[Resolved]  Purple Optics, Guduvanchery — Foolish arrogance and complete ignorance o[censored]nskilled so called technicians

Address:

Chennai, Tamil Nadu

Foolish arrogance and complete ignorance about how to fit an cylindrical lens.Installed my existing cylindrical lenses and the axis was completely distorted which lead to blurred vision and precipitation of the migraine .

The frame, which had a loose screw on left arm but convinced to sell to us saying that its it elasticity of the spring which clearly reflected the ignorance of the sales person . While putting the existing lens on the new frame made multiple cuts on the edges and a major chipping of the corner which they refused to accept the damage made.

When approached refused to replace the frame and did a local repair with an ill fitting screw. Very arrogant behaviour.
The foolish and arrogant manager mr Kurabhakaran [protected] was daring enough to challenge us saying that they did no mistake and was bragging to give double the price of the frame if we can prove them guilty.

All medical records, certificate form the ophthalmologist is intact with us to prove the same.