[Resolved] PVR Cinemas — extra charge oc condy's worth rs 30 without asking consumer

Prashant7779

from Ludhiana, Punjab

Address:

Ludhiana, Punjab, 141001

Dear sir,
I am living in ludhiana
And there is a mall named silver arc.
They are charging rs30 extra from every consumer without taking permission from them. Which i think that it is unfair for every people. I have taken 3-4 times tickets and i got those candy’s and i was very happy as i thought those were free. I got to know reality that ther were doing cheating with customers.
As i am an aware citizen so i am strictly against this.
I request you to look into the matter or take the rights of pvr from that mall or make assure that this fraud stops

Mall name :-silver arc mall, ludhiana, punjab, india

Thank you

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Dec 17, 2018

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2018

PVR Cinemas Customer Care's response Dear Prashant7779,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

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Comments

Sachin Talhan

from Pune, Maharashtra

Watching a movie at PVR cinemas is becoming a horrible experience nowadays. For a 2 hr movie PVR shows commercial of 30 to 45 min.
PVR has no rights to waste so much time of customers. Pls stop this nonsense. Or one day PVR tag line will be "we also show movies during ads "