PVR Cinemas Complaints & Reviews

I visited PVR Cinemas Vegas Mall Dwarka for an evening show on 04/06/2023, When I went to the counter to buy a meal (Popcorn+coke), the cashier fraudulently added 3 microwaveable popcorn for no reason and when I politely tried to tell her to remove it from my order she was extremely rude and started telling me that PVR mandated it. Moreover, I did not receive a printed bill with my order and neither my number was taken (usually I receive an invoice in my message box) but nothing this time.

Also, I was made to pay to some unknown number and not an official QR code after telling me the card machine was out of order. Kindly check such behaviours from the staff and PVR Cinemas should provide a refund to those to whom such articles are being sold forcefully, or at least check such behaviours in the future. Terrible experience with PVR for the first time.

On june 3 I booked ticket for spider man across the spider verse 211*2= 411 my money got deducted but ticket not booked pls resolve fast

Summary-
Booked 5 tickets for Spider-Man: Across the Spider-Verse for Saturday June 3rd 2023 show in Nexus Mall Koramangala via PVR app. The payment was done by Gpay.
The money was deducted but tickets were not booked, kindly help.
Transaction Details attached.

Hi Everyone

We buy the ticket on 20/05/2023 for movie The Kerala Story at PVR Gaur City Greater Noida (Audi 02-Prime Seat No - M5, M6, M7, M8) - Order ID - GAUR[protected]

We have a infant so PVR manager stopped us to enter in the movie hall and promise the Refund of Ticket Value including Convenience Fees

But no money received till now

Kindly release our payment

Hello.I've recently booked 2 tickets worth rupees 556 via UPI.I tried to book Fast X tickets in Brookfields coimbatore.The money was debited but I didnt get my tickets.I've again booked the tickets via book my show so I would like a refund for the money spend in initial booking throught the pvr app.The date of booking was 26/05/2023.

At first I booked 2 tickets for Fast X movie it was done without any issue but after few moments I booked another ticket for same movie but it was not booked but my money was deducted from my account. Only 2 booked seats are showing. My contact number is [protected].

I have gone to book 6 tickets of fast x Hindi-4dx 3d at 3 pm of 22 may. Amount 3840 but my ticket got cancelled after some time as my payment won't done in time and after 5 min my payment got deducted please help
Mall- Pacific Mall pvr

I had seen royal stag water bottle advertisement in Hyderabad. I believe it is banned to surrogate advertisement in india

I tried to book tickets from PVR cinemas through official app but my ticket not booked and amount debited from my account

I booked 1 ticket from the PVR app and paid via cred. The transaction was successful but tickets are not booked. It is very disappointing and frustrating. Total amount of Rs. 744.18 was deducted from my account.
Incident date: 19th May 2023

I requested to take my order but they haven’t took it serious

No response from pvr side..
Irresponsible industries
Staffs
My refund amount 500 till now didn't get any update from company side

I was promised to get privilege points for 2 movies..but didn't update yet..

I booked 2 movies in past ..but did not receive privilege points ..but it says it will be granted but it is not updated also.. for 3 months

Bad thing abt PVR cinemas..I’m not receiving PVR privilege points for 3 bookings through PVR app I didn’t receive points please help me out with situation . Give my points ..In fact it’s not even updating PVR privilege points …I hope this gets solved

I went to PVR Cinemas in Vegas Mall Dwarka, New Delhi yesterday night and handed over my bag to the attendant managing their luggage section.
When I came back home and opened my laptop, the whole screen is broken. It has big crack and other small breakages in the screen.
I can confidently say it’s their fault because I was working on my laptop 5 mins before handing over the bag and it was perfect then.
And later when I came back to collect the bag the person standing their wasn’t even checking the receipts allotted for the locker. He ignored and never looked at us even when there was nobody else standing there. I talked to him several times but he didn’t respond so I just took my bag out of the unlocked locker. He never bothered to confirm or say anything or even stop me.
This is the worst experience and I’ve had so much damage and loss because of them which is completely unacceptable.

I had booked a recliner for the movie, Evil Dead Rise on 17th May 2023, 6:15 PM

In AUDI 3 of Kumar Pacific Mall PVR, Pune

The Recliners were very dirty and didn't give me a good experience, as a regular customer for the PVR i don't like this experience i haven't faced an issue like this before and i hope you work on this and i don't face this again

I would like to be compensated for my bad experience as a customer

I went to watch Chhatrapati at PVR, Gaur City Mall (16th May - Afternoon Show). It's PVR so I assumed that I would have a decent experience but here's what happened I got my tickets, I went into the cinema hall and I saw 4-5 young men just shouting unnecessarily, I didn't say anything because the show wasn't started and I thought that those people would come to their senses and stop but they didn't. Matter of fact is that they just kept going...

PVR Cinemas,

On 15th May, 2023, at 10:55 am, we looked for "The Kerala story" ticket online and found out that cost was 170/- plus 28/- tax for per ticket.
But then we decided to go and purchase ticket from the window itself as multiplex was just next door to our house.
So after going to the window, the person told us that the cost from window will be 220/- plus additional 25/- tax which is total 245/- and...

Dear ADIL SAIFUDEEN, Your PVR tickets with Booking ID CAVA[protected] now stand cancelled. Refund amount 900.00 will be processed in 7 working days.
Please refer to the message above received on 21/04/2023
I have not received any refund till date it’s past 20 days