[Resolved]  Pureit / Hindustan Unilever — Substandard after sales services and not clear inflation services.

Dear Sir,

With reference to subject line I hereby want to complaint about the services provided and response from local service provider is really disappointing.

I was using Eureka Forbes Dr. Aquguard but because of i put my trust on Indian brand but now I am really very disappointed with the answers that I am getting from local service provider.
I have purchased Pureit Eeco ultima RO+UV+MF. Whenever I am getting any problem and registering a complaint always local service provider tells me about the charges to be pid. My instrument is under warrnty and It is giving error of Change GKK. I have already taken Extended warrnty of 2 years.

For branded products like this basic consumables should be covered if it is not covered in warranty of extended warranty then what is the meaning of taking this products or services.

Request you to kindly provide proper support and solution of my problem.
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May 5, 2022
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2022
PureIT / Hindustan Unilever Customer Care's response
Dear lohani saif,
We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.
Regards,
Team Pureit
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