PVR Cinemas
PVR Ltd.
Customer satisfaction rating: 61%
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1175
COMPLAINTS
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PVR Cinemas Customer Care

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Address
61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
Delhi
India - 110057

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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61%
Complaints
1175
Pending
0
Resolved
716
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 10:00 am - 12:00 am
Tue 10:00 am - 12:00 am
Wed 10:00 am - 12:00 am
Thu 10:00 am - 12:00 am
Fri 10:00 am - 12:00 am
Sat 10:00 am - 12:00 am
Sun 10:00 am - 12:00 am

PVR Cinemas Complaints & Reviews

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I got a phone no. From one of your employee and asked for an help to book a whole private screen she told she will call or message back but doesnt even responce with yes or no...she simply seeing my message and not replying very worst behaviour...kindly make an note of it...
Sep 27, 2021

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    PVR Cinemas, Chennai

    Have tried umpteen number of times of times to book for tickets today but everytime getting...
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    I go to PVR Pathankot and i booked ticket for 4 persons after ticket booking i go to baggage section and they deiny to accept...
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    Afternoon show date 20/09/21
    Such incompetent staff, long line at the counter, no CHESSE popcorn available when it was clearly showing that it is available on Book my show. If book my show is a third party then you should cancel it there as well, as not everyone will book tickets on your pvr website. Such disappointment being such a big brand.
    Sep 20, 2021

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      The ticket price for the movie amounted to Rs.180( For 3) but they say that it comes with a combo offer for which we had to pay Rs.200 additionally for 3 packets of popcorn. I cant understand how the popcorn home making packets are costlier than the tickets.
      It is also unbelievable that why do I need to pay the same if i dont require it.
      How can I be forced to get it.
      Sep 20, 2021

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      Same scam with me also.
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        Hi I’ve just bought your dive water bottle sold at PVR kukatpally, forum sujana mall.
        The bottle says mineral water...
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        Hello !
        Today on 19th september 2021, i've just visited the pvr cinemas for tickets of afternoon show of movie(sang-chi).br...
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        I was showing i could recieve 50 Pvr privelege points on booking tickets with pvr app, after the theatres reopened in Gurgaon....
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        I tHink one worker in the theatre had taken that but he refused to give me...
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        The food experience was the worst with unprofessional staff .. not knowing about their stock
        Food items were displayed but majority of things were not available .
        If we are watching a movie make sure to stock all the items as per requirements . They are taking so high money but Food facilities are not available
        Sep 05, 2021

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          I think this is against customer choice to give them food vaucher even if they dont want and adding that price to ticket .i...
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          Today, i watched shang chi movie in PVR cinemas at treasure island, indore.
          It's a very terrible experience. In first half of movie get blurred. Cut some part of movie for interval. I think it is the worst experience of mine at pvr.
          Sep 03, 2021

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            They had taken my 600 rupees through paytm and did not given tickets to us and saying your successful payment of paytm will...
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            Amount was debited but confirmation was not received. When do i get a refund? How long would it take?
            Aug 30, 2021

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              I am coming for watching movies in pvr dimand plaza jessore road kolkata, when i ask for ticket in counter the counter staff has asked Rs 70 extra for ticket. When t asked him that why you are asking extra Rupees then he replied me that popcorn is mandatory with ticket. I request him to provide ticket only then he refused. He advice me to book ticket online but he is not ready to give ticket. my Rs 70 is going totally wasted.
              So i request you please resolve my issue for return back my Rs 70.

              Thanking you
              Ravi kumar singh
              [protected]
              Aug 28, 2021

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                Had ordered for 2 plates of Mixed Chaat.

                Was served tasteless 95% Aloo as mixed chaat

                Did not expect such poor quality and cheating tendency from a reputed food court at PVR cinemas on 5th floor, Diamond Plaza, Jessore Road, Kolkata
                Aug 25, 2021

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                  I'm currently watching The Conjuring part 3 at Elante mall Chandigarh (in 4dx). I'm not able to see anything due to pathetic...
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                  I hqd orderd 2 plate samosa
                  Which they called frozen samosa
                  Which they bake n gives to costumers
                  Today...
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                  Ticket asked for tomorrow but the counter boy gave today's ticket.
                  Aug 19, 2021

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                    Miss behavior and rude naturr, demonding extra money of ticket
                    Aug 11, 2021

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