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Punjab Roadways Complaints & Reviews

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Updated: Mar 15, 2026
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C
Cik
from Amritsar, Punjab
Nov 4, 2022
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Address: Ropar

Dera Sir\ Madam
I want to state that punbus\ Punjab roadways tarn taran depot bus no 268317.
The bus conductor has misbehaved the female and the bus conductor has ran the bus before the pregnant lady board into bus. I m also the central govt employees. I m pregnant. My foot slipped as the bus ran by the bus driver. Kindly look into the master
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    shaveta4#
    from Jammu, Jammu and Kashmir
    Oct 29, 2022
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    Address: Sainik Colony Jammu

    Sir I board into the bus from kunjwani (J&K) bearing vehicle number PB 02 CR 6628 at 2:30 PM on 29tj oct, 2022 First of all I told him that I will go upto Pathankot then I came to know that bus will stop at Rajbagh for half an hour then I told h to give me ticket upto Samba. Initially he has taken 40 Rs from me an I waited for 10 minutes but he didn't give me ticket. Then I asked for ticket and he asked me for 5 more RS. I gave him 5 Rs more and then he gave me ticket. The point here is he is doing corruption and corruptive practices and taking money and put it into his pocket secondly his behaviour was also not good. Please look into this matter as he might be charging money from passengers and put into his pocket Thanks and Regards Shaveta [protected]
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      Rekha Mattoo
      Oct 23, 2022
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      Address: Chandigarh

      I travelled from Chandigarh to Delhi in PUNBUS Hoshiarpur - Delhi Airport shuttle No . 237030, Volvo PB07BP8593 @ 09:24:55 . I forgot my black leather bag with clothes in the overhead rack . Please help me in retrieving it . Kindly give a contact no. / procedure for the same . I’ll be in Chandigarh in next 10 days . If you hava a lost and found facility, then please let me know so that I can ask someone to pick it up .
      Thanks and regards
      Rekha Mattoo
      # [protected]
      Punjab Roadways customer support has been notified about the posted complaint.
      Oct 23, 2022
      Updated by Rekha Mattoo
      Travel date 23/10/22
      Seat no. 4
      Rekha Mattoo
      6 days gone and still no reply . Please give me a number so that I can trace my bag . It should not be so difficult !
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        L
        Oct 18, 2022
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        Address: Pune

        Hello, I have boarded PRTC bus from Pathankot to Katra. Asked the bus conductor about the free travel for women which was declined with the reason "Punjab has ended here and Jammu has started hence the punjab rules does not apply". I chose to pay over arguments. Attaching relevant pictures Hoping for a resolution and enforcement of the promises made by the governing entity.
        Punjab Roadways customer support has been notified about the posted complaint.
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          M
          moharchana
          Oct 14, 2022
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          I had to travel from Gadshankar to Pathankot by Punjab Roadways (14/10/2022) and the time of the bus is 7:30 am at Gadshankar which comes from Chandigarh and sometimes near to this time. However today no bus came. i was standing there from 6:30 am to 8:30 am and not even a single bus of this route came today and at the end i had to take a private bus. I wasted my 2 hours waiting for the bus thinking that it might have delayed but it did not come at all. This is a total harrasment for the passengers.
          Punjab Roadways customer support has been notified about the posted complaint.
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            A
            Ace king
            from Jalandhar, Punjab
            Sep 30, 2022
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            The buses going to Hoshiarpur from Jalandhar bus stand doesn't let the Jandu Singha passengers to sit in the bus saying that “we don't stop at the Jandu Singha bus stop we only stop at the Adampur bus stop and Hoshiarpur bus stand ". Moreover, the buses coming to Jalandhar from Hoshiarpur doesn't stop at Jandu Singha bus stop . People are facing many problems due to this as the buses don't ever stop at the Jandu Singha bus stop.
            Punjab Roadways customer support has been notified about the posted complaint.
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              A
              Avtar K Agnihotri
              Sep 16, 2022
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              Address: Bus stand:- Dher, Teh:- Anandpur Sahib, Distt:- To par (Punjab)

              सर्, मैं तहसील आनंदपुर जिला रोपड़ (पंजाब) का रहना वाला हूँ। जो मोहाली नौकरी करता हूँ, यहां मैं बस से जाता हूँ। बस के लिये मुझे बस अड्डा ढ़ेर(गांव) पड़ता है
              भाखड़ा नंगल से चंडीगढ़ चलने वालों रोडवेज जो ढेर बस अड्डे पर 7.50 am पर पहुँचती है। ये कभी बस रोक देता है, कभी मन मर्ज़ी से बस को बिना रोके चला जाता गया, जिस कारण हमे और हमारे जैसे कइयों को आफिस समय मे पहुँचने में देरी हो जाती है।
              आप कृपा इस बस पर सख्ती से पूछताछ करें कि ऐसी मनमर्ज़ी क्यों करते है?
              इनका हर दूसरे दिन का काम हो गया है !!

              आशा है कि आप मेरी विनती पर ध्यान देते हुए करवाई अवश्य करेंगे
              धन्यवाद
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                A
                Anivesh 2003
                Sep 14, 2022
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                Address: Yamunanagar

                Respected sir

                Hum ne yamunanagar se chandigarh paper Dene jana tha jab Bus bus stand pr thi to hmne into pass dikyha tab to kre the ki chl je ga pr fir
                Tickect paise mngne lgaye iske sath sakth sakth karwie kri Jae warna hm apne app dekhe ge fir
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                  G
                  Gobind_follower
                  Sep 12, 2022
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                  Sir, bus 1192 mac_ID:42430721, c:PC0291, D:PT197, is not giving me ticket of smalsar town & says we don't have stop there.instead of it he has given me ticket from Moga to baghapurana.
                  My ticket no is 00075348 time 12:55:41
                  Conductor is forcing me to take some local bus from baghapurana to smalsar.although sir this saree bus will go through smalsar - then go to Kotkapura but they don't pick & leave passanger at smalsar town as per him. Kindly look into the matter
                  Punjab Roadways customer support has been notified about the posted complaint.
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                    A
                    Akash Sandhu
                    Sep 10, 2022
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                    Address: Vpo+teh-baba bakala,distt. Amritsar

                    Good afternoon sir/madam...i m from baba ba akala sahib and doing job at subhanpur hospital.In the morning time buses of batala depot never stopped at bus stand .drivers stop buses far away from bus stands sometime they dont stop...that causes huge rush on stopages...me and my colleagues always reached late on duty due to their silly mistakes.kindly do favour for us otherwise we will take other step to solve it...😡😡😡we fed up now...do something please
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                      S
                      Satnam Singh Palwan
                      Sep 6, 2022
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                      Punjab roadways bus timing 7:20 am From Patti to Amritsar does not stop at jandoke sarhali Bus stop.Due to this students get late for school and college.plz solve it
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                        Joshna Dev
                        from Sardulgarh, Punjab
                        Sep 1, 2022
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                        Dear sir
                        I daily visits from sardulgarh to mansa but your roopnagar depot bus no PB12Y0914 which starts from mansa at 5.30 pm for sirsa but his driver did not stops bus at bus stands like kot Dharmu, Jhunir, Fatta Maluka. He stops the bus before the bus stand and the passengers could not ride on it. Please do the needful
                        Punjab Roadways customer support has been notified about the posted complaint.
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                          R
                          Rishab37
                          from RAJPURA, Punjab
                          Aug 31, 2022
                          Nov 16, 2023
                          This thread was updated on Nov 16, 2023
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                          Address: Banur, Patiala

                          Today i am traveling from PRTC BUS PB03BH9178 from mohali to rajpura in the evening at around 7'O Clock. When the bus is near Banur Bus Stop Driver asked counducter to not to shout or ask anybody about the stop. and when bus arrived at banur bus stop driver hadn't completely stop the bus and ake it slow and accelerate it without stopping it and a girl shout to stop the bus he didn't respond and girl again ask 2-3 times to stop near the driver but he ignore the girl. she have to get down at banur so jump from the moving bus and fell down very brutely and roll down on the road, after seeing this whole scene my body is completely shivering at that time, but driver hadn't stop the bus after this and ask "she is not my relative let die". the inhumanity by the bus driver. Thats why everyone say PRTC bus is not good travel they are not humans.
                          Punjab Roadways customer support has been notified about the posted complaint.
                          THE bus PB03BH9178 Run from Chandigarh43 to Bathinda > Malout. it has very Limited Time. it has only 5 hours to reach Bathinda that is 250km apart and has to stop at Rajpura Patiala and Sangrur.

                          It is very superfast Time bounded route so it cannot waste time here and there
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                            Karandeep022
                            Aug 26, 2022
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                            The buses who start journey from amritsar to further city are much complicate in taking the passengers.
                            If the bus going from amritsar to jalandar than the bus collector first prefer the passanger of long route and deny entry for passanger of small route.
                            Why this thing is happened in our state especially for punjab roadways.
                            everyone has equal right on front of constitution so, who is reponsible for this.if punjab roadways bus driver and collector are behaving like that then what can we do.
                            If someome come from small city and had no opportunity or right to take that.
                            So, i request to higher official to take strict action regarding this and punish or suspend those who done this thing.
                            Punjab Roadways customer support has been notified about the posted complaint.
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                              A
                              Adv Dhiman
                              Aug 24, 2022
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                              Hlo sir / Madem

                              I am a Lawyer and practice in District Court and session court Ludhiana. Yesterday I was coming from kharar to Ludhiana in the time of the afternoon . By punjab roadways bus Whose No PB10FF 4954.
                              The conductor asked me to remove your Duptta from your face. When I removed my Duptta from my face, he started telling me that this ADHAR CARD is not your. I told him that this card is mine .I also said that I am a Lawyer. I showed him my License. Which we have received from Bar Council of Punjab and Haryana High court and district court Ludhiana. He did not look at my License and said that people like you come here daily. Knowing about me that I Am a Lawyer still he misbehaved with me . He Started used the abusing language with me and he started saying that this free service (Adhar Card) will be closed because of people like you. When I told him to tell me your name that he said go do whatever you want against me and he told me you'll be the lawyer for yourself.

                              I had to come to Ludhiana but becouse of his Misbehaved, I tool my ticket till MORINDA.
                              knowing about me that im a lawyer, yet he misbehaved with me, What would he have done to the common people there ?
                              I am Sending you the photo of the Punjab roadways BUS, photo of the Bus conductor with the complaint.
                              Its my humbly request to you that you will take appropriate action against the bus driver and bus conductor and do it as soon as possible. I
                              Otherwise as a Lawyer I will have to take Legal action against both him.

                              Regards:-
                              Adv Mansa
                              [protected]
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                                Niraj Trufrost
                                Aug 24, 2022
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                                Address: Karar

                                Dear Sir
                                I am travling Shimla to chandigarh
                                But your bus not going dropping point sec43 Bus stand.
                                Bus Dropping point industry area ph 1.
                                3.30 Am.
                                4 passanger tikat avilable and contact no
                                FEPSU ROAD TRANSPORT
                                Bernala
                                Tikat no 288064
                                Date23/8/22 time 1.49
                                Send complaint no
                                Now legal court case
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                                  Gurmanveer Singh
                                  Aug 21, 2022
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                                  Address: 26 blossom salon new partap market ropar

                                  Hi
                                  Am daily traveler from ropar to mohali. I have noticed from long time buses does not stop at staion ropar stops. but last 3 weeks i observed bius doesn’t stop at all. and they run without stop or tif they want to drop passanger they drop far from station so no one can come in bus. We r wait more then 1hrs for travel even not only women r waiting men too. What the hell is this. Some i took bus from light without even stop there and i notice they don’t stop kurali too and buses r empty. One day i asked to driver y you not doung your job properly and he replied we r also have to reach at home. So, i said they also waiting to go home how they can reach. That special happen after 7 pm bcz i travel that time. May be that happen in day too.. this bus did same thing yesterday.So take strict action against them so people cannot survive. I[censored] cant do anything reply me otherwise i will take another action . Bcz i did email fee time before and no one solved.

                                  Thanks for reading my email hopefully you will take action.
                                  Amandeep
                                  [protected]
                                  Ropar
                                  Punjab Roadways customer support has been notified about the posted complaint.
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                                    Aman Dagshai
                                    from Chandigarh, Chandigarh
                                    Aug 14, 2022
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                                    Today on 14 th August 2022, at ISBT 44, One of your employee behaved very rudely and didn’t cooperated at the ticket counter. This is common problem faced by me during my journey to Dharampur which is a intermediate station on the way to Shimla. The conductors usually preference and give tickets to the shimla commenters due to which the intermediatory commuters are being ignored and my personal experience, I have to wait for hours to reach . In order to avoid such problem I request to work upon my complaint and train the conductors and drivers to behave in a gentle manner. I am an educated person. This type of misbehave can’t be accepted. These should be equality. But law is just in the name. Even complaining to the authorities at ISBT 43, they just mocked at us and didn’t cooperated. So actually four people behaved very rudely. One from PUNBUS - bus Timings :3:50 pm and after that two HRTC employees after that bus departed. One such bus is with registration number HP - 9785 to the way to shimla. The person on purpose didn’t have ticket and made me wait and gave an excuse that you were not in the line which is totally wrong. We were in line for the second bus that is the number that mentioned above. So Please look into this matter seriously. Thanks
                                    Punjab Roadways customer support has been notified about the posted complaint.
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                                      Rahul Khainchi
                                      Aug 8, 2022
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                                      I travel from nilokheri to panipat in Punjab roadways bus pb08c4528.conductor give me fraud ticket of jalander to panipat .it was used ticket of another passanger. Ticket no. 00056965. He is doing corruption with department money and not giving to govt
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                                        Rajinderkv2012
                                        Aug 7, 2022
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                                        Address: Punjab rodways

                                        Public harrasment and roadways currption by driver 07.08.22.. bus no pb06 bb3758.

                                        At dasuya bus stand. This bus get full with the passangers and few private buses was at there. Punjab rodways bus drivers comes at there he start to say to all the passangers to get down from the bus. There is 52 seater bus and i will take on 52 passangers, rest of all get done from the bus and go to the another bus. Pvt bus conductor say do not give the ticket to all the passangers who are standing.. driver start to all the passangers to get down from the bus.. and start to mis-behave with the passangers. This is too much herasment by that driver. He took up stic to hit the pessangars.. govt bus driver has an setting with the private buses, that roadways buses will not carry the passangers and they are taking the commission from private busses driver..

                                        Pls look into this matter
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