PVR Cinemas — Breach of trust of customer

Address:

Mohali, Punjab

To whomever it may concern On 21st june 2015, sunday that was yesterday i went for a movie- abcd2 (3d) show, timings- 22:40 with my guest at north country mall pvr cinemas, mohali. And at the ticket counter I bought two tickets of which copies i am attaching with this mail. My total bill was ₹450 for two tickets and i gave ₹500 to the person at the counter and the guy didnt return any change to me instead he wrote 50 on the way ticket and said that you will recieve ₹50 on your seat, so i said okay and went to see the movie but no one approached me during the movie and cared to return me the money. The case is not about ₹50 but the breach your company is doing. I have no clue to how many customers same thing is happening and the company is making easy money like this. Even my guest questioned me that no one came to return the money and i felt embarrassed. I was thinking to tell this thing to press but before that i thought to tell the concerned authorities about the fraud the people who are working for you are doing. Before i move to consumer court please let me know what action your company is going to take. Cinemas: North Country Mall, Mohali. Attachments: Copy of tickets on which 50 is written. Harjot Singh Narang Hno-299, phase-4, Mohali-160059 Mobile no.- [protected]