Dear QNET Customer Support Team,
my friend / upline intrduced me to this business I am writing to formally request the cancellation and refund of my QNET product purchase ordered on 20 June 2026, for which I paid a total amount of ₹3, 50, 000
My details are as follows:
• IR ID: IM223011
• Order Date: 20 June 2026
• Amount Paid: ₹3, 50, 000
I joined QNET based on information provided by my friend. However, before making the payment, I was not clearly informed or adequately advised that the amount I was paying would be used to purchase a product.
The nature of the business, payment details, and product purchase were not sufficiently explained to me before I proceeded with the transaction. I also had questions regarding the payment and the business model, but I did not receive clear or satisfactory explanations before making the payment.
Had these details been clearly explained to me beforehand, I would not have proceeded with the transaction.
Regarding the product purchase, my friend purchased only one product through VCon and did not purchase another one product. He was not provided with a purchase receipt or any proper documentation for the amount I paid. Consequently, I have been unable to clearly verify the details of my purchase and payment.
I do not wish to continue with QNET or retain the product. Therefore, I respectfully request that you cancel my purchase and process a refund of ₹3, 50, 000 subject to the applicable refund and return terms and conditions.
I am prepared to provide any additional information or documents required to verify and process my request.
Kindly acknowledge receipt of this refund request and provide clear instructions regarding the product return and refund procedure at the earliest.
I request your kind consideration of my situation and a prompt resolution of this matter.
Thank you for your assistance.
Regards,
Sivanesan
IR ID: IM223011
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