Qatar Airways — Poor service by pump dealers and KSB personnel

Address:

258, Jade garden Sadahalli Rd Bengaluru 562119 phone 9008403552

Pump dealers’ knowledge about the pump is pathetic
I bought a new ss pump, CORAchrom 100-2/33+2 HP from a dealer
Pump is not delivering the stipulated flow.
Pictures below -
Well depth 390’
Photo 1 at 375’
Photo 2 at 340’
Photo 3 at ground level sump. No leak in the pipe
for testing it was sent to a workshop where he has no equipment to test output if the pump
Pump performance details are not available with the dealer and he can’t interpret it as well.
KSB reps Mr Sathya and Ashokan do not pick up their phones.
Unacceptable state of affairs