Qatar Airways — people behaviour and services are worst

Address:	500049
Website:	Qatarairways.com

This is to bring your kind notice that the service levels are worst. Recently i have traveled to rome through qa116 and qa500. And the behavior of the people was arrogant and not at all customer friendly. Since i cant elaborate the mail more in this i could not able to explain every thing. If i get some ones mail id i will completely explain. We have landed in doha around 5.20 pm on 14th and at 7.20 the connecting flight to hyderabad. Due to some issue we have reached the gate 7.10 pm. And we have denied the flight to board stating that you suppose to reach the gate 20 minutes before. The people at gate behavior was worst stating that we will make sure that we will not travel in the flight thats what the manager was saying. We have begged like begger with them stating that allow us the flight as the flight is available please allow us. The flight was there and they did not allow to board.

After this the real torchure started. They have send us to airline office-sales. And after reaching there we have requested can give us any connecting flight to india. They denied the same and taken our passports and ask us to sit. We were sitting there for hours together and every time when we approach them they say that there is no manager and we need to wait for him.

Mean time we thought its useless to talking to them in this regard and we tried for alternate sources to reach india as we need to come back on asap.

We approached the person in the other airline contact person he says that please book any ticket i will issue boarding pass and transfer your laguage to that air line and we were ok with the same. Mean time we requested one more time that any possibility to sending to any other destination in india. They were saying simply wait wait wait no other answer.

Around 9pm they come up stating that all you need pay 80k each for going same flight tomorrow. Then we said we will go some other flight then some lady started saying that this amount has to be paid by you even if you go other airline as to take you laguage. We did not understand why they are saying this and started requesting that we dont need the laguage as its costing more than the things available in its. Then they says that you cant go to india as you are already traveling in qatar airways and no one will issue ticket to you. And one more torchure was stating that you have to go out of the air port as your flight missed.

After begging them they come up with some offer stating that please pay qar2830 so we will issue for 16th ticket and will send you on 15th flight. Then coming with some other flight more economical hence we have traveled in some other flight to india.

We have been behind of them for another 2 hrs by 11pm they come and said to us please qar1900 for 3 people so they will send us in next day flight we denied the same and spoken with high tone then the senior supervisor came and said we will transfer the laguage to other airline please book the ticket.

This is the way airline is behaving with the passengers.

And one more complaint which i have taken to cabin crew notice in qr116 is that the salad is spoiled and shown to them and they were least bothered and senior cabin crew was ms. Ankita.

Passengers were under gon this torchure is kalidindi mastan/. Korapati sudharshana reddy. Pnr number pjlp4q.

Mr. Vishnu vardhan reddy pnr not available.

We need the refund for the same and apology letter from airline for their behavior.