Qnet — not received qnet products

Address:Whitefield, Bangalore, Karnataka, 560066

I'm following up for refund since 12 th july 2019 and now it has been almost 4 months where i have sent multiple mails to company, they do not reply back even after requesting multiple times.
I'm raising the because i have been made to invest in qnet investment by giving improper, incorrect and incomplete knowledge of the company and its investment. I have been completely mis-leaded by your executives.

Without my knowledge they have purchased some product from your site and trust me they have not told anything about those products until the day - "welcome" event was done. I received these purchase details just only late evening just before next day's welcome event.

During our meeting they had told nothing about qnet products and not even company's name. They told me that you will give so and so amount and you will become our business partner, they mis-led me by saying that - "our company will give you some complementary products to you so and you need not pay for the products, you just need to put efforts (In what? - they didn't say) towards it".

So, i have given inr (Rupees)- 43, 000) through online transactions to the qnet's executive but when i am asking my login credentials to the portal they are not giving me and directing me to complete the kyc documents.

Also note that, the amount (Which i have used to pay for this transaction) are the hard-earned money of many backward class people who hardly earn less than your executives who earn through commission - as their income which is very less than a rented home monthly expense which i had collectively put in this business.

Please note that when did the transactions was only based on the trust i showed on my referral, i was not even aware about the company name in-spite of me repeatedly asking and there was no idea about the actual business.

The reasons for cancellation are:

* due to improper, incorrect and incomplete knowledge of the company and its investment given to me while investing in the company

* i have also been getting threatening calls almost every single day after few weeks of my investment as i did not have any documents which prove my investment into the business.

* the people have also threaten me to nab me in middle of any location or where-ever i go, in addition to that they have threaten to harm my family members in some way or other way such that we won't be able to show our face or move freely in our society - if i fail to re-pay the invested money back to them.

* upon all these things, there is extreme shortage of the funds for treatment of my mother's sister (Who has been financially depended on me) who has been very ill and suffering from serious health issues. We had reserve the investment (Which is now invested in the business of qnet) for her treatment.

Hence, i humbly request you to stop my further processing of ir ship with the company - cancel the process completely and process my investment amount back to my bank account only.

For your reference, i'm mentioning the details of my ir ship:

Ir id no: in363976
Name: sonase yobin
Order no: dn55134953
Receipt no: rc11032471

As the company requested, so share documents via mail, i have submitted all:

* the purchase receipt of the business investment.
* my bank account details
* the soft copy of my pan card

Please help me to get my hard earned money back, as i'm totally fed up following up with company every now and then
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QNET customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
QNET Customer Care's response
Dear Mr.John lisu,

Thank you for reaching out to us. With reference to your query, we have checked internally and found that there was no refund request from your side. Also, would like to inform you that concerned team has sent you a form. Kindly send the filled form at the earliest so that the team can investigate quickly on this matter. The team will also reach out to you once you send the filled form.

Thanks
QNET India Support Centre
Nov 17, 2019
Updated by John lisu
Still I didn't receive form so please kindly update me Shortly form
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