Pynkvilla — package of manchester united jersey not delivered

Address:	A-3 / 45-46, Second Floor, Sector-5, Rohini, New Delhi, Delhi, 110085
Website:	Pynkvilla.com

I ordered united jersey from pynkvilla.com online instagram store on 22nd january and haven't received any updates regarding the package even after mailing them several times and also haven't received the product.
Ordered id - pv7600
Price - 1699 (Already paid) via payu
I want a full refund of my order and a apology letter from the company and if it's a fake company, i want the website to be taken down immediately, so that no other person can be fooled.
There gmail is [protected]@gmail.com