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Punjab Roadways Complaints & Reviews

www.punjabroadways.gov.in
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Updated: Mar 15, 2026
Complaints 590
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36
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Bad 😕 It seems that Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Punjab Roadways reviews & complaints page 6

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P
Prabh Brar_____11
from Faridkot, Punjab
Aug 7, 2022
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Nowadays most of buses are from pujab government. But there is no any benefit to people from small villages. Because the drivers and conductors of these buses don't stop the buses on the stops of small villages that are linked to national highways.
Hope you will solve this issue as soon as possible.
And before another complain like this.
Punjab Roadways customer support has been notified about the posted complaint.
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Cheap service government ne ladies ke liye pahle 30+ seats ka mension kar ke rakha hota tha aur aab koi bhi seats par mansion nahi kiya hota aur ladies aur children standing ho kar bus mai jati hai aur gent's na to apni seat se khade hote hai hamari government se yahi apil hai ke ladies seat par mension hona chahiye 1 no.se, 30 no.tak ladies seats honi bahutt
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    N
    Nitish9229
    from Chandigarh, Punjab
    Aug 1, 2022
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    Dear sir,

    I travel regularly on punbus volvo running at 5:00 am from chandigarh to amritsar on each monday.

    But from a few weeks even after reaching the bus stop at 4:50 am I do not find any punbus at that specific time slot, however in place there is another private bus " the orbit" standing at the time slot of punbus.

    It really causes inconvenience as this bus orbit runs at 5:40 and is inconvenient.

    After checking through the official punbus website it is clearly mentioned punbus timings as 4:59 am.

    I raise my complaint against punbus operator who do not provide good services

    Regards

    Nitish khajuria
    [protected]
    Punjab Roadways customer support has been notified about the posted complaint.
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      P
      Parma Shukla
      Jul 27, 2022
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      Address: New Madhopuri, Sunder Nagar, Ludhiana, Punjab, India

      Hosirpur bus stand all gents bathroom locked.
      Punjab Roadways customer support has been notified about the posted complaint.
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        A
        Anurag jindal21
        from Ludhiana, Punjab
        Jul 26, 2022
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        I have to travel to kohara from Ludhiana. Whenever i aksed to any govt. Bus's conductor(that bus travel to chandigarh) to give me ticket to kohara they always deny to perform his duty and always asked me to tale a pvt. Bus. This os continiously happening from past 1 month . Due to this i apways late for my duty. So you are requested to look into the matter.Most of the the drive who deny to pdrfo3m there duty there bus tyming from ludhiana is about 7.45 to 8.45 . This is the peak hours for the working professionals.
        Punjab Roadways customer support has been notified about the posted complaint.
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          R
          Rajesh Sanan
          Jul 22, 2022
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          Address: 3658/2 , New madho puri, Street no7, ludhiana

          Sir Maine adhar card Print Mobile
          Me dikhaya fir bhi conductor ne mere se
          Ticket 105/- ke leye . Sir Mai morning roper to Kharara aye mobile me hi print dikhaya tha but punjab roadways ke conductor ne Kharara se ludhiana ke paise lye hai.
          Sir aaj Kal toh document Mobile me hi honey hai.
          Jab ki punjab roadways me ladies ticket adhar card dikhake nahi lagti Sir adhar card Mobile me dikhaya tha.
          Thanks
          Adhar card no.[protected]
          Mobile [protected]
          Punjab Roadways customer support has been notified about the posted complaint.
          Jul 22, 2022
          Updated by Rajesh Sanan           Adhar no.[protected]

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            K
            Kaur S
            Jul 20, 2022
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            Hi, i have been writing this to complain about the PRTC buses not halting at goraya bus stop. I am a student and i have bus pass for which i paid 1500 RS for a month. And today i waited for almost one hour at jalandhar bus stand because every PRTC conductor said that they do not stop at goraya. Kindly please take some action regarding this asap, as a result many passengers and students are getting troubled.
            Thank you
            Punjab Roadways customer support has been notified about the posted complaint.
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              N
              Natansh sandhal
              from Rupnagar, Punjab
              Jul 19, 2022
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              Bus conductor is not letting ladies and passangers to sit and is saying I have to sit on 2 seats . Proofs are as attached in video BUS NO - PB06BB5360
              Punjab Roadways customer support has been notified about the posted complaint.
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                A
                Arunima Dev
                Jul 18, 2022
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                The bus drivers often made their passengers to change the buses without reaching the promised destination. As if in our case the bus was from nangal to amritsar but the bus dropped us at hoshiarpur and asked to take another bus for amritsar from there. It has happened multiple times.
                It makes the passengers face inconvenience. Kindly take this complaint in your view and also some strict actions against it.
                Punjab Roadways customer support has been notified about the posted complaint.
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                  N
                  Narinders12
                  from Ludhiana, Punjab
                  Jul 17, 2022
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                  Address: LUDHIANA

                  It is intimated that I Narinder Singh going with my mother at Pgi Chandigarh as on dated 14/07/2022 in bus no. 4958. Driver is very bad driving and this is very tensionful fot passangers. Conductor id no is C : PC233 is very rude behaviour with passangers.
                  Punjab Roadways customer support has been notified about the posted complaint.
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                    G
                    Gourav1711
                    from Gurdaspur, Punjab
                    Jul 10, 2022
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                    Address: Punjab

                    PB06A S8775 Punjab rodways bus travel from Pathankot to Amritsar Drive by driver inproperly and at toll plaza he going to hit two cars and talk irresponsibly with the car drivers. A action must be needed against driver and conductor who cause people to suffer.
                    Punjab Roadways customer support has been notified about the posted complaint.
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                      J
                      Jaggi1234
                      Jun 22, 2022
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                      I was traveling from chd to Jalandhar. Both driver and conductor very rude to passengers and stopped bus 200 meters behind every single bus stand on way chd to Jalandhar. Government should strict action on these kind of people.
                      Punjab Roadways customer support has been notified about the posted complaint.
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                        L
                        Local Reviews
                        Jun 15, 2022
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                        Address: Phase 1, mohali

                        I am living in mohali. I have to travell every day from mohali to ludhiana. Every time i have to get the bus from phase 6. Buses are not stopped on mohali bus stand. Drivers avoid to stop at mohali bus stand. If there is not a stoppage then why government named this location as mohali bus stand
                        Punjab Roadways customer support has been notified about the posted complaint.
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                          S
                          sainiheena
                          Jun 10, 2022
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                          This is Heena, from Doraha (ludhiana) .This morning I was sitting in Punjab Roadways bus from the doraha (timing 9:12 and vehicle number is pb10gx8478) and I had to get down Sahnewal but the bus driver and conductor did not stop the bus, I requested them so many times to stop the bus, they again dropped me after going far away and I walked from there. I came to the bus stand, now my question is that if the bus was going to Jalandhar, it stopped at Doraha, then why did not stop at the sahnewal bus stand, they talked very rudely with me, and said do whatever you want we will not stop the bus at any cost.They are making fool to every passenger. They should put a written notice clearly about bus stop. They are doing very injusctice to every lady .I requested you to please take an action regarding this. I will be very thankful to you.

                          Thanks

                          Regards
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                            Sidharth Chawla
                            Jun 7, 2022
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                            This is to inform you that the driver of this bus(PB05 AK 1739) doesn’t board passengers especially women in his bus from Talwandi Chowk . So I want you to take strict action against these drivers so that women should not have to suffer.
                            Punjab Roadways customer support has been notified about the posted complaint.
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                              S
                              shubham2772
                              Jun 7, 2022
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                              I am citizen of india and here i would like to complain about the availability of buses from patti to khemkaran. It is often seen that the buses are not run on their schedule and also a bus who run from patti at 1.35pm and it is often miss at this time. People of my area including me waiting for atleast 2 hours from 12.30 pm to 2.30pm to reach our destination. So, it is the duty of roadways to provide proper bus schedule to individuals and also follow them. So that people cannot face any problem regarding bus service.
                              Punjab Roadways customer support has been notified about the posted complaint.
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                                J
                                Jass_sandhuu
                                from Banga, Punjab
                                Jun 6, 2022
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                                Address: Jalandhar

                                He denied me to enter the bus when bus was at counter number 24 Jalandhar bus stand. Misbehaved, shouted saying free travelers buy a ticket first. He even shut the door of bus and asked me to get out of the bus in front of everyone even though I didn't said a single extra word other than that I would not travel in other bus because all the seats were full. He also ordered me to catch a local bus from counter 11. His reason for this behavior was that he was not allowing any local passenger before Chandigarh tò enter the bus before his departure time. We are regular travelers and such behavior is really very disappointing and insulting for females specially.
                                Punjab Roadways customer support has been notified about the posted complaint.
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                                  P
                                  Piya Bhatia
                                  Jun 4, 2022
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                                  The number plate of the bus is PB10HT3729. Today we were coming from Chandigarh to Ludhiana. The driver was driving very fast and rashly. He did not consider the passengers but was driving just to reach quickly. Very poor service provided to the passengers. I hope my complaint reaches you and Every other passengers travelling in these buses have a safe journey.
                                  Punjab Roadways customer support has been notified about the posted complaint.
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                                    A
                                    aman wahla
                                    May 31, 2022
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                                    Address: Makhu

                                    Do not stop bus on bus stand Patti roadways
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                                      V
                                      Vijay Pipliwal
                                      May 28, 2022
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                                      Address: Punjab

                                      Bus number PB07B03824. Bus driver is rough driving and conductor is misbehaving by other people.
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                                        N
                                        Nandni099
                                        from Delhi, Delhi
                                        May 22, 2022
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                                        I had traveled from hosiarpur to jalandhar from punjab roadways while they doing ticket process they sk to show aadhaar when I show them my e aadhaar they(bus conductor) it's not valid e adhaar have no value we have to purchase tickets he said e aadhaar has no value in eye of prtc. So why this rule when govt. Of India is saying e aadhaar is equivalent to aadhaar then why prtc didn't accept this
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