[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — unprofessional excuse to reduce internet speed | |||
I had face lots of issue with this company's services just because of snr speed issues. My name nitesh sharma and my connect number is [protected]. Company know already that they have no proper snr in my location (141001) but they commit me 24 mbps plan in my house and also commit that they will provide upto 100 mbps plan further days as soon as they grow up but main problem is that suffer from to many problems in my internet service and bad thing is that daily or alter days i had to file a complaint only for speed issue and disconnection problem in my modem. Now talk about commitment as i wrote above, they commit 24 mbps in just a fixed amount but now they decrease the speed 16 mbps instead of 24 mbps in same amount, and also company say snr issue will be sort with this plan. So i this this unprofessional issue to decrease my internet speed. Name: nitesh sharma Number:[protected] Connect number : [protected] Email id : dr. [protected]@gmail.com Area code : 141001 Was this information helpful? | |||
Aug 30, 2018 Complaint marked as Resolved Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Sir, We would like to inform you that disconnection of your connect number [protected] has already been processed. As per system details you had already visited to local office for disconnection on 16th June 18. Same was processed on the same day. as we had offered you some better plan to continue with services but you denied to continue. Now mentioned number has already disconnected. Thank you for choosing Connect. Yours Sincerely Customer Care Team | |||
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+91 17 2509 0000 [Head Office]
B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
Please stop this thing
My account number is-3020892