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Punjab Roadways Complaints & Reviews

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Updated: Mar 15, 2026
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Punjab Roadways reviews & complaints page 8

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M
Msrishi
from Mohali, Punjab
Feb 25, 2022
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Address: House no 17 A , Shimla Appartments, Raman Enclave, chajju majra, khatat,mohali

Very bad experience with punjab roadways bus. I show my icard in phone but they not accepted. Ek traffic PM modi ji ka keha hai digital India... hahaha... digital kya hai? Ek print ke liye Ek paper use hota hai.. avoid paper use digital this is useless
Punjab Roadways customer support has been notified about the posted complaint.
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    K
    kumarrohit9112
    Feb 21, 2022
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    Respected sir,

    I'm working in Ludhiana and travelling daily Ludhiana to my native village i.e. Village Hedon, Tehsil Samrala.

    In this regard, it is submitted that when I asked to a person (sitting in Punjab Roadways counter) to cut my ticket at my stoppage, this person is ready to giving a ticket with extra fare Rs. 10/- without giving extra payment, he reject the same. Moreover if any conductor is ready to leave me at my station, he told to the conductor to not leave him. This happened with me 5-6 times. My place is already registered under Punbus service. As such, you are requested to please look into the matter and resolve the said issue.

    Thanks with regards.
    Punjab Roadways customer support has been notified about the posted complaint.
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      R
      Rohit Makker
      Feb 21, 2022
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      Address: Mandi (himachal pardesh)

      Dear sir,
      Roopnagar depot bus having number PB 65 AT 4065. Going from Mandi to Chandigarh. I want to to in this bus from Mandi to bilaspur but conductor misbehave with me and said we will not pick the bilaspur sware. and he refused my all requests. I am going to see my relative to civil hospital bilaspur he is sick due to your roadways behaviour very same less for all o[censored]s.
      Kindly resolve this kind of issues as sain as possible. Because all guys are not rich most of people are not able to pay the taxi that's why he choosing the people roadways. But this type conductor are against the people service. Also 15-20 seats are empty I am also request to will going with stand.

      Thanks
      Punjab Roadways customer support has been notified about the posted complaint.
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        P
        Prerna Verma Kangne
        Feb 19, 2022
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        Address: Patiala, Punjab

        Digital photograph of passport on my mobile stated invalid by conductor as shown upon asking for id proof to avail free service of Punjab government owned buses for women.
        Punjab Roadways customer support has been notified about the posted complaint.
        They are accepting only aadhar, voter or pan card... But not passport or any other Punjab government identity proof
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          V
          veena sharma magotra
          from Jammu, Jammu and Kashmir
          Feb 14, 2022
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          Address: Punjab Roadways

          Sir

          My son student of 3rd year mechanical stream Thapar Instt. left Jammu to attend offline college on 13.2.2022 by above referred bus. Only 4-5 passengers had boarded the bus through out. Though the bus was under CCTV surveillance yet the laptop of my son was stolen somewhere near Kha, nna where he had gone to attend nature call. The bus conductor /attendent was in the bus. Laptop HP-pavallion gaming 15-DK0051TX -CND9270Zth/7LG82PA&ACJ, purchased from GK Enterprises Chandigarh was brand new and was packed in HP bag . the thief took out the laptop from the bag and left the bag in same position.
          IT is very surprising that the theft happened when there was no rush and in front of attendant. Driver of the bus (mobile[protected]) was contacted several time today by me as well as my son but, despite promise he didnot bother to see recording of CCTV Camer.a

          Kindly interfere and help me to trace out my laptop at the earliest for smooth study of my son. Kindly investigate the things on priority.
          Thanking you in anticipation.
          Veena Sharma
          Sr. Accounts Officer
          Office ofthe Pr, Accountant General J&K Jammu
          IAAD
          Punjab Roadways customer support has been notified about the posted complaint.
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            L
            Laddi Rania
            Feb 13, 2022
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            Address: Village Nangal,post office dehlon distt dehlon

            We booked tickets from Amritsar to ludhiana since we reached jldr bus stand conductor told us to go for washroom and whn we went fr bathroom they ran away bus without info us, he told us to bus will stay 15 min bt he didn't even wait fr us 5 min-aftr 2 min he ran bus, we suffr a lot bcz we lost our costly things, some other stuff, it was a really bad experience with bus number-prtc 2395, MACID[protected], Nd his mobile number-[protected] while we called he switch off his number every time, hope our will be resolve as soon as possible. Kindly take against action immediately otherwise trust will be broken.
            Punjab Roadways customer support has been notified about the posted complaint.
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              G
              GMS TAPIALA
              Feb 12, 2022
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              Respected sir,
              I would like to inform you that I was waiting for a bus from sathiala to batala from 3:30 pm but no bus stop here almost 5 buses passed by me but they ignore all passengers who are waiting at sathiala bus stop . Please do something positive .it's not good for Punjab roadways
              Punjab Roadways customer support has been notified about the posted complaint.
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                A
                Advocate Dinesh Mahajan
                Feb 10, 2022
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                I was standing at kharar bus stop at 6:10 Am for traveling to pathankot a bus plate shows from delhi to pathankot no 8767 had 2 passengers in bus only he took 100 rs from a private bus standing there ans convinced paasengers to board in private bus.
                Causing loss to govt revenue and in convenience to passengers. Want action against them.
                Punjab Roadways customer support has been notified about the posted complaint.
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                  K
                  Kaur
                  Jan 25, 2022
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                  Address: Chandigarh bus stand sector 43

                  Chandigarh sector 43 bus stand evening time 6 bje ke baad government bus Punjab roadway bus bahr lga kr andr bus stand me private bus khdi krva dete hai..
                  Jo high charge krte hai..roz roz yhi preshani hoti hai. Puchane pr private bus syndicate vale bolte hai ab yhi bus jayegi and or koi bus nhi aayegi bus full hone ke baad chlti hai phir baad me late ander government bus aati hai..
                  Hme boht preshani hoti hai ..so please dhain dena .
                  Punjab Roadways customer support has been notified about the posted complaint.
                  Your bus number bb3388 not pick the passanger from samrala chowk to.samrala .because these are ladies.its not good .pls solve these type of problems.
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                    V
                    Vinita Mandal
                    Jan 17, 2022
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                    On 24 December 2021 I was to traveller from Ludhiana to Jalandhar for my Punjab tet exam .but after waiting long time at Ludhiana bus stand I hardly get a bus after 2. Hours .
                    But after my exam I didn't find any Punjab roadways bus from Jalandhar to ludhiana .not even a single bus was there .
                    So it mean it's all a just a cheat to free bus service for women in Punjab.
                    Dear govt please stop fooling us.
                    Punjab Roadways customer support has been notified about the posted complaint.
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                      N
                      Navjot Rajpal
                      Jan 13, 2022
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                      Address: Kotbhai,Shri Muktsar sahib ,punjab

                      Punjab roadways bus going to Chandigarh on 4:45 didn't stop for us as we were waiting for it standing on the stop .
                      Punjab Roadways customer support has been notified about the posted complaint.
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                        R
                        Rovi Rahu
                        Jan 12, 2022
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                        Address: Vpo Amarpura Tehsil Abohar District Fazilka

                        Today at3. 05 pm a punjab roadways bus on the rout at Abohar to Hanumangarh skip the passenger standing at bus stop.. The driver of the bus stop the bus before stoppage and skip the passenger who is standing from last 30 minutes but roadways driver didn't care. I also one of those passenger who travelled for this route and suffring with fever its so unprofessional behaviour of roadways employees so take action against the concerned responsible
                        Punjab Roadways customer support has been notified about the posted complaint.
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                          S
                          Sandhayak
                          from Goraya, Punjab
                          Jan 5, 2022
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                          Main 25th dec 2021 nu jalandhar to phagwara urgent te jldi jana c family member sick hon kr k. Main 2.15 bje bus no. PB06 M 9512 chandigarh de bus conductor to phagwara utarn bare kiha ta ohne mna kr dita te jdo main kiha k buses jandiya ta phagwara to ho k hi a ta oh rudely boliya. Mera eh swal b a k ki chandigarh diya buses phagwara to ho k nai jandiya? Aur eh jdo da Govt. ne ladies nu free kita a sab eda hi behave krde a. Ede wich sada ki kasoor a dso je sarkar ne eh facility diti hai ta ohnu use b ta krnge log. Police ya koi hor Govt. da banda ohna nal ta eh eda bahave nai krde. Sare ladies te hi jor dikhande a apna. Kde apne ghar diya ladies bare ena ne sochiya k je kdi ohna nu eda face krna pye ta eh ki krnge?
                          Punjab Roadways customer support has been notified about the posted complaint.
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                            P
                            Paramjeet Singh Bhangu
                            from Amritsar, Punjab
                            Jan 3, 2022
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                            Address: Vpo Jodhe, Tehsil Baba Bakala

                            I request you that today i.e 02/01/2022 travelled in PB 02 EC 4527 Punjab Roadways bus from AMRITSAR to BEAS.
                            Conductor did not return me balance of Rs 5/- when I asked for balance he told me that I don’t have from where I give you.
                            Like me how many passengers did not get balance this you can understand.
                            Please do the need full.
                            Waiting for your positive reply.
                            Paramjeet Singh Bhangu
                            [protected]
                            [protected]@yahoo.com
                            Punjab Roadways customer support has been notified about the posted complaint.
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                              K
                              Kartik Banota
                              Jan 3, 2022
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                              On 2Jan22, I travelled from Mumbai to Chandigarh and as an outsider relied completely on asking the conductors about the onward journey. I checked with the conductor if the bus was going to Una and he said yes and gave me a ticket to Jalandhar on a bus from Chandigarh at 9PM, I was also informed that since there is road maintainance ongoing, buses are taking a detour from the normal route. So i get on the bus and after about 2 hours ask the conductor again that when we will reach Una, to which he replied, 'it will take quite some time, you go and sit' on further asking he said it will reach by 12:30 AM. On checking on maps, when i asked again at 12:30, he finally decided to tell me that this is a bus to Jalandhar and he gave me a ticket to Jalandhar. On further arguing, the driver decided to intervein and asked me to get down at Jalandhar at about 1 and take the next bus to Una in the morning.
                              I do not understand this behavior, how will an additional passenger help the roadways in any way, is the well being of the passengers not a consideration factor for the roadways. Someone from outside the state, in thin clothes, not prepared for the brutal winters of the north, was left stranded on a bus stop and in a different state altogether, waiting in the chilling cold for the next bus to arrive in the morning. Is it not the conductors duty to guide the passengers, help people like me who are new and will take these experiences back home. Had the conductor decided to be honest, i would have reached the destination before 12 and also would have been able to work the next morning, but rather i lost on work, and visiting a hospital due to the extreme cold i had to endure.
                              Punjab Roadways customer support has been notified about the posted complaint.
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                                J
                                jarnail garg
                                Dec 26, 2021
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                                Dear Sir / Madam
                                Today we required a bus for Chandigarh, still we awaiting the bus from 02 hrs but bus is coming on bus stand Hoshiarpur but bus booker bus booked only for Delhi on 2030hrs. Bus running timing is 2050hrs, so request you to suggest Chandigarh pessangers who to bus book for Chandigarh bus number is PB07BQ3824. Request you to take action against these type of happen and unfortunately harrasment. Please give for your suggestion.
                                Regards
                                Jarnail singh
                                Mobile[protected]
                                Punjab Roadways customer support has been notified about the posted complaint.
                                Dec 26, 2021
                                Updated by jarnail garg
                                Unfortunately harrasment
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                                  A
                                  Arshdeep singh gill dk
                                  from Malerkotla, Punjab
                                  Dec 26, 2021
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                                  Address: Dulman kalan po jhunair district malerkotla

                                  ਸ੍ਰੀਮਾਨ ਜੀ
                                  ਬੇਨਤੀ ਹੈ ਕਿ ਮੈ ਅੱਜ ਮਿਤੀ[protected]ਨੂੰ ਵਕਤ ਕਰੀਬ 12.03Pm ਪਰ ਪੰਜਾਬ ਰੋਡਵੇਜ ਦੀ ਬੱਸ ਨੰ pb10 CF 7886 ਦੇ ਕੰਡਕਟਰ Pc 239 ਨੂੰ ਦੋ ਛੋਟੇ ਲਿਫਾਫੇ ਮਾਲੇਰਕੋਟਲਾ ਪਹੁੰਚਾਉਣ ਲਈ ਫੜਾਏ ਜਿਸਦੇ ਕਿ ਉਸਨੇ ਮੇਰੇ ਪਾਸੋ ਕੋਈ ਵੀ ਟਿਕਟ ਪੈਸੇ ਨਾ ਹੀ ਦੱਸੇ ਨਾ ਵਸੂਲੇ ਪਰ ਮਾਲੇਰਕੋਟਲਾ ਪਹੁੰਚਾਉਣ ਪਰ ਉੱਥੇ ਮੇਰੇ ਚਾਚਾ ਜੀ ਪਾਸੋ 200 ਰੁਪਏ ਵਸੁਲ ਲਏ ਜਿਸਦੀ ਕੋਈ ਟਿਕਟ ਜਾ ਰਸੀਦ ਨਹੀ ਦਿੱਤੀ ਜੋ ਇਕ ਤਰਾ ਦੀ ਰਿਸਵਤ ਲਈ ਗਈ ਕਿਰਪਾ ਕਰਕੇ ਕੰਡਕਟਰ PC 239 ਦੇ ਖਿਲਾਫ ਬਣਦੀ ਕਾਰਵਾਈ ਕੀਤੀ ਜਾਵੇ
                                  ਆਪ ਜੀ ਦਾ ਵਿਸਵਾਸਪਾਤਰ
                                  ਅਰਸਦੀਪ ਸਿੰਘ
                                  [protected]
                                  Punjab Roadways customer support has been notified about the posted complaint.
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                                    S
                                    Smilè Arora
                                    Dec 10, 2021
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                                    Time from ludhiana to chandigarh 2 to 2:15 bus no.6348.The manner of speaking of the staff of this bus isnot correct.They were fighting with female passenger.
                                    Punjab Roadways customer support has been notified about the posted complaint.
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                                      V
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                                      Bus number PB10 BY 6348 don't stop at dhowlal chowk stop ludhiana as many people raise there hand to stop .
                                      Punjab Roadways customer support has been notified about the posted complaint.
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                                        NidhiNisha
                                        Dec 6, 2021
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                                        Today i took bus numbered. (PB11CF9525) from Ambala Cantt which was going to Jaipur.My stop was Shahbad(M) khurd. Conductor firstly said that this Bus will not stop at Shahbad (M) and you take another bus. When I asked why this Bus will not stop at Shahbad (M) then he rudely told me to stand up and give my seat to a young male, who was going to Jaipur. Moreover he said that person paying Rs 25 is sitting on seat and person paying Rs 500 is standing.
                                        Sir is this the way Punjab Roadways staff deals with women passengers and discriminate passengers on the basis of fare. I need a clarification in this regard and please specify the rule which which discriminates the passengers on the basis of fare.
                                        Punjab Roadways customer support has been notified about the posted complaint.
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