Puravankara Projects — gst and booking cost + 10% total cost paid = total 3 lac deducted due rm false information

Address:560076
Website:www.providenthousing.com/parksquare

I Booked Provident Park square Judicial Layout, Kanakapura Rd, Bengaluru, Karnataka 560062.At June pre launch date and completion 2021?..I paid 50 K as advance to the RM at site requested for 5th floor. he collected thro debit card .and billed for 2nd floor 5B tower. When I asked its very urgency to move out Bangalore please complete the registration swap and give 5th Floor. But he said only now 11th Floor available, let me change later this is what committed. mean time CRM and in house SBI Bank Representative asked me to pay 10 lac ie 20% to process the Loan. Hence I forced to Pay 9.6 lac.In July asked to change the Flat RM refused now its not possible after registration. Hence I asked cancellation. The Team dragged me till September and stated that now SBI Approved go for Loan. After visiting Bank, Manager to choose with principle monthly 51k need to pay as a Loan for 20 years which is not explained .Hence once again I asked to repay the CRM team .after deduction of 3.02 lac include GST. they return cheque.
we tried to meet the top level management at Purvankara office but not permitted by CRM team. My referral friend also unable to get back 1 lac booking amount due to RM not provided what they asked FLAT.

1. Why we need to pay GST? with in one month when we escalated to cancel the booking?
How to collect GST back which customer no where seen or purchased the Flat!

Please Help!
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Puravankara Projects customer support has been notified about the posted complaint.
Dec 31, 2018
Updated by Pugal123
Just they will say ...its customer fault as per the process, we looted money with out any action against the cheaters!!
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    Puravankara Projects  Phone
    +91 80 4343 9999
    +91 80 2559 9000
    +91 80 4455 5555
    Puravankara Projects  Address
    130/1, Ulsoor Road, Bengaluru Pete, Karnataka, India - 560042
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