[Resolved]  Quadrant Televentures / Connectzone.in / Connect Broadband — unprofessional excuse to reduce internet speed

Address:Ludhiana, Punjab, 141001

I had face lots of issue with this company's services just because of snr speed issues.
My name nitesh sharma and my connect number is [protected].

Company know already that they have no proper snr in my location (141001) but they commit me 24 mbps plan in my house and also commit that they will provide upto 100 mbps plan further days as soon as they grow up but main problem is that suffer from to many problems in my internet service and bad thing is that daily or alter days i had to file a complaint only for speed issue and disconnection problem in my modem.
Now talk about commitment as i wrote above, they commit 24 mbps in just a fixed amount but now they decrease the speed 16 mbps instead of 24 mbps in same amount, and also company say snr issue will be sort with this plan.
So i this this unprofessional issue to decrease my internet speed.

Name: nitesh sharma
Number:[protected]
Connect number : [protected]
Email id : dr. [protected]@gmail.com
Area code : 141001
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Aug 30, 2018
Complaint marked as Resolved 
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
Dear Sir,

We would like to inform you that disconnection of your connect number [protected] has already been processed. As per system details you had already visited to local office for disconnection on 16th June 18.

Same was processed on the same day. as we had offered you some better plan to continue with services but you denied to continue.

Now mentioned number has already disconnected.
Thank you for choosing Connect.

Yours Sincerely
Customer Care Team
Complaint comments 

Comments

Since past 2 months you have disconnected my connection but why again you are sending me the bills????? You are increasing the amount month by month of a not working disconnected connection?
Please stop this thing
My account number is-3020892

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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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