boarded a bus to chandigarh from isbt kashmere gate, i was charged 600 inr at an actual price ticket of 580 inr.

Ac too dont works that well as compared to himsutta (Hrtc) or haryana volvo.

This is for the punbus and company just travel once in haryana roadways and see what the ac of a volvo is capable of same 9400 model.

Its sheer wastage of money and time to travel in punbus volvo.
Punjab Roadways customer support has been notified about the posted complaint.
Bus conductor not allow to sit in bus because me and my friends had a daily pass
How he behave this kind with us
We are also pay money
He comes to fight me this is not fair
I want justice
[protected]. Misbehave of conductor. I buy the ticket on Punjab roadways. Bconductor said available seat
. But seat is not available. So very bad journey on Punjab roadways bus. Bus number pb65ad2241..shimla to Chandigarh. 4.30pm i was picked the bus...
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    A
    Abhi1186
    from Shimla, Himachal Pradesh
    Jul 1, 2018
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    Address: Ludhiana, Punjab, 141012

    I am travelling in bus no. PB 05 V 9202. Initially while getting ticket from Ludhiana bus stand driver said they will go non- stop and will stop at only specific stops. But now he is only following the service lane path and traveling less on highway. There by stopping at all local bus stops. And in order to achieve timeline they travel fast on service lane also. Such a condition is very much prone to accident.
    Please look into the matter as it is mostly done by Punjab roadways only.
    Ticket no. 00094177 from Ludhiana to Delhi.
    Punjab Roadways customer support has been notified about the posted complaint.
    The punbus of moga pb 03AF 7567 departure from ludhiana at 5:15pm (aprox) . At 6:30 pm in the ajitwal the bus was out of fuel and all the passengers very dispoointed. I called the moga and chandigarh head office but no one à nswered my call
    Dear sir/madam
    Bus no 5711 not stpped for roopnagar stand. Bus chandigarh to nangal, una via roopnagar .Bus timing roopnagar for 18:05 kharar at stopped & conductor behaviour not good. I hope u conductor to talking withbehaviour.another person behaviour not good
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      A
      Akshara Rana
      from Hoshiarpur, Punjab
      Jul 1, 2018
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      Address: Chandigarh, Punjab, 144411

      I use to take bus from chaheru to chandigarh, and it had happened twuce that the bus conductor had made the ticket from jalandhar instead of chaheru. Though i had asked him before, he still argued and made the overcharged ticket. Strict actions should be taken. Following are the details as mentioned on the ticket:
      Punjab roadways, ordinary
      No. 00032131
      1/july/2018, 8:57:27,
      Jalandhar to chandigarh
      Fare 180/-
      W. Bill:89578,
      Mac id 94600715
      Bus 3876, c:p46, d:dp17
      Punjab Roadways customer support has been notified about the posted complaint.
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        N
        Nitingoyal108
        from Raikot, Punjab
        Jun 19, 2018
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        People traveeling in buses of roadways are so disturbed because of their services. Yesterday on[protected] no bus came down the bridge in rajpura, punjab from 6:45 p. M. Till 8:00 p. M. All the pessengers there have to suffer alot because of this.
        If i say from ludhiana in the morning a bus of jagraon depot was leaving at 6:40 for delhi & reaches always on time in rajpura but that bus is rescheduled because of quarrel with a bus of destination yamuna nagar who always got lafe may be because of old bus but pessengers have to suffer because of this by reaching office late.
        It an appeal to punjab roadways if you are increasing the fares do something for people also.
        Punjab Roadways customer support has been notified about the posted complaint.
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          S
          Singhsunpreet2
          from Kasaragod, Kerala
          Jun 16, 2018
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          Website: Pepsu.com

          This is the worst this website, the authorities, drivers and enquiry people can do. I booked a bus ticket from kashmiri gate isbt. The bus boarding was from platform 22. The bus was scheduled to leave at 3:10a. M. And i arrived at 3:00a. M. But there was no bus at platform 22. And i had no informtion regarding the bus number and the driver. Contact number of enquiry was not available (Unreachable) and no one was there at enquiry counter. The bus was wrongly placed at platform 27 without the information of the customer. And due to this i missed my bus. I want an enquiry against everyone and want my refund. Do reply or i will be taking this battle to twitter now.
          Punjab Roadways customer support has been notified about the posted complaint.
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            K
            Kamboz Inder
            from Ludhiana, Punjab
            Jun 5, 2018
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            Address: Fazilka, Punjab

            Today i have traveled from golu ka to ferozepur on bus number pb 05af 9445 conductor on this bus don't do proper stop on golu ke stope and same other stopes. When i complaint regarding this to conductor he used abused language with me and also other passengers. Pls do needful on this as soon as possible.
            Dated 05/06/2018
            Balwinder kumar
            [protected]

            Ticket number_088293
            Punjab Roadways customer support has been notified about the posted complaint.
            I used to travelling daily from Hoshiarpur to Balachaur
            In the evening time pun bus Pb06F2861
            Not coming inside Balachaur.. They follow bypass route..
            Please Help us.. ask Pun Bus Conductor s to follow Balachaur inside Route.
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              R
              R Bhardwaj
              from Dhariwal, Punjab
              Jun 4, 2018
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              Address: Tarn Taran, Punjab, 143401

              Today i went to amritsar from tarn taran... The conductor charged me rs 25. (Normal) but in the evening i got a bus of punjab roadways of moga dept.. They charged me rs 30 and even every customer is being charged higer then normal fare.. One of my co passenger is charged rs 70 of harike as in the morning he was charged rs 60... So why this happening even thr conductor is drunk.
              Punjab Roadways customer support has been notified about the posted complaint.
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                P
                Pyara singh dang
                from Patiala, Punjab
                May 24, 2018
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                Address: Ludhiana, Punjab, 141003
                Website: [email protected]

                Date24.5.2018
                Route chandigarh to ludhiana
                Time 5.45 pm
                Bus chandigarh depo
                My name pyara singh dang
                Mobile [protected]
                Sir sat shri akal g sir esss bus walia ne mere ticket no 35 katia te otha apne reshte dar nu betha ta bus driver ne te nal hi misbehave v kita mera nal ticket kt k kehnda utr ess ess bus de driver virud karwai kiti jawe nahi ta ma ess complaint nu head head officers tak pohchawa ga
                Punjab Roadways customer support has been notified about the posted complaint.
                Very Bad Service, Invonvienice faced by many of traveller due to bad maintence of Nangal Bus service..A buggy bus start from nangal, though also in understanding with bus driver & conductor.

                Please give a solution on the same ...

                Bus no. PB 12 L6409.
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                  S
                  Sahil Grewal
                  from Nawanshahr, Punjab
                  May 19, 2018
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                  Address: Bathinda, Punjab

                  With deep regret saying this... Mercedes as busses are drowning the name of such a big brand... I booked seat from bathinda to chandigarh, they charged complete fare, but no seat till now are we paying to do entire journey on stool and while purchasing the ticket, ticket collector told will provide seat in another 10 minutes.
                  After 40 minutes of the journey he gave seat to another person as he is not cooperating to sit on stool, to increase their profit.
                  Is it a local bus or the punjab government ask them to make more and more putting the comfort of people on stake...,
                  Not at all acceptable...,
                  Have pics and a video how conductor is increasing the volume in bus without taking care of others to make more money...
                  Need resolution on the same or will have to post on all social media sites... This is what we call punjab where we talk of respect and humbleness...
                  Wahe guru ji... What kind of punjab is this... This kind of behaviour will... Reduce tourism too...
                  Punjab Roadways customer support has been notified about the posted complaint.
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                    A
                    Ashu Trivedi
                    from Ludhiana, Punjab
                    May 11, 2018
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                    Many bus driver says that they wont stop bus on stopages like dhilwa. Bt it is not right they should stop. Many girls nd boys are coming to college from dhilwa stand. So there should be a proper instructions to bus driver that they have to stop bus on dhilwa bus stand. So students can go colleges easily. And come back to there homes easily. All shall be very thankful of yours.
                    Punjab Roadways customer support has been notified about the posted complaint.
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                      D
                      deepak@10
                      from Delhi, Delhi
                      Apr 28, 2018
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                      Address: 140401

                      I have picked a bus from rajpura by pass to delhi isbt after 4:30 pm 27 april 2018, it took hell of a time to travel 230 km distance and i reached isbt delhi at after 11pm, the speed of the bus was so poor, as well as it looks alike 100 year old bus, i could not even imagine to travel through punjab roadways buses ever in my life. For two seats i paid 440 rs/- but the experience i had is just only suffering,
                      Discomfortable seats, driver and conductors were without uniforms.

                      I dont really hope some one will read this email of complaint, as the condition of transportation is getting worsen every day.

                      I would not going to save money by taking suffering in this such types of buses. Why not mininsters travel, in this such type of transportation
                      Punjab Roadways customer support has been notified about the posted complaint.
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                        D
                        Dr.Vikas
                        from Delhi, Delhi
                        Apr 12, 2018
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                        Address: Mohali, Punjab, 160055

                        Yesterday i was traveling from jalandhar to chandigarh in the evening from bus no. Pb 32
                        J7234. And here are few complaints and suggestions-
                        1. During enite journey, driver kept changing lanes and had no fear of occurrence of accident, sir, size of bus is huge, if you will drive your bus in opposite lane, what can other party can do, in addition of praying his god.
                        2. What is need o[censored]sing pressure horn, why not a simple horn.
                        3. What is the need o[censored]sing, higher tone language, with passengers.
                        4. Why do not conductor have a complaint or suggestion book.
                        Punjab Roadways customer support has been notified about the posted complaint.
                        Hlo sir 9589 bus no time 6.15pm 43 bus stand and condctor not ticket da local passenger khara morinda and 6 phase mohali.do you now ? stay for this bus ra wa dabba 8pm collect da 500rs par route.plz action da this bus . thanks you
                        Dear sir namskar mane Kal 5.30.par bus no.PB12Y1444 me tapri (sahranpur) se chadha, mane cunductor se bola, muze mansurpur ka tikit de do, tab vo bola, mere pas tapri se nahi ha, nagalheri se banaunga, tikit tha 65rs ka, aor usne liye 80rs, dear sir Meri apse request ha, ki aap action le...thanks...nand Kishore mob.[protected]
                        Your daily bus service is always miss on Monday. Many students, court couriers and jobs persons that go to your bus every day are very upset. Please do necessary action
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                          B
                          Bajwajaskaran
                          from Pathankot, Punjab
                          Apr 11, 2018
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                          Address: Gurdaspur, Punjab, 143505

                          Respected Sir,
                          With dew respect inform you that in the time of 7:00 Am to 09:00 AM their is physically less service of Punjab roadways from Batala to Amritsar, but in timetable in was lot of service of Punjab Roadways. For this reason senior citizen passenger, pass passenger and Police official passenger faces many difficulties. And some time Punjab Roadways drivers who came form Pathankot vaiya Gurdaspur go through bypass to Amritsar and had never enter in Batala. So Regarding this please help us.

                          We think you help us.
                          Punjab Roadways customer support has been notified about the posted complaint.
                          Me jalandhar to Balachaur d ticket lai k aa riha ...ticket 85rs d ha te me 500 rs ditte ...me bkaaya puchya ta counter te kiha k inside d bus lai lio..but jdo me bus conductor nu puchya one saaf kehta k otho counter to e laine c...eh boht vdhya treeka ha customer nu luttn da...bus no.9771 ...ticket no. 00030496
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                            P
                            preet jit
                            from Asandh, Haryana
                            Apr 7, 2018
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                            Respected sir,
                            we are regular student come from Mehta to University daily having bus pass facility but the conductor of pendu bus service not allow us to sit in bus which makes so uncomfortable the misbehavior of conductor make us embarrassed. kindly take action to improve the condition beacause our time is so precious which ruin because of him. thankfully
                            Punjab Roadways customer support has been notified about the posted complaint.
                            Bus no. PB 35 Q 9162 going to pathankot through kharar, the driver driving the bus was driving the vehicle very negligently ND my vehicle was just about to get scratched but I managed anyhow to save my vehicle. I want the respected authoritative person should take action against the driver .
                            SAHIL MEHNDIRATTA
                            ADVOCATE
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                              V
                              Vinod Kohli
                              from Hajipur, Punjab
                              Mar 31, 2018
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                              Address: Ludhiana, Punjab, 141104
                              Website: [email protected]

                              Respected sir,
                              My name is vinod kohli. I want to file case against the driver of above said bus no. Pb30n 2978.
                              Sir on 30 march when me my wife and my 2 years old daughter were coming from ludhiana to raikot at 6:45pm near baddowal the driver of above said bus was trying to over take ltc bus it was narrow escaped when he drove the bus very close to me we just with god grace escaped other wise result may be lethal.

                              I request u to enquire the driver and cancel his license
                              Becoz when i approached him at mullanpur he scold and used abusive language both conducter and driver
                              Plz take prompt action or may some other may not becm the victim of this brutality...
                              With highest regard nd hope for justice...

                              Vinod kohli
                              Punjab Roadways customer support has been notified about the posted complaint.
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                                Kparneet27
                                from Amritsar, Punjab
                                Mar 29, 2018
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                                Respected sir/mam
                                Through this form, i want to bring to ur kind notice that the bus service of punjab roadways is pathetic. The buses on route are actually not running and those running are not providing services up to the mark. I have to travel regularly from jalandhar to batala in the evening. After enquiring i came to know that 4-5 buses are on route from 5 to 6 pm but actually not a single one is on route. A bus runs after 6 and that too is not confirmed. Also if they have to board any passenger from the stops on the route, the driver of the roadways slows down the bus but never stops it. Its just a pretention that the bus was stopped. This is dangerous for the passengers who want to board the bus. This has become a great hassel to commute on the route from jalandhar to batala due to these pathetic services. Kindly look into the matter and reply as necessary
                                Punjab Roadways customer support has been notified about the posted complaint.
                                On 6 april 2018 at 6.30pm punbus No PB08 5876 stop near main entry gate of lpu where private buses are also stop, when students enter he said 50rs is ticket, and behave rudely in front of tourists. He is wearing Blue turban please take serious action.
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                                  6
                                  69 උħU†ÏƴApA
                                  from Ludhiana, Punjab
                                  Mar 24, 2018
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                                  Address: Pathankot, Punjab, 145001

                                  4 people in a white verna car were driving drunked and careless with a speed of 100 km/hour in a very populated road. They passed from me and i survived very difficultly.. After seeing their careless drivery i decided to chase them and note down their car number... The driver of the car stopped the car atleast 1 km away from the accident place... Where when i reached the took out of the car they were 4 men... And they slapped me for no reason and took my scooty keys.. After some requests they. Let me go and said never return or else u will get killed. I dont actually remember the car number but it was a white verna of number pb 35 x 4181 or 4818 at last
                                  Punjab Roadways customer support has been notified about the posted complaint.
                                  Today I was travelling with my friend from Delhi to chandigarh. Bus no 6143 and driver name is KULDEEP SOHAVI. In this bus water bottle was not available. They stopped the bus at Vivian Hotel and they are selling water bottles at rs 50/.
                                  Please look into matter as this is the quastion of pun bus reputation.
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                                    Singh786
                                    from Hoshiarpur, Punjab
                                    Mar 23, 2018
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                                    Address: Shahid Bhagat Singh Nagar, Punjab, 144524

                                    Dear sir/madam

                                    I am facing very huge problem by the service provided my your companie’s busses at my stop balachaur. Can you tell me why are they not stopping at balachaur stop?? Their busses are totall empty but still they are not stopping there. I need a response from you guys asap with a valid reason. Those drivers and conductors are working for government and we guys are paying taxes so that people can get services from government. Can you guys find out what is happening there. I am lookimg gorward to hear from you
                                    Punjab Roadways customer support has been notified about the posted complaint.
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                                      Kparneet27
                                      from Amritsar, Punjab
                                      Mar 9, 2018
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                                      Address: Jalandhar, Punjab

                                      Respected sir/mam
                                      Through this form, i want to bring to your kind notice that i am facing a huge problem due to the services provided by roadways. I have to travel from jalandhar to batala on daily basis. It is my daily experience that the buses donot run on time from jalandhar to batala. Already the number of buses on the route is very less and on top of it, the starting time of the buses is not known or they are not followed.in the evening, i am supposed to take bus from jalandhar to batala but the starting time is not known. Even i have not received any answer to my queries. The person in charge say they donot know anything in this regard. They are promoting the private bus services. I feel the public is being harassed by them as people are not able to take advantage of the public transport. If this continue the public transport will get a huge blow and the public will be adversely affected. I hope you will look into the matter for the bettermwnt of the society
                                      Punjab Roadways customer support has been notified about the posted complaint.
                                      Thank you Sir.I feel the complaint has been paid notice to by you.I am greatful and hope the services will be made even more better in future
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                                        Anshu598
                                        from Chandigarh, Chandigarh
                                        Mar 7, 2018
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                                        Address: Bathinda, Punjab, 151001

                                        Respected sir. Today i was going to jassichownk from police lines bathinda at near about 8:15am. When i was about yo leave the bus at jassi the conductor started misbehaving and started abusing and said to driver not to stop the bus. Sir i am new to to the city basically i am from himachal pradesh. I said him sorry i entered for very short route.. He started abusing in front of all passenger and taken me to another stop to which i was unknown. Please take suitable action against that conductor. I am very new to city what should i do i don't know anything about city. That kind of person are working for money not for humanity and making the image of punjab down among another people.
                                        Punjab Roadways customer support has been notified about the posted complaint.
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