[Resolved] PVR Cinemas — payment deducted and no tickets issued

Daruk Gupta

from Noida, Uttar Pradesh

Jan 26, 2019

Address: 110060

I made a booking of thackrey from my pvr app today for 6:20 pm show at pvr ecx chanakyapuri at 13:20 pm and the payment was deducted of rs.835.12 but my transaction got timed out and no tickets were issued. I was wsiting for the transaction to get completed and tickets to be issued. The screen said tinedbout, took me to the home screen and the amount for 2 tickets got deducted. And i had to book again from the same card again for the same movie for the same show time

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Mar 4, 2019

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

PVR Cinemas Customer Care's response Dear Daruk Gupta,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR