Quick Heal Technologies Pvt Ltd — mobile insurance

My name is himanshu. And i bought a samsung on 8 mobile for mobile protaction i buy quick heal total security for my mobile i use my my mobile from last december very carefully but last 28th acidently drop my mobile from my office desk and phone was cracked. I was accident so i am not in troble because of insurance of my mobile i find how to clam for that and uplode all docoment they responce third day and give me another list to upload docoment. I upload that docoment also but after two days they are mail me your signature is not matched i did't give any signature before that. I call them 2 days but they can't recive or not reachable. After two days i upload the docoment again. After two days (5/8/17) they mail me your claim is not pass

Please sir verify that and give me justice