PVR Cinemas — Amount deducted but tickets not booked

I have paid the amount from Paytm and tickets not booked yet. I have the amount for KGF movie for PVR Shalimar Bagh Delhi dated 16 April 2022 for timing 4:40. But still i didn't recieved any ticket booking. I am attaching the Paytm payment receipt with this mail. Kindly do the needful and solve the issue as soon as possible.