Dear QNET Customer Support Team,
I am writing to formally request a full refund of ₹1, 23, 100 for my QNET purchase ordered on 08 June 2026.
My details are as follows:
IR ID: IM886440
Name: Ranjith R T
Order Date: 08 June 2026
Total Amount Paid: ₹1, 23, 100
I joined QNET based on the information provided by my friend. However, the nature of the business, payment details, and the fact that the amount paid would be used for purchasing products were not clearly explained to me before I made the payment.
I had questions regarding the payment and business model, but I did not receive clear information or a proper explanation before proceeding with the transaction. If these details had been clearly explained to me beforehand, I would not have proceeded with the purchase.
Product Details
Two products were ordered under my account:
1. Product 1 – ₹62, 450 — Received
2. Product 2 – ₹60, 650 — Not Received
Total order value: ₹1, 23, 100
Although I have received only one product, I do not wish to retain it or continue with QNET. I therefore request QNET to cancel the entire purchase and process a full refund of ₹1, 23, 100, subject to the applicable refund and return policy.
I would also like to highlight that Product 2 valued at ₹60, 650 has not been delivered, even though the amount was included in the total payment. I request you to verify the order and delivery records and take this discrepancy into consideration while processing my full refund.
I am willing to return the product that I received in accordance with the applicable return procedure. Kindly provide me with the necessary instructions for returning the product and completing the refund process.
I have attached the order details screenshot and the invoice for the product received for your reference and verification
I kindly request you to acknowledge this refund request and process the full refund of ₹1, 23, 100 at the earliest.
Thank you for your understanding and prompt assistance.
Regards,
Ranjith R T
IR ID: IM886440
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