Purple Optics — Specs not replaced in warranty period

I am writing this complaint to state that my specs which I bought 9 months ago has a crack near the nosepad. I bought this from Villupuram branch and when I asked the Villupuram staff they said to bring the specs to the shop. But after seeing the specs they are hestitaing to replace the specs even if it is in warranty period. They were asking me to pay again and also they will take around 7 -10 days for replacing the lens. Till that date what will I do without my glasses. And I use laptop daily. Which makes the situation more pathetic. So please take some action on this before my warranty period ends