[Resolved]  Pushpak Courier — Product not delivered and denied to deliver at the mentioned address and asked to come to come to various

I have received a call from a person named Saeed stating that he is speaking from pushpak courier and he has a parcel with my name, he asked me to come to various places in the city to pick the parcel which I don't believe is the service you guys should provide, if you have a parcel you are supposed to deliver it to the mentioned address as you have charged from the sender to deliver at that particular address only. Also asking a female by your random delivery boy to come to various unknown places to receive the parcel is extremely disgraceful and involves criminal risks. Also asking the receiver to come to various places to receive the parcel when that parcel should have been delivered to the mentioned address even in covid times involves medical risks also. I highly condemn behaviour of your delivery boy the regional office people and the person who received the phone call at Jaipur office also, extremely irresponsible and disrespectful staff you have. You guys deserves police complaints actually. No parcel received, no proper response given, extremely rude and disrespectful staff, nobody took responsibility also
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Jul 13, 2021
Complaint marked as Resolved 
I would like to mention that after the complaint the staff responded immediately and my parcel has been delivered to me by Mr. Ashraf Ali along with one more decent member of the Pushpak courier team with the best behaviour. Thank you so much to team pushpak courier and especial mention to Mr. Ashraf Ali and the Instagram team of Pushpak courier who responded immediately and resolved the issue. Though I still have issues from the person who received call on this number 01412206898 who didn't help me in any which way and the only solution he had is to return the parcel to the sender. Anyway again thanks to team pushpak courier and Mr. Ashraf Ali and pushpak courier Instagram team
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I would like to mention that after the complaint the staff responded immediately and my parcel has been delivered to me by Mr. Ashraf Ali with the best behaviour. Thank you so much to team pushpak courier and especial mention to Mr. Ashraf Ali and the Instagram team of Pushpak courier.

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