Punjab Roadways — I'm complaining about prtc bus conductor

Dear sir, madam
I am travel from Patiala to sangrur conducter name Karan he threat and miss behave me and my mother she is senior citizen, conducter (karan)he stoped and said that go and wait at a side and don't enter the bus untill I give you the permission. I asked...
Very bad conducter zero manners,
Please action as soon as possible conducter (karan) ticket tag u

Thanks