Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — Continues demanding bill for disconnected connection since three months

sham dhingra

from Delhi, Delhi

Address:

143001

Really very careless and irresponsible staff

I have disconnect my connect broadband due to shifting from amritsar to delhi and cleared all due and get noc too but since three months daily several times sms and phones calls for asking that pay the bill many times i have sent
Emails to all officers and cleared that i have paid all dues but they acts like robot and continue sms and calls now please tell what to do now.

My connect disconnected no is[protected]
Email [protected]@gmail.com

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Jul 18, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This in response to your complaint that you have written us on customer care mail also & was disputing that you have disconnected your connection still getting calls to pay bill.

That was the total outstanding amt which was due from your end that why you were reciving calls & sms .Now the current status of your number is disconnected & same was communicated to you through call & Mail.

Yours sincerely,
Appellate Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]