[Resolved]  Quikr — about phone

Address:Thane, Maharashtra
Website:quikr.com

I m buying a refurbished phone from quikr i get it in 6 day
I m orderd red color lg nexus 5 and i get a black color dead phone
I compaine for it in quikr service he say you have to email me with details the replacement working day is 12-15 day i do this after two day i got a reverse pickup and now after 15 day i cant get any update about phone i call again and again to quikr service but he say your phone in quality cheak
I just want to know after 15 day of revrse pickup quikers quality cheak is not done
Phone i orderd 21/02/18
I got it and found mistake i complaine same day
And revrse pickup date is 28/02/18
Now today 14/03/18
I cant get any update about phone
My order id is[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 15, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
Quikr Customer Care's response
Hi, We regret the dismay caused. We have raised your concern and our support team shall address at ASAP. Thank you
Complaint comments 

Comments

i need phone me order this product more than 25 day ago
give reverce pickup more than 16 day ago and i cant get any update about it

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information