[Resolved]  Qatar Airlines — Lost my baggage

Address:

Kolkata, West Bengal

To the ceo
Date 13 th july, 2014 12.05 pm

Qater airways

This is dr.Sanjoy biswas from india, kolkata with airline
Reservation code 6p4qta, e ticket number[protected] due to delay o[censored]r qr
0060 flight for 1 hr on 12 th july to doha from munich [it reached doha at 7
Pm]i missed my connecting flight qr 0546 to ccu .

So i faced problem in doha at front office .Ur ground staff
Were not at all helpful on that day[12 th july, 7.15 pm]

1. I dont remember the name of her, but after repeated
Request she didnot take care about my checked in luggage and they not even talk to me properly as she was busy
Over phone.

2.So from ur side my flight rescheduled via mumbai[12 th
July, also late 1 hr] by qr556 and ccu via jet airways 9w615[13 th july 7.20 am]


3.In flight i asked to check my luggage to the cabin
Crew, she informed me it was ok ..But fact is she just lied to me...

4.After i reached mumbai i was in the luggage belt for 65 min and informed the ground staff
That i could not find one of my luggages[samsonite, 23 kg wt, navy blue
Color, containing important documents, certificates, money, garments] and they
Said my luggage didnot reach mumbai from doha...Is this the way a 5 star
Airline should behave?

4. In the qr 556 flight one passenger got epileptic attack
& being a doctor, i took primary care of him along with other crew members.

Now due to ur
Inconvenience...

A]i had to wait 8 hrs more to reach my destination

B]i was unable to attain an international medical conference
In kolkata

C]i am still unable to track my luggage...And don't know
The status...A call came to me at 10.23 am on 13 th july from ur mumbai
Office but they told me they were still in the process of tracking the luggage.

D] so much of harrassment, from ur side.

Please take some
Necessary action, enough loss of mine due to ur uncooperative staff.. I am upset
About my luggage, and kindly let me know who/how would i be compensated for all
What happended.

Thanking you dr.Sanjoy biswas, ph- +91-[protected] mail -
Dr.[protected]@gmail.Com