PVR Cinemas Complaints & Reviews

This is to bring to your notice that PVR Maruti Solaris Anand Gujarat have very rude staff and very bad behavior. They disturbed me during the movie 3 times asking me for a ticket. Spoke with rude manager and said it's a routine check. But only I was asked ticket 3 times during the movie. It's really embarrassing....

I am writing to express my dissatisfaction and file a complaint against PVR INOX for providing misleading information on their website and mobile application regarding the acceptance of INOX PVR passes for booking tickets. Despite fulfilling all conditions for the 4Dx format on a weekday, I was unable to book tickets for Deadpool 3 due to an error stating that my pass was invalid.

Upon further investigation, I discovered that...

On 22nd of June my payment of Rs. 600 was successful but in pvr payment machine receipt was not generated, So we made payment via other UPI mode and both the payment were successful, but refund not received for one transaction....

Not able to redeem gift card worth Rs. 500, If it is more than Rs. 500 (804) it says insufficient balance in card and if its less than Rs. 500 (464) it says its less then min redeem value. It is very wrong and by any means I cannot get a 500 value of my cart no matter what i add. this is a complete waste of my money and gift card. I need a solution asap....

I booked a ticket for 3 people yesterday for the film Inside Out 2, but one of the guys can't make it. So. have to cancel the amount. I know about the T&C and the fact that 75% money will only get refunded. But I am not able to cancel the ticket since the option to cancel the ticket is not present in the PVR Official app.

Please cancel my ticket and initiate a refund.

Thanks...

Had booked 4 tickets on[protected], money got deducted but tickets not confirmed
Had to rebook on another app...

Kusuma Nelli
Attachments
Tue, Jun 4, 9:07 AM (2 days ago)
to PVR

INOX GARUDA MALL, MAGRATH ROAD, BANGALORE
SHOW ON MONDAY 27.05.2024, TIME 9.30AM TO 12.33 PM
SEAT NO. SCREEN 5 AMOUNT PAID :191.50

ENGLISH, A
FURIOSA: A MAD MAX SAGA (ENGLISH ATMOS WITH ENGLISH SUBTITLE) (A)

MON

09:30 AM
27-MAY-2024
TICKET ORDER SUMMARYbr...

No refund for PVR passport payment.

Its been more than 2 weeks since a made the payment for PVR passport of rs.349 via upi.

I didn't got the confirmation at the end and yet money got deducted from my bank account.

I contacted your customer care couple of times, they said the payment failed due to some technical issues and money will be refunded within 10 days max...

I also sent...

I am writing to report an issue with my recent food order at PVR on[protected]. I ordered a large nachos, Pepsi, and popcorn, and the payment was debited from my account. However, I did not receive any confirmation, and my order was not registered.

This issue caused a significant disruption during my movie as I had to leave my seat to inquire about the order. The manager directed me to customer service, and I was then asked...

I mistakenly booked the ticket and I want you to please cancel it. I need refund. Although I was just applying my Gift card on it but it booked the tickets automatically....

I didnot get my order in time as well as manager is not responding properly. They are showing attitude and negligence towards the customers, today including me so many more then 3 people faced same issue. The bill you gave is missing, is said to have gone somewhere. They clashed with us that we had no seat number, no bill if we asked loudly.
I want the action towards the issue.

See we are sending you a copy of the bill for the food order.

how many days takeing solved my complaint.

I have not received any response from your end, it's almost a month now.

I tried to book tickets of " godzilla vs Kong " at Mansion IONOX JIO World, BKC on your website "INOXMOVIES com"

The payent was successful but the tickets we not booked, I tried it 2nd time and same happened, this was a tecnical glitch on your website.

The amount deducted are as below,
Rs. 2093.62 and Rs.2418.40....

I booked 2 tickets for the movie - GODZILLA X KONG : THE NEW EMPIRE (3D TAMIL) (U/A) on April 12, 2024 at 10pm and my money was deducted for it but the tickets were not booked. So I booked 2 tickets again. While my money was deducted and the ticket booking failed I received a message stating that my money will be refunded in 7 - 10 business days but I didn't receive my money yet....

My name is Devansh Mehta and I tried to book tickets from your website for the movie Maidaan on Apr 22, 24 at 0940 hrs. I used a gift voucher for Rs. 500/= and when I tried to pay for the remaining amount using credit card the website did not respond and I was timed out.

Now when I try to rebook the website says the gift voucher has been used.

Please call me on [protected] to resolve this issue and how to rebook the tickets.

Best Regards,

On March 25th, 2024 I placed an order for my food using PVR application and I chose UPI payment method. The app redirects me into Google Pay and I completed my payment of 190Rs it was successful. However, the order is not showing as booked in PVR app.
I asked about this at pvr Food counter they said I will receive a refund within 48 hours. After 2 days again I Called PVR customer care they asked me to send an Email. I have sent the...

I had booked a show at PVR Growels, Kandivali East, Mumbai. Due to technical issues, the show did not start and the manager took pictures of our ticket saying we will receive a refund. IT HAS BEEN 4 DAYS BUT NO REFUND HAS BEEN OBTAINED. Can you please look into it so I can get refund as soon as possible.

Date - Sunday 7th April, 2024
Show time - 9:00pm, Screen 1
Seats #s - L5, L6
2 tickets - amount 583.36br...

Yesterday dated 25th Mar, Me and my friend been to Orion Mall, PVR, Bangalore to to watch a movie, We bought cheese popcorn - REgular size rated Rs 390/-

Once we got in all we got is only unpopped corn for most 60% in each bite it was uncooked .

Sir does money doesnt matter if it comes from commoners like us, Should we be dressed in hi-fi manner to get the food for money. Iam saying this first we got a popcorn...

Hello, I have booked today for Godzillavskong, but it got rejected after debited. Reference no.[protected].

I request to refund my amount at the earliest. Attached for your reference....

Hi team,

I tried to book tickets using the booking ID and the link provided on 23rd Feb 2024 for the movie Demon Slayer: Kimetsu No Yaiba - To The Hashira Training. Money was debited 3 times but the ticket was not received. When asked at the ticket counter, they informed me the ticket has not been booked due to some technical issues on their end and I gave the booking ID directly to and booked the ticket. He said that a refund...

In pvr aero hub ill book godzilla X kong movie but on time in theatre they will tell " the show was canceled due to electric power default " ill travel long distance to that show so pvr cinemas to refund the ticket cash and ill want extra composite charges for my travel...