Quicker Job — fake fraud hdfc bank back office jobs

Hi,
My wife got a call from hdfc bank for backoffice job through quikr. After telephonic interview they told that to release appointment letter and face 2 face interview you need to pay 1000 rs. I trusted as the telecaller provided their identity card on watsapp.
When i paid the requeated amount they stopped calling/reaceiving calls. Please help as all i trusted on the name of quikr jobs only.
Below is the mobile number from which she was calling: [protected] (Name - hr sonia)
I am also attaching her identity card which she provided to gain trust.