PVR Cinemas Complaints & Reviews

Address: Dehradun

I went to book my tickets for 5 people in PVR cinemas in Mall of Dehradun in Dehradun, Uttarakhand. I went to the counter at 10:00 am to book the tickets of Avatar: Fire and Ash (3D Hindi) which was going to start at 10:45 am on 2nd of January 2026. But when I made I made the payment in the counter the payment was successful by my side in UPI but the tickets were not booked. I kindly ask you to please look into the matter and please initiate...

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Address: Delhi

Dear Sir / Madam,
I am writing to register a formal complaint regarding unacceptable and unfair practices at your PVR theatre in Kanpur. On my recent visit, I was compelled to purchase a food voucher of ₹150 along with the movie ticket — I was told no ticket would be issued without the voucher. I paid for that voucher believing it to be valid and redeemable.
When I attempted to redeem the voucher at the food counter, I...

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Address: Bhilai

Today when we visited PVR Cinemas Surya Treasure Island Bhilai at 3.40 pm..
We noticed severe security lapses like no one was present at security checks at the entrance of the theatre.Further, out Auditorium (Audi-1) was open and we went inside theatre.It shows serious lapses on the security part of the public place like theatres where many number of people are present.It is worth mentioning that after serious terrorist blast at delhi...

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Respected Sir/Madam,

I am filing this formal complaint against PVR Cinemas for rude behaviour, unprofessional conduct, and deficiency in service by one of their staff members, which resulted in financial loss and mental harassment.

On[protected], I had visited PVR Cinemas Puducherry to watch a movie. Since PVR does not provide seat delivery for food during the show, I placed an order for Paneer Loaded Fries...

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Address: Ateez World Tour - Towards the Light: Will to Power (UA13+) 01:00pm | Sun, 31 Aug, 2025 PVR: Select City Walk, Delhi(AUDI 06) Delhi-NCR, Delhi

The 1:00 pm show at Saket, Pvr Pictures was canceled abruptly, no email or call before the show, then the manager said it will take four days if refund of tickets. No confirmation on email or message that is show has been canceled or refund will be reintiatiated....

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I want a file a complaint against pvr amibence mall gurgaon and want 50000 compensation for wasting my time. The movie time is 2:40 pm but it started at 3:02 pm...

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Address: No. 142, 2nd Floor, Phoenix Market City, Velachery Rd, Velachery, Chennai 600042

I am writing to formally bring to your attention a matter of concern regarding the condition of the women's restrooms at PVR INOX Luxe Cinemas located at Phoenix Market City, Velachery, Chennai.

During my recent visit on August 26th, 2025, I observed that the women's toilets were in an extremely unhygienic state. Specifically:
The toilets were not cleaned properly and emitted a foul odor.
There was no water available...

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PVR जबलपुर में Saiyaara movi शुरू होते ही screen पर मेरी सीट नम्बर दिखा जिसमें मुझे gift कूपन show हो रहा था। किंतु jabalpur PVR ने वह कूपन Process करने से मना कर दिया।
Date 27, July
Screen 4
Time 6:35pm to 9:41pm
Seat F4, F3
ORDER...

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Hey There,

I have Lost a oneplus black coloured bluetooth earphones at PVR priya vasant vihar on 14th May 2025. I have contacted the authorities there right after my show ended and since then have no response from them. This complaint here is to raise urgency and attention to the matter. Please inform if found.

Movie: Sinners
Screen : Audi 01
Time : 8:45 PM 14th May 2025
Seats: J9 J10br...

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Respected Sir/Madam,

I am writing to formally raise a concern regarding the screening of the movie "Good Bad Ugly" (Tamil) at PVR Cinemas, AeroHub, Chennai, scheduled for 12:10 PM on 15th April 2025.

I had booked a total of 7 tickets for this show – 3 tickets via the BookMyShow app (booking proof attached) and 4 tickets purchased on the spot (proof also enclosed). However, the show, which was scheduled to...

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Address: 4th Floor Treasure Island Mall, 11 M.G.Road, South Tukoganj, Indore

I booked Chava 4 tickets G row Audi 2 which is available in prime not in classic and that’s why I paid extra money for that, but when I visited the theatre the row G was on classic not on prime and also chairs were not cleaned and with bad smell.

BOOKING ID: TYAGBA5
TRACK ID: [protected]

4th Floor Treasure Island Mall, 11 M.G.Road, South Tukoganj, Indore...

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Address: Malad infinty

I had booked a ticket for interstellar 4DX and after the i sat at the movie i asked the executives there and only then they conveyed it that interstellar 4DX movie has only seat motion and not the whole experience.This should have been told to us before booking the tickets as then I would've preferred 3D. And also the price of the tickets wasn't reduced which should've as the experience given was 1/3rd. Hence I will be raising complaint through...

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Address: pvr lulu kochi

I am extremely disappointed with the service at your PVR Lulu Kochi outlet. I booked tickets for Mufasa: The Lion King (4DX 3D) on Thu, 26 Dec 2024, 11:50 AM (AUDI 07 4DX), seats CC-J3, J2, J1, J4. The show was abruptly stopped after half an hour and canceled. Your staff assured us of a refund, but it’s been days, and I still haven’t received it.

Adding to the frustration, BookMyShow informed me that PVR claims the show...

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I went to watch Mufasa at PVR Cinemas Juhu, Mumbai on Saturday 28th December 2024. It was the 2.15 p.m. show.

The card machines did not work at the ticket counter and we paid by GPay, Rs.1560/- . The tickets were sent to a phone number of a member of my group.

At the snack counter, the bill was Rs. 1720/- for popcorn and iced tea. I noticed again that their card machines were not working and was informed they...

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Address: Pvr PMc

We bought two packets of little hearts for kids
For 16 month baby girl purpose
Security team also not allowed at the time of entry check point
They said intermision time u can collect with showing baggage coi twr coupon
When we to again back to collect at intermission time
Baby was crying when we spoke manager spoken to very rudely and not ethnically
When I was shouting with lot of emotion even...

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We have booked 8 tickets for Dec 4, 2024 and we by mistake booked for hindi show. There is no option on the pvrcinemas site or PVR Inox app to cancel a booking!...

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Booked two tickets for #KALKI2898AD IMAX in #PVR INOX Mantri Square, Bengaluru, for the 7:30 AM show on June 27, 2024. Unfortunately, the show was canceled due to a "technical issue." I used PVR gift cards to book the tickets, and since then, it’s been nothing but a nightmare trying to get a resolution! Case ID: 02925923.

I’ve called PVR's customer care 50+ times over the months. Each time, they either cut the call or promise...

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Address: Pvr Superplex Mall Of India Noida

I hope this message finds you well. I am writing to express my disappointment regarding my recent experience at your theatre in PVR Superplex, Mall of India, Noida, during the 10 AM screening of Venom in 4DX.

Unfortunately, I found that the full features of the 4DX experience were not realized during the movie. The expected smoke, water, and scent effects were completely absent, which significantly impacted our enjoyment of...

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Address: CHENNAI

I visited most of pvr cinemas in chennai where all the pvr cinema halls displaying hindi instruction videos for cinema hall etiquettes
why they are displaying videos in hindi in non-hindi states, are they trying their smartness to impose hindi on us. If anybody takes video then why the staff denying, if it is in tamil then the person will know it and they won't do it. People coming for movies are not advocates or more educated people to know piracy law, only the vides can educate them but they display it in hindi.

Also, another scame like thing is, food court in all pvr cinemas in chennai not accepting food card. People availing food card paying money for income tax excemption but pvr not keeping the swiping machine for food cards in food court. Why is it so? any scam is going on, pvr cinemas has to clarify it

PVR Cinemas customer support has been notified about the posted complaint.

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Address: 2nd Floor, South City Mall, 375, Prince Anwar Shah Rd, South City Complex, Jadavpur, Kolkata, West Bengal 700068

My 20k MaH urbn powerbank has been lost in INOX PVR cinemas. Please check if it can be recovered.

Product Description
URBN Powerbank
Black Color

Date and Venue
Oct 8th, 2024
4.00 PM Show
joker movie
Audi 4

PVR Cinemas Complaints & Reviews

File a complaint to PVR Cinemas

PVR Cinemas reviews & complaints(2479)

Payment debited but ticket not booked

Complaint about mandatory food voucher purchase and non-redemption of Rs.150 at PVR Kanpur

Security Lapse

urgent complaint rude behaviour by manager at puducherry

Double booking , no call or email for cancelation of booking.

25 min advertisement and movie time is 2:40

Cinema/Theatre

Gift copan not provided to me

Lost earphones at pvr priya vasant vihar

Formal Complaint Regarding Delayed Screening and Excessive Advertisements Request for Compensation

Fraud on sitting arrangement and bad service.

4DX for movie Interstellar

Immediate Attention Needed: Refund Pending Rs. 1732 and Show Cancellation at PVR Kochi

Bill/receipt for payment made for snacks

Customer ethics

No option to cancel the bookings

Refund is not processing

Poor experience while Venom Screening

Hindi imposition and non-acceptance of food card

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Lost of URBN powerbank

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PVR Cinemas Complaints & Reviews

File a complaint to PVR Cinemas

PVR Cinemas reviews & complaints(2479)

Hindi imposition and non-acceptance of food card

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Lost of URBN powerbank

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