Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
PVR Cinemas
PVR Ltd.
Customer satisfaction rating: 62%
Submit a Complaint
1152
COMPLAINTS
ADVERTISEMENT

PVR Cinemas Customer Care

TwitterFacebookLinkedInYoutube
Address
61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
197
down
80

Submit a Complaint
Customer satisfaction rating
62%
Complaints
1152
Pending
0
Resolved
713
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 10:00 am - 12:00 am
Tue 10:00 am - 12:00 am
Wed 10:00 am - 12:00 am
Thu 10:00 am - 12:00 am
Fri 10:00 am - 12:00 am
Sat 10:00 am - 12:00 am
Sun 10:00 am - 12:00 am

PVR Cinemas related photos (230)

Complaints with pictures are more trusted and informative   

PVR Cinemas Photos

PVR Cinemas Complaints & Reviews

Sort by:
Report
Copy

Pvr mani square gave us an evidence of extremely poor hospitality, unpolished behavior and gross breach of basic etiquette.
Apr 16, 2021

Complaint Status

PVR Cinemas customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    Booked a ticket after unlocking privilege...but still didn’t receive any points or free popcorn voucher
    Apr 10, 2021

    Complaint Status

    PVR Cinemas customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      I had booked two tickets on Sunday (04.04.2021) through online .

      show time 6:30pm at PVR VEGAS Dwarka sector 14, Movie name ONE .
      Once i reached PVR they are not received any order confirmation, i also not received any ticket details from PVR regarding this, But cash around 400 had debited from my account . I have shown my cash debited message also they not accepted .

      When can i get My refund

      Dileep
      [protected]
      Apr 05, 2021

      Complaint Status

      PVR Cinemas customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        I am enrolled my number and also purchasing ticket from there for a free popcorn but i didn't received any message of free popcorn
        Apr 03, 2021

        Complaint Status

        PVR Cinemas customer support has been notified about the posted complaint.
        Add a comment
        Helpful +2
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Report
          Copy

          Hlo pvr i m going to watch a movie in pvr khanna on 3/4/2021 they force me to buy a combo with ticket & then they banned me to enter threater without mask i ask to give me a mask that writen on board by pvr franchise but they said don't have a stock of mask
          The manager is so rude
          Misbehaving
          Apr 04, 2021

          Complaint Status

          PVR Cinemas customer support has been notified about the posted complaint.
          Add a comment
          Helpful +1
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Hi, I recently visited pvr cinemas in Ampa skywalk. I was forced to buy pop corn and pepsi along with the ticket. It is purely...
            Helpful
            Share
            Booked a ticked for matinee show at pvr cinema S2 Warangal for Godzilla Vs Kong through Hand Ticket PINE: 00474645/003 . in...
            Helpful
            Share
            Report
            Copy

            I have booked tickets but some other persons were sitting on my seat numbers . I had to wait 30 minutes to get the seats . And staff was saying us to wait instead of taking a instant action. Mood was spoiled with family we came . Two tickets were for 4 year kids . Even we had to stand there for 30 min
            Difficulty in getting booked seats
            Mar 22, 2021

            Complaint Status

            PVR Cinemas customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              Booked 3 tickets on 17/3/2021 for ROOHI show time - 11:15 date - 18/3/2021 in PVR Xperia Palava, Mumbai. Money deducted from my account but booking is not reflecting on the portal. Requesting to resolve at earliest.
              Booking not reflecting
              Mar 18, 2021

              Complaint Status

              PVR Cinemas customer support has been notified about the posted complaint.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                Today I have booked 3 tickets for telugu movie jathi rathnalu movie at PVR VR mall through PVR cinemas app ! My money has been detected and due to time our error my ticket has not been generated ! Please refund my money or confirm the tickets
                Mar 10, 2021

                Complaint Status

                PVR Cinemas customer support has been notified about the posted complaint.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  I am unable to cancel my ticket booking . The application always pops up a message saying: please try again later.

                  Details: pvr musharambagh - Hyderabad
                  Show: Jathiratnalu
                  Time: 1:00 pm ist, 11th march 2021

                  I would like to cancel the ticket and get 75% refund as per the policy.
                  Ticket - Cancellation Request
                  Mar 10, 2021

                  Complaint Status

                  PVR Cinemas customer support has been notified about the posted complaint.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Report
                    Copy

                    In PVR cinemas Hyderabad many shows are cancelled... concealing. If today cancelled the movie next day why are you giving schedule timings and giving trouble to viewers. Please kindly verify it.
                    Mar 09, 2021

                    Complaint Status

                    PVR Cinemas customer support has been notified about the posted complaint.
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Report
                      Copy

                      How can pregnant women go up by stairs 5 floors?
                      What the hell happening all lifts?
                      Mar 07, 2021

                      Complaint Status

                      PVR Cinemas customer support has been notified about the posted complaint.
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Report
                        Copy

                        I have about to book a ticket i checked before my g ift card showing my balance 1000 and when i trying to book the ticket it got zero balance. I have not used the amount please give my amount back so that i can book my tickets
                        Feb 24, 2021

                        Complaint Status

                        PVR Cinemas customer support has been notified about the posted complaint.
                        Add a comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          I have directly booked 1 ticket for movie in counter(attached it's screen shot), but some groups of people came and showed...
                          Helpful
                          Share
                          Report
                          Copy

                          Need to inform before selling the tickets. MOST OF the effects were stopped due to covid. So why not the prices quoted at discounted rates.
                          I request you to kindly refund the amount as privilege points
                          Name G.yogesh
                          Mobile no [protected]
                          4DX effects were poor
                          Feb 16, 2021

                          Complaint Status

                          PVR Cinemas customer support has been notified about the posted complaint.
                          Add a comment
                          Helpful
                          Share

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            I have complaining against pvr pheonix mall Bareilly staff's against that they are not trained and their lack of knowledge...
                            Helpful
                            Share
                            HI
                            on 7th Feb i payed monster hunter ticket by Google pay in Mangalore Forum evening show. Amount got deducted but...
                            Helpful +1
                            Share
                            Hi Sir/Madam, please look into this. Theatres in Hyderabad increased tickets prices like anything. PVR normal price is 138rs...
                            Helpful
                            Share
                            Report
                            Copy

                            Todat, on 12/02/2021 when I was booking tickets for UPPENA TELUGU, PVR PHEONIX MARKETCITY I Applied my gift card no. - [protected] of 250/- and its pin but due to some technical reasons my transaction failed, after that when I again tried to book tickets and followed the same procedure your website showed that the card has zero balance. I also checked the card's balance in you gift card section there also its showing zero balance, so how can it have a zero balance when my transaction was not even completed. Also, there was no notification from Pvr on either my mobile or my Email about the following transaction. So please kindly look into the matter at earliest and reload the amount into the card so that I can enjoy my movie. Thank you. ABDUL HAMEED EMAIL: [protected]@gmail.com
                            Feb 12, 2021

                            Complaint Status

                            PVR Cinemas customer support has been notified about the posted complaint.
                            Add a comment
                            Helpful
                            Share

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              ADVERTISEMENT