PVR Cinemas — High Cost

Address:

2nd Floor,Singapore Mall, CP 192, Viraj Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010

PVR Cinemas,

On 15th May, 2023, at 10:55 am, we looked for "The Kerala story" ticket online and found out that cost was 170/- plus 28/- tax for per ticket.
But then we decided to go and purchase ticket from the window itself as multiplex was just next door to our house.
So after going to the window, the person told us that the cost from window will be 220/- plus additional 25/- tax which is total 245/- and this does not made sense at all when booking from window directly. And two days before, the movie have been made tax free but still this issue.
Also when we enquired the person to show us the screen of billing, they completely denied us the thing.
This truly shows there was some corruption involved at the window ticketing of PVR.
And so even at the multiplex, we had to book an online ticket.

And this was not the first incident.
2-3 months back, when I went for purchasing Avatar tickets, it was closing us 170 online but on window they asked us 200 per ticket. I agreed to them. Also thankfully I was not having cash at that moment, so when i was about how to make payment, they told me that money will only be accepted in CASH and no online transaction. At that moment only, I understood something was fishy, and i told them I have only UPI currently and no cash, so after a minute or two they told me okay you can give 150/- per ticket. And they did not said even a word after that.

These online booking platforms have been made for our convenience but it is totally up to us weather to book ticket online or offline. And if we are comfortable in offline ticket system, then why everytime, you guys make us feel like going for online is a better option.

I was aware of the system and things, and so they could not loot me but what about other persons. This truly shows what corrupt mind actually is.
The multiplex is just 2 step away from my house, so i personally prefer window ticket.
But incidents like this make me loose my faith in PVR cinemas and whole PVR fraternity.

Thanks and regards,
Ananaya.