PVR Cinemas — pvr privilege points not added

Address:

No.82,Sri Kamatchi Villa, Parvati street,Sri Chakkra Nagar,Mangadu,Chennai-600122, No.82,Sri Kamatchi Villa, Parvati street,Sri Chakkra Nagar,Mangadu,Chennai-600122, Kanchipuram, Tamil Nadu, 600122

I booked tickets for two different shows on same day from pvr app. Was supposed to get 14.89 points for each film. But these points were not credited. Usually pvr points used to be credited once the movie started but it has been more than 24 hrs and not yet credited. The movies name are charlie’s angels and ford vs ferrari. Complained in feedback but there hasn’t been any response