Puravankara Projects — always making us pay extra charges

Address:	560060
Website:	PROVIDENT SUNWORTH - PURAVANKARA

Hello,

They are the biggest frauds ever!!

I am rani. I have booked a flat in provident sunworth in 2013. (Prelaunch phase)
I was charged 35.6l inclusive of bescom and maintenance for 2 years.

And then comes the gst. They started charging 18% gst for everything.

The flat registration was delayed by the builders for almost a year. They started sending mails asking us to pay full amount and then possession will be given without registration.

I waited for registration and then decided to go with the possession.

Meanwhile we were allowed to inspect the building. I was out of town and when i came back they didn't let me visit the flat.
They started restricting saying we can visit only after registration. And no possession was granted (Keys were given) even though i told them i will pay the full amount of the flat as it was delayed by an year.
As the flat was registered on both names (My sister’s and mine) my sister was not in the town for registration.

My requests were ignored.

The registration date was delayed by the crm team – by providing wrong information.
Spoke to manager and crm agent (Aarathi) multiple times – no go.

I was made to pay nearly 1 lakh extra as there was a delay in paying the installments from my side (4 months delay) - while they themselves delayed registration and fussing about handing over the keys before the registration (Rule was made by them and also changed by them in couple of months), change in info in the sale deed etc caused lot of delay from the builders but they didn't pay anything to me (Customer).

I was forced to pay extra money during the registration.

The issue didn't end after the registration in 2018. There were multiple issues in the flat (Not just mine) with the plumbing, doors etc.
Had to call, send mails, raise requests on association website to get them rectified.

I had to pay for the white cement, for toilet seat cover etc even though i hadn’t used them.

Now, they are charging for bescom from 2016. I was made to pay 1.65lakh during registration under bescom charges– i wonder for what they charged me. Its been mora than a month they are not providing me any information about what the charges were for.
They are not willing to reimburse as well.

I have spoken to the crm team many times i do not get any response.

The maintenance money was taken duing registration nearly 80, 000 plus rupees. They have deducted 44k after just one day of the registration in the pswoa website (Association website) saying the charges are for 2017 year. But i did the registration on jan 2018.

They do not have any answer for my queries.

Now they all the residents are forced to pay 2 months advance – online transfer to builders for maintenance.

Regards.
Sandhya