[Resolved] Quikr — Acknowledgement of refund | |||
Your payment was successful: ad_id[protected] I bought a dressing table with study table.. The id is above i did the payment on15/07/2016.. Recd a call that they will deliver it on 16th between 4 to 6. Being a working lady.. Had to take halfday to collect this... Then get a message that its too heavy so they will get it the next day... Next day they say that its not in good shape... Sent me some pics on whattsapp. That person said you say no and you will get the refund. Now the thing is atleast quikr should ackwoledge me that it will refund the money or send me the mail. I dont know whats going on. I want to order another dressing table but now i feel you aii are unreliable... I have sent many messages to quikr but no response... Now i found out this complain cell... If there is no response from here then i will try locating the place where i can complain... You can understand how frustrating is this... First i do the payment... Then ur people say its too heavy they cant carry... Then convinced to get it cancelled... And now i have loist my money. Please please pay attention here. Was this information helpful? | |||
Aug 19, 2016 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Jul 19, 2016 Quikr Customer Care's response Hello Meena,
We apologize for your recent experience. We've escalated your issue to the team concerned and they are looking into your issue. They will get in touch with you shortly for the same.
We care.
- Team Quikr
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After registering a complain here I recd a call from if not mistaken Mr.Vikram...who convinced me very well that he will scrutinise into this and later even acknowledged that the refund procedure is on as your other quikr people said.I have come to a conclusion that u all only talk and send message that its done but with my experience I feel you all are fakes.I am writing this so that I can show all this to consumer court if the refund is not done this week.We are defence people and we dont have spare money to donate you all.
you can understand my frustration...and in this anger I am going to take serious steps against you all.I am in touch with SWetha, Abdullah, Mohammed, Sahana...All their convincing mails are with me
regds